Ecommerce News

Linnworks to introduce 24/7 customer support

Linnworks feat

Linnworks will be introducing 24/7 telephone customer support in the coming months, according to a recent blog post. In the blog post they say: “This decision ultimately reflects the needs of our customers, with the findings from our recent support survey showing that 86% of you voted that access to 24/7 phone support, live chat […]

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eBay and Alibaba bid for Allegro


Following on from the news that Polish marketplace Allegro is up for sale, it’s not surprise that eBay are interested in acquiring the largest marketplace in Poland. Allegro accounts for more than 50% of the Polish ecommerce market and has 14 million registered users so it’s a prize worth snagging and it’s not only Poland […]

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Flubit have ads on TV, so why aren’t you selling on Flubit?


If there’s one new UK marketplace you might want to consider adding to your multichannel operations this year it’s Flubit. If you already sell on Amazon then all your products are available on Flubit so why wouldn’t you? Flubit are growing and raising their profile with TV ads currently being aired on Dave, Sky Sports […]

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Yahoo! sells to Verizon for $5bn


I was an Internet Yahoo! The problem is that was almost 20 years ago. I had Yahoo! email, Yahoo! messenger and used Yahoo! search. When I first logged onto the Internet on my 28.8 baud modem Yahoo! was my world and the only thing I really knew about the Internet was that AOL and Compuserv […]

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How’s doing after first year?


It’s been one year since US-only marketplace arrived on the scene. It was based on a different premise: to start with it included a $49 annual subscription and the prices would be at their most competitive when a shopper bought in bulk, bundled up and didn’t require expedited delivery. The model has changed since […]

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Q216 ecommerce growth strong in UK and US


Two separate reports, from both sides of the Atlantic, show pundits reporting good news for online retailers and marketplace sellers: the second quarter eccomerce and online retailing sector 2016 saw strong growth in the UK and US. The US Department of Commerce Department reported that what it calls “nonstore sales” reached $46.91 billion in June […]

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Lengow global partnership with Microsoft Bing Shopping

Microsoft Bing Ads

Lengow today announced a new global partnership with Microsoft, integrating Bing Shopping into their feed management solution for online retailers. This service is now available in the United Kingdom, France, and Germany, enabling businesses to reach more European customers within hours once installed. As Microsoft’s preferred technology partner to roll out Bing Shopping in Europe, […]

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Etsy sellers still experiencing payment problems


As we reported previously, Etsy is experiencing problems processing buyer payments and disbursing the cash to sellers. It had looked like the worst was over but the problems do seem to be persisting. You can read a recent announcement from Etsy on the ongoing problems. As Stephaine Grodin of Etsy says: “We’ve been working closely […]

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Statement from myHermes on Guardian article

myHermes feat

You may have read an article in The Guardian – “Life as a Hermes driver”. It told of a reporter who got a job as a Hermes self employed delivery driver and discovered that it’s hard work. The article claims that Hermes offload all the risk on to the courier – that is self employed […]

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Restrictive Trade & the Dilemma of Marketplaces

Home & Gift Harrogate

This week I’m speaking at the Great Northern Forum, part of the four day Home and Gift show at Harrogate. The subject of my presentation to the exhibitors is how manufacturers and wholesalers should engage with marketplaces. There’s an obvious dilemma in a town such as Harrogate, with retail customers such as independent department store […]

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