eBay News

eBay.com replacement and exchange return options


eBay.com have announced new returns capabilities are now live on the site enabling sellers the option to manage replacements and exchanges as well as a straight refund option. You can now offer buyers the option of receiving a replacement or exchange instead of a full refund. This can take place either in your return policy […]

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The clocks go back to GMT on Sunday 30th October 2016

Clocks back one hour

In olden days (i.e. less than a decade ago) we’d have needed to remind you that the clocks go back on Sunday. On the 30th of October 2016 at 2am British Summer Time (BST) ends and we’re back on Greenwich Mean Time (GMT). Today you probably won’t have to worry as your smartphone, computer, laptop […]

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eBay is seeking younger buyers

eBay New Logo Feat

A piece in the Wall Street Journal says that eBay’s current strategy is to attract more younger buyers and finally shed its image as an online auction site. That eBay is so frequently described as an auction site in the media does strike me as lazy, not least because Fixed Price has been dominant for […]

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eBay reports Q316 earnings and results

eBay Inc Feat

eBay Inc’s revenue has grown for the 3rd consecutive quarter, according to results posted on Wednesday for the third quarter of 2016. Revenue growth was 5.6% over the same period in 2015. eBay reported $2.22 billion in revenue compared with last year’s $2.1 billion in the same period. Net income of $413 million, roughly 36 […]

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eBay teams up with Facebook for ShopBot

Facebook Messenger

eBay is working with Facebook Messenger on a new way of searching and finding things on the eBay marketplace. It’s called ShopBot. It utilises AI (Artificial Intelligence) technology and you can ask Messenger to find the things you want to buy. It’s good to see eBay making advances in this area and also experimenting with […]

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eBay reports Q316 results today: what to expect?

eBay Inc Feat

eBay Inc. will be reporting the third quarter results today after the markets close in the USA. What should we expect? eBay’s stock price has appreciated by 20% in the past 3 months and that’s very respectable. And these results represent the first reports a full year after the split from PayPal. Analysts are looking […]

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eBay GTC listings failing to renew after 30 days?

eBay Bug

We’re hearing that there may be an issue with Good til Cancelled eBay listings not automatically renewing at the end of a 30 day period. Having noticed a large number of Good til Cancelled listings failing to renew daily for the past week, one seller called eBay a couple of times who said that they […]

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Click & Collect at Halfords on eBay


We always knew when eBay announced their Click and Collect partnership with Argos that they would eventually allow other large retailers to set up collections at their own stores and it’s happening on eBay. There is of course little advantage in setting up click and collect locations if you only have one store or a […]

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eBay has sold its holdings in Mercado Libre

MercadoLibre feat

Mercado Libre has been a successful South American ecommerce company for some years and eBay has been a significant investor for more than a decade. But now it seems like eBay is backing away. As they say in a blog post: “Against this backdrop, eBay has decided to sell the majority of its stake in […]

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Are you against eBay immediate payment via PayPal under £350?

eBay New Logo Feat

Yesterday we were contacted by a seller who is jolly uptight. His annoyance relates to the requirement of immediate payment via PayPal for Buy it Now items under £350. He describes the move a few months back as the “worst decision in the history of eBay.” He said: “Forcing immediate payment for Buy it Now […]

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