Royal Mail report problems with online tracking on Black Friday weekend
This is the busiest weekend of the year for ecommerce. So it’s far from ideal timing that Royal Mail have reported on Twitter that they are having technical problems with online and phone tracking. According to their reports, they hope to have the issue resolved soon and advise that users check again later.
Here’s the tweet:
Really sorry – we're experiencing technical issues with tracking online & by phone. Hope to have this fixed soon. Please try again later.
— Royal Mail (@RoyalMail) November 27, 2016
We’re unsure what the scope of the issue is and who is impacted, but it’s not good timing. Have you been affected? Let us know if you’re having problems.
Edited to add
We’ve had a call from Royal Mail and the issue is resolved and tracking working as you’d normally expect.