Reports of eBay email messaging glitches
We’re hearing that there are some glitches with eBay messaging today with emails not getting through.
One reader tells us that member to member messaging is borked saying “Basically all our replies to customers are being blocked. I raised it with them and they said it’s a known issue and added our account to their IT ticket but couldn’t give me a timescale for a fix“.
We’ve also had reports that eBay sale notifications aren’t getting through which suggests a deeper email problem than just member to member messaging (PayPal notifications are for once being received).
In reality eBay’s end of item sale notification emails aren’t that important for business sellers. You should be checking regularly for sales, be aware how much cash is in your PayPal account and probably print out your orders in bulk anyway. Member to member emails are the critical part of the system as these could cost you sales or, probably worse, impact your feedback if post sales questions aren’t responded to.
Are your eBay messages getting through? Let us know if you’re seeing problems.