eBay and Amazon’s dire communications in the face of a problem [video]

Here’s the latest of our YouTube video round ups. It focusses on communication from the two big marketplaces, eBay and Amazon.

In the face of two problems (a fire at the Rugeley Amazon depot and a billing glitch at eBay) it seems to us that they haven’t focussed on sellers and I explore that and have a grumble.

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The two stories in question are:

Fire at Amazon’s Rugeley Fulfilment Centre

eBay billing problem in October