Temando ebook: State of Shipping in Commerce 2016

screen-shot-2016-10-03-at-01-29-34Temando and Research Now have conducted a global survey to understand the shipping and delivery expectation of today’s consumers. You can download the finding and get informed with the free ebook download called. Find it here.

They’ve examined the experiences that retailers enjoy and mapped the findings against the capabilities of UK retailers to show the delivery gap that presents an opportunity for savvy retailers.

The study, which surveyed 1000 consumers and 200 retailers from the UK examines:
– What customers want from their delivery experiences
– Retailer shipping & fulfilment capabilities
– The impact of shipping policies on cart abandonment
– The services consumers are willing to pay a premium for