PayPal glitch shows paid eBay items as unpaid
On Wednesday last week (7th September) there was a PayPal glitch which made it appear that some buyers who paid for an item hadn’t paid. The issue has been identified and addressed by PayPal but it may take up to 48 hours for previous payments to be processed.
eBay.com have posted more information on the eBay US Announcement Board, we’re hoping that no UK sellers were affected as there’s not corresponding announcement in the UK, but if you list and sell on eBay.com the glitch may still have affected you.
eBay say “If any of your eBay transactions were affected by this issue and you delayed shipment until payment was verified via PayPal, rest assured that you will be protected. Your transactions will not be counted as shipped late, and your eBay seller performance will not be impacted by a late shipment related to one of these transactions“.