eBay announce “Site issues now resolved”
eBay have posted a note announcing that the site issues over the past four days have now been resolved. They say:
We understand that some of our customers experienced problems accessing parts of eBay.co.uk yesterday and over the weekend.
While the vast majority of customers were able to access the sites without issue, a series of separate problems with routing meant that some customers saw a timeout message when trying to perform certain actions. A separate issue with My eBay > Messages has also now been resolved.
We’d like to sincerely apologise to all eBay customers for any inconvenience they experienced.
We very much welcome feedback from customers affected by this and thank them for their patience over the weekend. If customers have any concerns related to this issue, please contact our customer service team.
The eBay Team”
We’ve been monitoring DownDetector today and have seen a sharp downward trend in issues reported since yesterday evening. Are you now able to access all the parts of the eBay site that you need to?
Updated: Tuesday, 1st March, 2:30pm
We asked BT for a comment on the problems, they provided us with a statement:
“BT understands that some customers experienced issues accessing the eBay website over the weekend. We can confirm this was not a BT network issue but believe the problems experienced by customers are now being resolved by eBay.”