Amazon say “Not likely” to accepting PayPal
One of the big advantages PayPal was supposed to gain by spinning off from eBay was that the service would be more attractive to other businesses. Obviously the biggest coup would be to appear on Amazon.
That’s not likely to happen according to a report by CNET who quote Amazon Payments VP Patrick Gauthier as saying “It’s quite simple, Amazon starts with the customer. If our customers were asking for it [PayPal], it would have been on Amazon already“.
It’s worth noting that Patrick Gauthier used to work for PayPal and since jumped ship to Amazon, but for him at least he’s slamming the door on his old colleagues. He went on to question why Amazon would want to make the Amazon checkout experience “more complicated”.
Even a choice of PayPal instead of Amazon means a customer has to think and decide which payment service to use, but worse, although logging in with PayPal is simply a user name/password, if you’re buying on Amazon you’re already logged in so why would Amazon want you to log in a second time?
Amazon do have another reason for forcing their customers to use Amazon’s own checkout – it means that they have your payment details. Amazon launched their Pay with Amazon service in 2013 and even if you haven’t used it yet, or if you’re a merchant and haven’t added it to your website, Amazon hope that you will in the future.