M2E Pro charges fees from 2nd October

M2E Pro, the well-known eBay integration extension for Magento, has traditionally been provided free of charge to merchants for many years. Now from the 2nd of October you’ll have to pay for M2E Pro as it becomes a charged for service, for all but the smallest merchants.

If your 30 days total sales are less than $1,000 and your number of listings do not exceed 10,000, you can still use M2E Pro for free. Anything above those limits and you’ll pay somewhere ranging from $19.00 to $999.00 per month. Amazon FBA orders are excluded from the numbers.

NB This is a payment per M2E Pro marketplace account

Marketplace accounts are defined as eBay (all countries grouped), Amazon America (USA and Canada), Amazon Europe (all European countries grouped) and Rakuten. In other words you could be about to get up to four invoices depending how many accounts you use.

M2E Pro have said “As you may know, we have been closely working with our partner – eBay during last 4 years and have delivered best in class solution to dozens of thousands of Magento based merchants worldwide. We are very grateful to eBay for taking the lead and fully subsidizing m2e pro (eBay) during all these years. Without eBay’s support many thousands of merchants would not be able to take advantage of power of selling on multi channels“.

Reading between the lines does that mean eBay aren’t paying M2E Pro subsidies any more? Perhaps not surprising as they’re looking to unload Magento as part of eBay Enterprise.

M2E Pro were at pains to assure users that they’ll continue to work closely with eBay, and also added that to date support for Amazon has also been free. Not any longer however, if you’re an M2E Pro users you can expect to receive your first invoice in the first week of November for the October period and will need to register a payment method if you wish to continue using the solution.

If you do not provide your payment details on time and M2E aren’t able to collect fees, your M2E Pro services will be suspended.

I’m guessing that a lot of sellers will simply suck up the fees and start paying for M2E Pro. Less than three months before Christmas isn’t the time of year merchants will want to make major changes to their multichannel management and with just a month before your first invoice hits probably isn’t enough time to get an alternative system in place anyway.

Whilst unbudgeted fees aren’t welcome, our advice would be to pay up at least until the New Year when you can take the time to investigate alternatives and decide whether they make more sense for your business. Of course you may decide that M2E Pro is well worth the money and simply look on past free usage as a bit of a bonus.