eBay UK Mandatory Managed Return price increases
If you have parcels returned using the mandatory Managed Returns Process for the return of faulty or not as described it’ll soon cost you slightly more if items come back via Collect Plus.
From the 1st of September Collect Plus returns charges will rise from £4.50 to £4.60 for items up to 2kg; from £5.90 to £6.00 for items up to 5kg; and from £7.90 to £8.00 for items weighing up to 10kg.
It’s only a 10p price increase which doesn’t sound like much and in reality it’s unlikely to affect most sellers. Don’t forget that if an item is being returned because it wasn’t as described, eBay will default the buyer to the cheapest option available for the package weight. In most cases that’ll be Royal Mail or ParcelForce, it’s only in the 2-5kg weight range that Collect Plus will be the cheapest option.
If of course it’s buyer remorse, then the customer picks up the return postage tab and if they want to select Collect Plus for convenience that’s their choice and they’ll be paying the increased cost.