DPD and Doddle commute and collect service
Doddle, which has 34 dedicated parcel stores nationwide, will join DPD’s collect and return network, to give DPD customers even more options, with key locations such as Waterloo Station, Cannon Street, Victoria and Westfield Stratford shopping centre.
DPD Pickup aims to transform ‘collect and return’ by truly integrating it into the purchasing and delivery processes and offering customers a greatly improved parcel shop experience. From June, DPD Pickup locations, including Doddle’s 35 stores, will be available as an alternative to home delivery, giving consumers even more choice and flexibility.
In addition, DPD Pickup will be one of the ‘in-flight’ options available in DPD’s text and email notifications, which are sent ahead of a scheduled home delivery. So if customers aren’t going to be at home they can divert their delivery to a DPD Pickup point for collection at a time that suits them.
. One of our core objectives was to have shops located within five minutes of most people in London, and working with Doddle gives us some fantastic locations in the capital. DPD Pickup is all about helping to put our customers in control of where and when their parcel is delivered and giving them even more choice. Doddle shops are accessible, easy to use and have the capacity to handle very large volumes of parcels. When you couple that with our Predict and Follow My Parcel services you get a very smart proposition indeed, and a great customer experience.”
Doddle will join Halfords and the Rowlands and Numark Pharmacy chains already signed up under DPD’s plans announced in January. Further retail partners are likely to be announced in the coming weeks as DPD builds a network of 2,500 parcel shops located at retail outlets that are within ten minutes of most people in the UK.