eBay Seller Release: Private Offers
There’s nothing more frustrating then when a buyer contacts you to make a bulk purchase and you have to create a special listing just so that they can purchase. We know often deals are done off eBay, but many buyers much prefer to buy on eBay and obviously that’s what eBay prefer as well!
To assist sellers eBay are introducing the ability to send a Private Offer to a buyer that’s sent an eBay message regarding a fixed price listing. Within eBay My Messages you’ll be able to select ‘Reply with offer’ and enter an offer price, quantity (if applicable) and add a note. If the buyer accepts the offer the sale then proceeds as normal.
This feature isn’t advertised to buyers. That means you’re in control and can choose whether to use it in cases where you think this can help you close a sale. If you’re selling 2 or more identical items in a single listing, you can send an offer for one or more of the items in the listing.
If you accept Best Offers on a listing, you can send an offer if a buyer contacts you as long as they haven’t already sent you a Best Offer for that item.
Personally I love this feature, often times I’ve had potential buyers on eBay ask for a deal if they buy 10 of an item instead of one. This enables sellers to make the most of communications and tell the buyer they’re offering them a special deal and making buyers feel special is half way to getting that sale.
It would be churlish of me to complain about such a fantastic new feature, but I do have a tiny wish list for the future, which would be to see the Private Offer facility extended to enable offers including products from multiple fixed price listings to enable sellers to create bundled offers. Maybe in the future, but for today it’s a great new feature from eBay and you’ll be able to use it from early May.