eBay reinstate Easter bank holidays

Cadbury Creme EggsFollowing on from the discovery eBay forgot that Good Friday and Easter Monday are Bank Holidays in the UK, they’ve undertaken to reinstate them on delivery estimates. The oversight will be corrected in maintenance tonight and eBay have also undertaken to protect sellers’ feedback should it be impacted.

eBay Statement on Easter Delivery Estimates

We understand any problem with eBay is frustrating and appreciate the patience of our sellers whilst we resolve this issue.

The eBay system will be undergoing maintenance to correct this issue from approximately 9pm BST on 31st March to 2am BST 1st April. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance if any inconvenience is incurred.

We expect corrected estimated delivery dates to be displayed on listings from 2am onwards.

Any defects for ‘item not received’ requests, low detailed seller ratings (DSRs) and/or negative/neutral feedback that we determine was a result of this issue will be removed weekly using an automated process, in line with the eBay Defect Removal Policy.

In this particular case, there is no requirement for the seller to have sent the item using a tracked service.

Thank you for your continued support. We appreciate your business“.