eBay UK u-turn on 90 days Christmas Returns TRS requirement

eBay have announced this afternoon that they will no longer be requiring Top Rated Sellers to offer a 90 days returns service this Christmas if they want to enjoy TRS benefits including fee reductions.

This u-turn will be welcomed by many and reflects a move made by eBay in the US earlier today.

You can find the announcement on eBay here, but this is the text verbatim:

eBay Top-rated sellers on eBay.co.uk: Extended Christmas returns no longer required for eBay Premium Service benefits
28 October, 2014 | 11:33AM GMT


We’re pleased to announce that eBay will not require extended Christmas returns for your listings to earn eBay Premium Service benefits in November and December – including the 15% final value fee discount – as previously announced.

This will help ensure eBay has the best inventory for buyers this busy festive season. And, as a valued Top-rated seller offering the current eBay Premium Service services, you’ll continue to be rewarded for your ongoing commitment to providing great service.

Note we’ll also be highlighting extended Christmas returns on item pages starting in November and making this service a cornerstone of our holiday merchandising and marketing. This will be a great way to attract buyers and boost your sales – so if you haven’t already, add it to your listings now.


The eBay Team