Is your multichannel solution ready for Rakuten?

There’s little more than three weeks left for you to sign up to Rakuten’s new marketplace in the UK, if you want their signing on free subscription bonus. Whilst will continue until late Q1 next year.

Rakuten emailed merchants offering them up to six months free subscriptions if they were to join by the 1st of October, sign up between October the 2nd and December the 31st and you’d only get three months free. “Joining” was described as “having a storefront live on”.

We’ve spoken to many multi-channel management companies and none of them are currently ready to support you on At most we’ve been told they’re investigating APIs to enable them to connect, but that’s as far as they’ve got. If you have a storefront live on when they launch, then you’re pretty much on your own so far as collecting orders and managing your inventory goes. It’ll all be a manual process.

The question you need to ask yourself is how much will it cost in time to manage your listings on, checking multiple times per day for orders and updating your inventory manually when you sell product on alternative platforms and will the time investment balance potential sales. If the equation doesn’t work for you then the few months free subscription could end up costing you more than it’s worth.

Here at Tamebay we’re still not convinced that signing up to is something you should be doing before Christmas. Hopefully you’ll be flat out with sales regardless and it’s something you can address in the New Year when you have more free time and when your multichannal management provider supports the new platform.

The other question which hasn’t been answered is what about those who sell on (ex and (ex Rakuten have stated that the move from to is to relaunch on their new global platform. Does this mean that at some point those selling on Rakuten’s US and German platforms will also be migrated and if so will it be a seemless process in their multichannel management solutions?