eBay invoice layout Snafu
We’re seeing multiple issues on eBay today including a change in the way invoices are laid out and previously refunded orders appearing ready to despatch.
You need to check that you don’t despatch orders already refunded.
When printing orders it appears return addresses have been added which may result in returns outside the managed return process which could cause more issues following on from yesterday’s bug where sellers are unable to perform returns through eBay.
Apologies but Dan and I are both out of the office today so we may not be able to update until this evening.