UK gets 40 new walk-in post offices on wheels

Mobile Post Office hmA new fleet 40 new Mercedes Sprinter vans have been converted into walk-in post offices on wheels, complete with an accessibility lift, with the aim of providing a modern, reliable service for customers in more isolated areas.

They will be run by subpostmasters and offer letter and parcel postage and personal banking services like cash withdrawal, savings and insurance services to isolated communities across England, Scotland, Wales and Northern Ireland. They are replacing the current fleet of converted LDV vans.

19 of the new vans have already been rolled out across 14 regions, including Stirling, Ayrshire, Aberdeenshire and the Highlands in Scotland, Northumberland, North Yorkshire, Cumbria, Worcestershire, South Devon and Suffolk in England, and Herefordshire and Caredigion in Wales.

Kevin Gilliland, Post Office Network Director, said the new vehicles were part of the company’s bid to make its services more convenient and accessible. “Post Office is modernising to meet customers’ needs. We are investing in services across our network to make it easier for customers, whether that means they are served via one of our new vehicles in more isolated areas or at a modernised high street branch”.

The Post Office is currently implementing a multi-million pound investment programme across its network. Nearly 2,500 branches across the UK have already been modernised under this programme, providing well over 60,000 extra opening hours in total as well as service in more modern retail environments.