Remember: eBay UK “Deanonymised DSRs” are coming
We wrote about this first back in March, in a piece called eBay UK enhances defect reports for sellers and ends anonymous DSRs. So it’s great to be able to give a bit more information. It was generally touted that it would land at the end of April.
As the eBay announcement said at the time: “Starting in late April, the detailed rating system will no longer be anonymous, and you’ll also be able to see which transactions have low detailed seller ratings for item description and dispatch time.”
But what wasn’t clear is how the change would be rolling out exactly. I’m told by eBay that you should start seeing the deanonymised DSRs coming through in the next few days. They will appear in your Seller Dashboard for transactions completed on and after the 27th of April.
So, considering the 27th was Sunday, and today is Friday, that means that there will soon be some appearing in your reports for sales fulfilled this week. Don’t forget that there is a lag on the download being updated when compared to the live dashboard. I believe the download should be updated weekly, but don’t quote me on that.
Deanonymised DSRs won’t be back dated and will apply to transactions made from the 27th April 2014. That means that come the implementation of the Seller Standards in the middle of August there should be 3 months of data available to you and eBay.
Let me know if you’ve seen anything yet.