eBay forums update (bye bye “Pinks”)

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eBay Canada have announced that they will soon be updating the Community forums. Although this has only been announced in Canada it would appear somewhat unlikely that the changes won’t roll out to other sites in the future – It wouldn’t make sense for eBay to maintain multiple forum platforms.

Changes to the discussion boards always seem to be contentious, it’s the one place on eBay where fellow buyers and sellers can meet, chat and discuss (sometimes less than favourably) eBay and how eBay are running the sites that sellers make their living on. They’re always most alive when eBay announce site changes and in the past suspicion has been that eBay are changing the forums to limit distension amongst their customers, especially when certain boards have been closed.

eBay say that the main changes and new features

A new “ask a question” feature

The ability for you to give kudos to other users’ posts

When you ask a question, you’ll be able to see when an answer is posted, and then “Accept the Solution” if you think the answer is a good one. Every time you accept a solution, you help other members who may have the same question find their answer even faster!

Community-only profiles and avatars will be replaced with your eBay user avatar and information

No more “Pinks”

“Pinks” are dead and gone! Posts from eBay employees will no longer be pink, but will identifiable by a blue box surrounding the post. Come on eBay, “Pinks” have been around almost as long as eBay itself, surely the techies can change a little bit of code to make blue display as pink?

eBay say that the main structure of the board will remain the same, as will announcements, search and navigation. As always you’ll still be able to log into the boards with your eBay user name and password.

eBay Canada have a preview and FAQ on what the new boards will look like.