How did your courier perform this Christmas?
Since Thursday I’ve had one parcel delivered next day, one has taken two days, one to the Isle of Wight has so far taken two days and still not been delivered (although it’s now made it to the delivery depot) and two more being sent to me didn’t arrive on Friday.
It looks like the many 24 hour deliveries are actually taking 48 hours to be delivered, but hopefully all couriers will be able to use the weekend to catch up on shipping parcels to delivery depots and they will be delivered on Monday in time for Christmas, including those despatched on Friday.
Has your courier kept their delivery promises this year? How’s the service been? If they cope well at this time of year it bodes well for the rest of the year when it’s not so busy. If they’ve not managed to keep up with demand will you forgive and forget, or will you be looking for a new courier company in the New Year?