Natwest meltdown hits 1 million SME account holders
The technical meltdown that has been affecting Natwest bank customers, as well as Royal Bank of Scotland (RBS) and Ulster bank users looks set to continue in to the weekend. All Natwest bank accounts are reprted to be affected and that includes an estimated 1 million small business customers.
The cause of the glitch is unknown and Natwest have chosen not to disclose the exact nature or source of the problem, which is causing havoc with personal and business bank account holders alike. There has been some speculation that the problems are a result of an upgrade related to a new mobile banking mobile app, but that is unconfirmed.
The problem came to light on Tuesday evening and looks set to continue over the course of the weekend. Opening hours have already been extended this week so staff can reassure customers. Branches will be open for longer this Saturday and in a highly unusual move, branches will also open on Sunday.
It’s likely that some eBay and ecommerce sellers will be hit by this problem, and if you have been affected, we’d love to hear from you. Some buyers will also be unable to pay for purchases. Others, needless to say, will cite the issue as their excuse for non-payment too. Have you been affected?