21/09/2010
eBay has announced this evening that Lorrie Norrington, president of eBay Marketplaces, will be leaving the company for personal family reasons. Lorrie has been head of Marketplaces since 2008, and has been at eBay since 2005. There’s no immediate word of who her successor will be, and in the interim, the Marketplaces team will be [...]
3 Comments Read More21/09/2010
eBay.com have announced improvements in protection for sellers, specifically from buyers who are more troublesome than should be expected. On eBay.com they’re promising five star DSRs not only for verified free post (as is now the case on eBay UK), but also for despatch time. If you sell on eBay.com and eBay can verifiy that [...]
18 Comments Read More21/09/2010
eBay have launched the promised revamp of My Messages. There’s now an Outlook style preview pane enabling you to read messages without opening them individually, better filtering options and ability to show signatures on messages. I’m impressed with the new preview pane, I just wish their was a new page for typing responses in rather [...]
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21/09/2010
The eBay forums, groups and answer center were taken offline yesterday evening and are now back in their new format. Gone are many favourite venues for eBay uses to chat with names like Q&A and the Nags Head disappearing for ever although the Round Table survived. The boards are now aligned more against business needs, [...]
12 Comments Read More20/09/2010
There’s one page I always look at when I’m buying on eBay – and it’s not the seller’s feedback: it’s their About Me page. I’ve always loved Me pages, because they’re one of the best ways to figure out exactly what you’re dealing with. But lately, I’ve noticed more and more sellers using them to [...]
16 Comments Read More19/09/2010
Richard from MagnumOpus warns us of a potentially disastrous glitch he’s seen with DSRs and transaction counts left by international buyers. It appears that these figures have both been doubled in the DSR reports. Richard writes: As a real life example on this ID if I run a report for 25/08/2010 – 17/09/2010 it’s showing [...]
9 Comments Read More 19/09/2010
Royal Mail have revamped their website, and I’m largely in favour of the changes. As with the previous iteration you need to decide whether you’re a personal or business customer before you can access site features, but it’s now a lot easier to find the information you need. Royal Mail have at last given links [...]
1 Comment Read More18/09/2010
I’m always amazed at the number of sellers who complain about eBay competitors undercutting them on prices, and yet do the same on their own website. It’s not unusual to see a seller bemoaning their luck that someone is offering lower prices than them on eBay, and even insisting that their competitor must be losing [...]
9 Comments Read More16/09/2010
eBay lists have gone live on listings with the appearance of the now familiar purple speech bubble to make sure you don’t miss the change. Now instead of click to simply “watch” an item, you can add it to a choice of preset “Watch”, “Wish”, “Gift” or “Research” lists or create new lists with your [...]
12 Comments Read More 16/09/2010
ECMOD was the UK’s very first event specifically for catalogue & mail order businesses. It launched 20 years ago with the aim of encouraging business owners and entrepreneurs to share information to help grow their profits. 20 years on and ECMOD is very much larger and, naturally, its focus has extended to include coverage of [...]
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