Glitch doubles international DSR count

September 19, 2010

Richard from MagnumOpus warns us of a potentially disastrous glitch he’s seen with DSRs and transaction counts left by international buyers. It appears that these figures have both been doubled in the DSR reports. Richard writes: As a real… Read more

Royal Mail revamps website & eBay Postage Estimator

September 19, 2010

Royal Mail have revamped their website, and I’m largely in favour of the changes. As with the previous iteration you need to decide whether you’re a personal or business customer before you can access site features, but it’s now a lot easier to find… Read more

Should your website be cheaper than eBay & Amazon?

September 18, 2010

I’m always amazed at the number of sellers who complain about eBay competitors undercutting them on prices, and yet do the same on their own website. It’s not unusual to see a seller bemoaning their luck that someone is offering lower prices than… Read more

“Add to list” now live on eBay UK listings

September 16, 2010

eBay lists have gone live on listings with the appearance of the now familiar purple speech bubble to make sure you don’t miss the change. Now instead of click to simply “watch” an item, you can add it to a choice of preset “Watch”, “Wish”, “Gift”… Read more

ECMOD 2010 – Register to attend and win bonus conference ticket

September 16, 2010

ECMOD was the UK’s very first event specifically for catalogue & mail order businesses. It launched 20 years ago with the aim of encouraging business owners and entrepreneurs to share information to help grow their profits. 20 years on and ECMOD… Read more

eBay UK tests new home page design

September 16, 2010

eBay UK has just announced a test on a new homepage design, visible for “a small percentage of members”. I’m not seeing anything different: are you? If so, please grab us a screenshot and mail to sue@tamebay.com. There’s a lovely link to your eBay… Read more

Bing overtakes Yahoo! as No.2 US search engine

September 15, 2010

Bing has over taken Yahoo! as the second most used search engine in the US, although trailing behind Google. According to Neilsen, in August Google’s US search share was 65.1% with Microsoft MSN/Live/Bing at 13.9% edging just in front of Yahoo! at… Read more

Microsoft launch Internet Explorer 9 beta

September 15, 2010

If you’ve got a Windows 7 PC or laptop and are feeling brave then Internet Explorer 9 is available in Beta to download this evening. Launched with a fanfare from cult band the Gorrilaz, IE9 promises faster browsing, better tab management, a… Read more

eBay.com announce new business development team

September 15, 2010

eBay have announced the formation of a new business development team to be led by Michael Jones (MJ) formerly of ChannelAdvisor. MJ becomes Vice President, North American business development for eBay, and brings a wealth of experience in helping… Read more

PayPal hires Leonard Shen as new compliance officer

September 15, 2010

PayPal have hired a new Compliance Officer, who’s role will be to ensure PayPal complies with regulatory requirements in the countries that they operate. Leonard Shen comes to PayPal from American Express where he worked as chief compliance and… Read more

eBay wins back Craigslist holding

September 12, 2010

A judge in Delaware has restored eBay’s 28.4% share holding in online classifieds site Craigslist. eBay general counsel, Michael R. Jacobson, said: “We are very pleased that the Court gave eBay what it sought from the lawsuit. eBay brought this suit… Read more

eBay concedes China to Alibaba

September 12, 2010

It seems the long-running war between Chinese wholesale marketplace Alibaba and eBay may finally be over: eBay’s CEO John Donahoe has said “We’ve, in essence, exited the domestic market.” Instead of aiming to compete in China, eBay will “look for… Read more

Etsy sales up 7.1% in August

September 12, 2010

Etsy have released their stats for August, and they make cheering reading: * $25.5 million of goods sold, up 7.1% on July. * That represents 1,404,248 items sold for the month, up 7.2% on July. * 2,117,388 new items were listed in the… Read more

Dan Wilson’s 10 top tips to save time & money on eBay

September 12, 2010

Our friend Dan Wilson has been busy making video tutorials and the first is on seller efficiency with a selection of tips for sellers with the aim of making their operations more profitable.     If you’re an experienced seller you’ve… Read more

Royal Mail privatisation to go ahead

September 11, 2010

Business Secretary Vince Cable has announced that the government is to go ahead with the privatisation of Royal Mail. He said: “Royal Mail is facing a combination of potentially lethal challenges – falling mail volumes, low investment, not enough… Read more

£1/2million frozen in Minecraft PayPal account

September 11, 2010

If you’ve ever had a little problem with PayPal account limitations spare a thought for Markus Persson. His only fault was to create a game called Minecraft, which is so new it’s still only in Alpha, and not even made it to a Beta release. That’s… Read more

Free auctions for private sellers this weekend

September 9, 2010

Time to break out the private IDs again: there’s a free listing weekend for private sellers coming. On 11th and 12th September, private sellers can list auctions with any start price for free. Only items listed through one of the SYI forms are… Read more

Rakuten launch website aimed at UK buyers

September 9, 2010

If you’re looking for a new place to shop then check out Rakuten, they’re now shipping to the UK. It’s no real surprise that they’re flexing their muscles and trying to attract business from the west. They’ve already bought Buy.com and… Read more

PayPal’s Michael Barrett joins NCSA board

September 9, 2010

PayPal’s Chief Information Security Officer, Michael Barrett has added to his responsibilities and joined the US National Cyber Security Alliance Board (NCSA). The NCSA is a nonprofit organization whose mission is to educate Internet users on how… Read more

Advertising Standards to cover merchants’ own websites

September 7, 2010

The Advertising Standards Authority has announced that its online remit is to be extended. From 1st March 2011, the ASA will cover marketing on companies own websites and on non-paid-for sites like Twitter and Facebook. Currently, it only covers… Read more

Some surprising numbers about emailing your customers

September 7, 2010

How often is too often? Many of us worry about emailing our customers too frequently: will they think it’s spam? But maybe we’re worrying unnecessarily. For about a year now (in fact, since I started), I’ve been sending out a monthly email… Read more

Community update delayed, Groups content lost

September 7, 2010

eBay have delayed the restructure of the community hub (new discussion boards, videos, social media integration and updated answer center and groups) for two weeks due to technical difficulties. For those who were mourning the loss of their… Read more

Simple green shipping with the eBay Box

September 6, 2010

100,000 reuseable, recyclable boxes are eBay’s latest foray into environmental friendliness. The eBay Box is the star prize winner from the Innovation Expo eBay holds each year, which gives employees the chance to put forward concepts and prototypes… Read more

Automatic 5 star rating for free post items paid with PayPal

September 6, 2010

From today any items offering free postage that are paid with PayPal will automatically be awarded a five star rating for the P&P option. Items must be paid for with PayPal so that eBay are certain that no postage was paid. It’s worth remembering… Read more

eBay fine in LVMH case slashed by €33million

September 3, 2010

photo credit: Gavin GilmoureBay have just had the fine payable to Louis Vuitton reduced from €38.6million to just €5.6 million by the French appeals court. The original fine was set by the Paris commercial court based on claims by LVMH that… Read more