Parcelforce start insisting on email addresses in WDM

August 16, 2010

If you use Parcelforce WDM for printing your courier labels prepare for some extra cutting and pasting today (or even worse for any automated feeds to fail) unless you already add in the customer email addresses. Up until now the email address… Read more

eBay surveys sellers on fulfillment service

August 15, 2010

Auctionbytes has an interesting story on a survey that eBay is running, asking sellers if they would be interested in using an outsourced fulfillment service. Sellers would ship larger quantities of product to eFulfillment Service, who would in turn… Read more

eBay confuse eBay Plus with eBay Bucks

August 15, 2010

eBay appear to have got confused over whether I’m based in the UK enrolled in eBay Plus or if I’m in the US and enrolled in eBay Bucks. Both logo’s are appearing in my eBay Plus dashboard page and the eBay Bucks logo is incorrect as that program is… Read more

Amazon UK extends FBA across Europe

August 15, 2010

Amazon UK has announced that sellers using FBA can now offer their products for sale to 9 of the largest EU markets. Sellers wishing to take advantage of this can sign up for FBA Export to EU and have their products available for export within an… Read more

PayPal Virtual Terminal applications put 50% reserve on whole account

August 15, 2010

If you’re thinking of applying for a PayPal Virtual Terminal account, think again: several sellers are reporting that VT applications are resulting in rolling reserves of 50% for 60 days being put on their entire PayPal account. has been told by… Read more

eBay Shopping Basket broken – unable to make purchases

August 14, 2010

eBay’s shopping basket appears to be broken. I’ve been attempting to pay for three items from two different sellers and each time I confirm payment I’ve been hitting an eBay “speed bump”. This is ultra frustrating as I’ve not actually been able… Read more

Business Seller Information glitch on eBay

August 14, 2010

eBay have had a glitch with the display of Business Seller information and have posted on the Announcement Board to say that the issue has been resolved. The problem was that clicking on the drop down was displaying a message that “Contact… Read more

Amazon account reviews & preparing for Christmas

August 14, 2010

It might be early in the year to be thinking about selling on Amazon in the run up to Christmas. However if you’re not already trading on Amazon you’ve probably only got a couple of weeks left, if you want your trading account to be in good order to… Read more

La Redoute UK, your website sucks!

August 13, 2010

I’m a bit of a fan of French clothing website La Redoute, and was relieved to see recently that they also deliver in the UK. I placed an order earlier this week, and because I’m an impatient person, checked their site this morning to see when my… Read more

Bing goes bang

August 12, 2010

Something strange is up with Microsoft’s Bing search engine. Users are reporting that when they click on sponsored search results they’re getting an error page saying the web page is not available. It looks as though the ads are linked using… Read more

eBay ban sales of testers and smell-a-like perfumes

August 12, 2010

eBay UK and eBay.ie have tightened up restrictions on the sales of perfumes to ban all testers and smell-a-like products. Testers commonly available in shops but not commonly available for sale are banned as is any comparison of a perfume to a well… Read more

Aimco Packing Partner upgrade required today

August 11, 2010

If you use Aimco Packing Partner you’ll need to upgrade today due to some changes that eBay have made. If you don’t upgrade collection of sales records will fail with the message “No total” for each invoice. Packing Partner collects sales… Read more

Who will market to the marketers?

August 10, 2010

There are some things you read that have such an impact, you never forget them. The short story “Let’s go to Golgotha” is one such for me. In a future where backwards time-travel is possible, tourists can visit historical events. Those visiting… Read more

ASOS get set to compete with eBay

August 10, 2010

ASOS are gearing up for the launch of a 2nd hand clothes marketplace with the hiring of Leighanne Miles, the ex Mothercare head of group ecommerce. According to Retail Week she will develop the buyer and seller experience for the ASOS with the… Read more

Check contents before signing (sorry too late)!

August 10, 2010

I made a purchase from a major high street retailer via eBay Outlet, and it duly arrived by courier and was signed for in the office. I don’t normally bother opening personal purchases until I get home, so it was only in the evening I opened the… Read more

ChannelAdvisor add Amazon.fr & Amazon.de

August 10, 2010

ChannelAdvisor have added full support for Amazon in France and Germany, including integration with Amazon FBA. I’ve been hearing for some time from UK sellers that sales to France and Germany are up and that the current exchange rate favours UK… Read more

Skype files registration for IPO

August 10, 2010

Skype have filed papers with the US Securities and Exchange commission with the intention of offering an Initial Public Offering of shares in the company. The number of shares to be made available and the price have yet to be decided, but Skype was… Read more

How do I earn money working from home?

August 9, 2010

This question comes up a lot. Often, it’s from eBay sellers who like the idea of their own business, but can’t or don’t want to make eBay work for them (which is totally fair enough – online retail isn’t for every one). Other times, it’s from people… Read more

What happens to eBay shopping basket items after a BIN ends?

August 8, 2010

A few people have asked what happens to items in eBay shopping baskets if the listing ends before the item has been purchased. Here’s what you get: An item in your basket is no longer available. You missed out this time, but there are still more… Read more

Etsy goes international

August 7, 2010

Handmade and vintage goods marketplace Etsy announced some changes to their site earlier this week which should make shopping easier for non-US buyers. Prices are now shown converted to the buyer’s home currency, as well as in US$. There’ll be a… Read more

Italian court orders eBay to restore suspended seller account

August 7, 2010

An Italian court has ordered eBay to restore the account of a seller it suspended for two negative feedbacks, reports Intertrader.eu. Arcapel SRL (eBay ID: ) has a feedback score of 419, but was suspended after negative feedbacks from two… Read more

eBay France change free listing policy for private sellers

August 7, 2010

Private sellers on eBay France have some new fees to deal with. As of September last year, they were able to list auctions starting at €1 or less with no insertion fees. eBay says: Since the introduction of the new pricing, we have noticed… Read more

Open Thread: Your single top tip for new ecommerce merchants

August 7, 2010

There are some amazingly experienced ecommerce merchants reading TameBay: some comment, most don’t. So for a bit of fun while half the world’s on holiday, I thought we’d pass on some of that wisdom. What’s your top tip for new ecommerce merchants -… Read more

eBay change postage info on view item page

August 5, 2010

eBay have changed the way that postage is displayed on the site with the removal of the tabbed Postage and Payment fields previously just above item specifics and replaced them with links in the upper section of the listing. I can understand the… Read more

ChannelAdvisor launch mobile optimised web shops

August 5, 2010

If you want buyers to purchase from you on their smart phone such as an iPhone or Google Android then you need a mobile optimised website. According to the IMRG 25% of consumers have said if they cannot browse their preferred retailers website via… Read more