Comments on: PayPal US will no longer refund transaction fee http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html eBay & ecommerce made easy Fri, 25 May 2012 21:52:34 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Steve Davey @ Double Happiness Records http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html#comment-36828 Steve Davey @ Double Happiness Records Mon, 21 Jun 2010 19:17:43 +0000 http://tamebay.com/?p=12689#comment-36828 Shocking. I operate a no quibbles, money back guarantee, even without return (at my discretion). If the postal service fails to deliver, I will refund - as is my obligation under the UK Distance sellers act (UK fixed price sales). Nice one Paypal. If this carries on to the UK I will be stung for postal loss twice over. Thanks for that. Shocking.

I operate a no quibbles, money back guarantee, even without return (at my discretion). If the postal service fails to deliver, I will refund – as is my obligation under the UK Distance sellers act (UK fixed price sales).

Nice one Paypal. If this carries on to the UK I will be stung for postal loss twice over. Thanks for that.

]]> By: GamesOgre http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html#comment-36827 GamesOgre Mon, 14 Jun 2010 18:01:21 +0000 http://tamebay.com/?p=12689#comment-36827 Wow... While eBay keeps pressuring sellers to offer better customer service, which in my book means offering returns, sellers are now going to be punished by PayPay for accepting returns! I seriously scratch my head... Wouldn't eBay/PayPal want to reward sellers instead? I sell retro video games, and people make mistakes in their purchases all the time. I'm always happy to accept returns. Should I be rethinking that practice? Wow… While eBay keeps pressuring sellers to offer better customer service, which in my book means offering returns, sellers are now going to be punished by PayPay for accepting returns!

I seriously scratch my head… Wouldn’t eBay/PayPal want to reward sellers instead?

I sell retro video games, and people make mistakes in their purchases all the time. I’m always happy to accept returns. Should I be rethinking that practice?

]]> By: Linda http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html#comment-36826 Linda Mon, 14 Jun 2010 12:45:04 +0000 http://tamebay.com/?p=12689#comment-36826 ebay occasionally apply the wrong postage charge for some countries (Russian Federation is a recuring example but there are several others). Most sellers will issue a partial refund to correct the error. These changes will penalise the seller for an ebay mistake. ebay occasionally apply the wrong postage charge for some countries (Russian Federation is a recuring example but there are several others). Most sellers will issue a partial refund to correct the error.

These changes will penalise the seller for an ebay mistake.

]]> By: Jo http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html#comment-36825 Jo Mon, 14 Jun 2010 12:15:18 +0000 http://tamebay.com/?p=12689#comment-36825 Everyone will lose out with this new policy. Sellers will start to charge a "restocking" fee for returned items to cover these fees. 3.4% might not sound like much but it all does add up. And especially with large items. I suggest everyone checkout payvment for Facebook, looks like a potential ebay competetor providing they can make it more user-friendly and take on board all the suggestions people are making at the moment. Plus a 50 million customer base. Everyone will lose out with this new policy. Sellers will start to charge a “restocking” fee for returned items to cover these fees. 3.4% might not sound like much but it all does add up. And especially with large items.

I suggest everyone checkout payvment for Facebook, looks like a potential ebay competetor providing they can make it more user-friendly and take on board all the suggestions people are making at the moment. Plus a 50 million customer base.

]]> By: Sue Bailey http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html#comment-36824 Sue Bailey Mon, 14 Jun 2010 07:28:15 +0000 http://tamebay.com/?p=12689#comment-36824 Alison, the fees for partial refunds aren't changing: you don't get refunded the transaction fee on them. So you would still be charged the fee even with the (full refund - 1c) trick. Sorry. Alison, the fees for partial refunds aren’t changing: you don’t get refunded the transaction fee on them. So you would still be charged the fee even with the (full refund – 1c) trick. Sorry.

]]> By: Alison http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html#comment-36823 Alison Mon, 14 Jun 2010 07:22:54 +0000 http://tamebay.com/?p=12689#comment-36823 Are there going to be fees for a partial refund? If not, replacing a full refund with a (full refund - 1c) might be the answer in some circumstances - at least that would avoid the second fixed fee. Are there going to be fees for a partial refund? If not, replacing a full refund with a (full refund – 1c) might be the answer in some circumstances – at least that would avoid the second fixed fee.

]]> By: Jimbo http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html#comment-36822 Jimbo Mon, 14 Jun 2010 06:05:53 +0000 http://tamebay.com/?p=12689#comment-36822 Yes, I like all my shopping to go on to a credit card. If there is a ballance in my PayPal account PayPal does not allow me to fund payment from a card. PayPal seems like an unneceserroy intermediary in transactions rather than just a payment facilitator. Customer service from PayPal is poor in my opinion. Yes, I like all my shopping to go on to a credit card. If there is a ballance in my PayPal account PayPal does not allow me to fund payment from a card.

PayPal seems like an unneceserroy intermediary in transactions rather than just a payment facilitator.

Customer service from PayPal is poor in my opinion.

]]> By: weathervane http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html#comment-36821 weathervane Sun, 13 Jun 2010 18:25:25 +0000 http://tamebay.com/?p=12689#comment-36821 I love Paypal, have recently changed to Paypal Only, best move I have made, no messing about with Cheques and NPBs. I love Paypal, have recently changed to Paypal Only, best move I have made, no messing about with Cheques and NPBs.

]]> By: Sue Bailey http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html#comment-36820 Sue Bailey Sun, 13 Jun 2010 18:17:21 +0000 http://tamebay.com/?p=12689#comment-36820 Do you want to expand on that, Jimbo? You mean funds vs card? Do you want to expand on that, Jimbo? You mean funds vs card?

]]> By: Jimbo http://tamebay.com/2010/06/paypal-us-will-no-longer-refund-transaction-fee.html#comment-36819 Jimbo Sun, 13 Jun 2010 18:15:51 +0000 http://tamebay.com/?p=12689#comment-36819 I don't like paypal because it does not allow me to pay in the way that I want to pay. I don’t like paypal because it does not allow me to pay in the way that I want to pay.

]]>