June 2010

eBay roll out new Seller Performance Reports

eBay are rolling out some additional DSR reporting giving additional information about how your buyers are rating your service on eBay. The report aims to inform sellers which areas they are being rated poorly on by buyers hopefully guiding them on how they can improve. The reports should also highlight categories, price ranges and even [...]

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Protecting sellers from feedback abuse/misuse

eBay promised a while ago that they would start protecting sellers from feedback abuse or misuse so that a small group of buyers cannot cause them to lose their status, such as eBay Top-rated status. We’ve now got a screen shot showing this in action, the seller has had a low DSR removed by support [...]

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eBay.com free listing promo but not if you have an eBay shop

eBay.com and eBay.ca are running a free listing promotion for auctions but only for sellers who don’t have an eBay shop. Sellers without a store subscription can list up to 100 items on auction with no insertion fee. Sellers would normally get an allowance of 100 free auctions a month, but these would be restricted [...]

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Thanks for your purchase, here’s a unpaid item dispute

photo credit: 1Happysnapper (photography) eBay has rolled out its automated unpaid item dispute process – and for experienced sellers it will probably come as no shock to hear that it doesn’t work properly. Sellers are reporting various problems, but most consistently that buyers are getting a UID reminder immediately after purchase. Fortunately this is one [...]

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Do we have a problem?

frustrated

Halfway through the football, my broadband connection gave out. I’m using PAYG at the moment, so I ran out at halftime and topped up. 3’s website was running verrrry sloowwwwly, but by the time that Our Boys were back on the pitch, I’d input my voucher number. But I still had no credit. It took [...]

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eBay seller spots bomb-making teen

The Telegraph reports an eBay seller’s tip-off led to the discovery that a teenager was making bombs with material bought on the site. Concerned about the range of commodities being purchased by a buyer, the seller alerted police, who found one piped packed with nails and charged with powder in the 16 year old’s bedroom, [...]

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Will the coalition government close Business Link?

Business Link, the free business advice and support service, available online and through local advisers, is under fire. It’s the second most expensive government website to run costing £2.15 for every person that visits the site. The government are undertaking a review of the £94 million spent on developing and running just 46 websites in [...]

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DOTD Watch : We’re giving it away

Some of the current Daily Deals were being offered at 100% off although I’m sure it’s a mistake that eBay won’t be repeating in a hurry. I’m just annoyed I didn’t get there in time to grab a bargain but in truth it looks like the items were correctly listed and priced and it’s simply [...]

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Alibaba gains 80,000 eBay sellers with Vendio acquisition

Alibaba has just announced that they’ve acquired Vendio. Vendio is a US based software as a service company which enables merchants to sell on their own website, eBay and Amazon and gives Alibaba some 80,000 small businesses as new customers. According to Alibaba more than 80 percent of Vendio customers have never used online supplier [...]

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Save money shopping online with InvisibleHand

eBay have just signed up to a new shopping comparison browser plug in called InvisibleHand. Once downloaded if you’re browsing a product on your favourite retailer’s website if you can buy it for less on eBay, or a number of other sites including Amazon, Currys, John Lewis, Play.com or Dixons then the plug in will [...]

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