Comments on: Offering PayPal no longer compulsory on eBay Australia

By: Bigpoppa

Bigpoppa — Sat, 15 May 2010 18:29:06 +0000

I dont get fraud anymore when paypal is used.

…Really? wow, everytime we have a problem, the payment option is always via Paypal. Our own merchant account never has problems, INR, Chargebacks etc.

By: MickeyFinn

MickeyFinn — Sat, 15 May 2010 16:54:13 +0000

This will be VERY interesting.

Paypal will now have real competition – which means that they will actually have to offer a product that buyers and sellers on eBay CHOOSE to use.

Whilst I make no pretence that Paypal will become a shining light overnight, they are certainly going to have to get their act together on a number of issues or they are going to suffer!

Personally, I am ambivalent about Paypal as a service. I use it, but I keep an eye on things. If it’s service levels improve, then I will feel happier about staying where I am already set up – but I will be looking at what the alternatives have to offer.

And if someone has a good deal going, well then ….

By: northumbrian

northumbrian — Sat, 15 May 2010 07:49:57 +0000

never had much trouble with paypal on the payment side
its their draconian regulations that can shut you down in the blink of an eye that worries us,
another service or two in competition to temper their behaviour is a good thing

By: John Pemberton

John Pemberton — Fri, 14 May 2010 20:46:21 +0000

I actually like paypal – it would be a nightmare trying to manage multiple payment options. Google checkout is ok, but it costs exactly the same as paypal (3.4%)…paypal at least have a reasonable tiered payment structure. I pay 1.9% which is ok.

The reality is paypal gives buyers great protection, which allows me to sell high value goods. They have great anti fraud measures…I dont get fraud anymore when paypal is used.

By: Patricia013

Patricia013 — Thu, 13 May 2010 20:00:58 +0000

I signed up for Google Checkout and probably would have pursued it for Ebay sales if it werent for their edict on limiting who we can take payments from.

By: Lino

Lino — Thu, 13 May 2010 12:55:58 +0000

This has to be good news.

Maybe if Paypal had a little extra competition they wouldn’t bully sellers with things like 90 day rolling reserves.

By: Gary

Gary — Thu, 13 May 2010 08:57:40 +0000

Would buyers like Paypal if they had to pay to use it?

In effect they do as it is built into the sale price. One of those hidden costs that eBay buyers don’t see but pay for.

I do sometimes wonder what impact it would have on sales to be able to offer discounts for the selection of alternative payment methods?

The cute buyer is aware of the hidden costs of selling on eBay. More buyers than ever are making direct contact anticipating discount if they do.

This was always going to happen the momeent eBay moved from a predominantly auction environment to a predominantly fixed price environment.

I would expect this direct contact trend to conditinue to rise.

By: Bunchy

Bunchy — Thu, 13 May 2010 08:08:53 +0000

Good news ! Let’s hope the rest of the ebays around the globe take note.
I have always believed that paypal has been force-fed to ebayers the world over because it’s so tightly woven into ebay fabric. The two are inseperable becuase ebay have made it that way.
Not allowing, making one payment method exclusive or making it difficult to use an alternative payment method IS anti-competitive imho and that’s exactly what ebay have done with paypal.
If I had a choice I wouldn’t use it. But I have no choice. My website customers however do have a choice and a very large % of them choose to use nochex.