Customise your kit on eBay listings

April 15, 2010

If you’ve ever wanted to sell accessories on eBay this listing will make your day! Customise your order by adding accessories, which in this example includes memory cards, batteries, cases and warranty. As you add or remove accessories from the… Read more

Tbay office spotted in Devon

April 14, 2010

Spotted by a reader down in Torbay, they took a double take wondering if they’d found the secret location of the TameBay offices. Truth be told they’re a lot less conspicuous than this one which is actually the lair of tbay taxis. In unashamed… Read more

ChannelAdvisor Catalyst: Amazon

April 14, 2010

Matt Henderson, Amazon UK’s director for Merchant Services had some interesting news for retailers at this weeks ChannelAdvisor Catalyst conference. Whilst totally unrepentant that Amazon are a retailer and will compete with their third party… Read more

“More Like This” – eBay Image Search just got clever

April 13, 2010

eBay UK have added a rather neat search feature to the Clothing, Shoes and Accessories categories. “More like this” uses images to search, but in an amazingly clever way: if you need a polka dot handbag, but just not quite *this* polka dot handbag,… Read more

Adverts on eBay to carry AdChoice icon

April 13, 2010

eBay have just announced more transparency for adverts on eBay which have been personalised according to data eBay holds about you. Currently the adverts have either an “AdChoice” or “about” link to a pop up window explaining how these ads… Read more

ChannelAdvisor Catalyst: 10 real life consumers

April 12, 2010

One of my favourite sessions at ChannelAdvisor Catalyst is the consumer panel. 10 real life consumers who are chosen at random are given no briefing on the Catalyst event tell where they buy online, what makes them use a particular site, and answer… Read more

ChannelAdvisor Catalyst: Scot Wingo ecommerce overview

April 12, 2010

Scot Wingo kicked off this year’s Catalyst conference attended by 250 retailers, with an overview of what’s happening in the ecommerce world. Scot talked about the changes in how shoppers find products, how eBay appear to have turned the corner… Read more

eBay UK Fashion Outlet launched

April 12, 2010

eBay have launched the Fashion Outlet microsite which can be reached at fashion.ebay.co.uk or by clicking the Fashion Outlet tab in the eBay header. This has reduced the number of Outlets from 30 to 13, although those retailers previously billed… Read more

UK eBay Education Specialist Program closes

April 10, 2010

eBay UK has announced that its Education Specialist Program is to end as of next week. Members were told in an email: You are receiving this message as a registered tutor of the UK & Ireland eBay Education Specialist Programme…. Read more

Seller banner ads in My eBay

April 10, 2010

If you’ve been so annoyed by the relentless march of adverts across eBay UK that you’ve turned it off with Adblock or similar, you’ll be missing eBay’s next trick: banner advertising for sellers on top of My eBay. Pictures courtesy of the… Read more

eBay to pay €16k damages to duped gold buyer

April 8, 2010

photo credit: BullionVaultAn Austrian court has ordered eBay to pay €16,000 in damages to a buyer who paid for gold they never received. The Austrian buyer paid for a kilo of gold from German company and ex-PowerSeller ML Agentur, which has… Read more

Do you know an eBay star developer?

April 8, 2010

Have you got a favourite eBay app? If so, why not nominate it for the eBay Developer Awards 2010. They’re running in five categories: DSR Rockstar (improving customer service & buyer experience) Most Innovative (innovative problem solve… Read more

Google Checkout glitch shuts merchants out of accounts

April 7, 2010

Google has posted a message on its Checkout Merchant Forum explaining why many merchants have been unable to access their own accounts: A recent server update has temporarily disabled the Google Checkout merchant frontend servers. As a result,… Read more

Romanian police arrest 70 in “eBay scam” raids

April 7, 2010

Romanian police yesterday arrested 70 people suspected of involvement in eBay and internet fraud. The suspects are alleged to be members of three gangs which used phished eBay logins to list luxury items for sale on the site. Buyers paid for luxury… Read more

PayPal may delay bank account withdrawals

April 7, 2010

PayPal appear to be hotting up on their security measures, a number of people’s PayPal accounts have been “been randomly selected for this maintenance” and when they log into PayPal “”ill now be taken through a series of identity verification… Read more

eBay UK rolls out automatic unpaid item disputes

April 7, 2010

the Unpaid Item Assistant is now available for UK sellers. This allows sellers to specify a period of time (between 4 and 32 days) after which, if the buyer hasn’t paid, an unpaid item dispute will be automatically opened for them by eBay. If the… Read more

It’s the General eBay-lection

April 6, 2010

Can you predict the outcome of the General Election from eBay UK listings? I’m going to say no, you can’t – but that isn’t going to stop me adding to the plethora of polls around the place today with a quick look at what’s being sold under the names… Read more

Bags of questions on today’s DOTD

April 5, 2010

Are your eBay fees mounting up more than you’d like? Are all those 5ps starting to be a burden? Why not follow the example of today’s Deal of the Day seller, and stick a bunch of completely different lines on one multi-variant listing!… Read more

eBay India introduces the “eBay Guarantee”

April 5, 2010

eBay India has announced they’re launching the “eBay Guarantee” on April 20th 2010. From that date for eBay India buyers that are not 100% satisfied with their purchase on eBay, eBay will ensure that they receive a replacement or a full refund… Read more

If you sell overseas you may lose PowerSellers status

April 4, 2010

It’s April and dates for the new PowerSeller qualifications (18th April) and Minimum Seller Standards (20th April) are looming, and sellers are starting to realise whether they’ll continue to qualify or not. The minimum seller standards will see… Read more

eBay discount vouchers spawn category spamming

April 4, 2010

Almost every time I’ve logged into one of my eBay accounts lately I’ve been greeted with yet another voucher offering a discount specifically from eBay Outlets. That the voucher is limited to Outlets is annoying, but what’s even more frustrating is… Read more

eBay wins (again) against Tiffany

April 2, 2010

photo credit: Jill ClardyTiffany has failed in its latest bid to sue eBay over fake jewellery sold on its site. The U.S. Second Circuit Court of Appeal refused yesterday to overturn a lower court’s ruling that eBay has done all it is required to do… Read more

Free 99p auction listings for private sellers to be limited

April 1, 2010

It’s the policy change that UK business sellers have been asking for, begging for, pleading for for months: eBay UK are introducing a limit on free 99p auction listings for private sellers:… Read more