Adcommerce “free” invoices are an error

February 11, 2010

If it seems too good to be true, it probably is…. We’ve been asked by a few people over the last day or two whether there was a promotion on for Adcommerce, as invoices for January have been sent out saying there was nothing to pay. Sadly, the… Read more

Bye bye Personal Account Managers, Hello Top Customer care

February 11, 2010

PowerSellers are receiving emails this morning informing them that they’ve lost their Personal Account Manager who have been replaced with eBay’s new “Top Customer Care line”. To contact support in the future you’ll need to visit where you’ll be… Read more

Discussing DSRs on eBay radio

February 10, 2010

eBay Radio is run out of the US and largely focuses on eBay.com issues, but for the last couple of months I’ve been invited to call in each Tuesday to give a European flavour to the show and talk about issues affecting sellers in the UK and Europe…. Read more

The “What’s happening to ecommerce in 2010″ webinar

February 10, 2010

It’s only two months into the New Year and already there are changes happening in the ecommerce industry. The country is out of recession, eBay is changing by rolling back mandatory free post in the UK, rolling out SIF in core in the US and raising… Read more

eBay UK considers default returns policy for CSA

February 10, 2010

eBay UK is consulting sellers on the possibility of imposing a minimum returns policy on all sellers in the Clothing, Shoes and Accessories category. In a post on the PowerSeller board (PS login required), Pink Elisabeth says we are in the… Read more

Delay to removal of eBay UK free shipping policy

February 9, 2010

If you’ve been waiting for eBay UK to remove free shipping requirements, you may have to wait a little longer. Listing tools and the API are currently still requiring free P&P for those categories, which were due to change to capped postage… Read more

Will this be the last cheap listing day for eBay.com?

February 9, 2010

eBay.com are running yet another over two days for auction listings. There’s 50% off insertion fees on the the 9th and 10th February, but sellers have to be either too new to have a DSR rating, or have a 12 month rating of 4.5 or above on all four… Read more

eBay onLocation: Atlanta, Dallas, Chicago, San Jose

February 8, 2010

eBay On Location bookings have opened for Atlanta to be held on 19th – 20th March 2010. There will be a couple more events in Dallas (7th – 8th May) and Chicago (July 9th – 10th) with the finale in San Jose on September 1st – 2nd where eBay will… Read more

eBay Search needs to get smarter

February 7, 2010

A few weeks back I was looking for the complete boxed set of all seven seasons of The West Wing on eBay. As you would, I searched for “West Wing DVDs complete” – and turned up hundreds. The problem was that rather than being what I wanted, they were… Read more

PayPal India stops withdrawals, reverse payments

February 7, 2010

PayPal has suspended payments to and from India as well as blocking transfers to local banks. Customers with withdrawals in progress are reporting that these have been stopped and the money returned to PayPal. A post on its official blog… Read more

Social networking and decent photos boost your online business

February 6, 2010

I attended the Drapers/Retail Week Ecommerce Summit 2010 for the second year running last week and to be honest it felt a bit strange, being what seemed the only independent company there. Mingling amongst the likes of Schuh, Sole Trader, Calvin… Read more

Book report: The Independent UK Guide to eBay 2010

February 6, 2010

I know it’s February already, but I’ve just got my hands on The Independent UK Guide to eBay 2010. The Guide has been around for a few years now – I was made aware of it when they first reviewed TameBay in the 2008 edition. It’s an odd sort of… Read more

Courier deliveries for 99p with Parcel2Go

February 5, 2010

Parcel2Go have a 99p offer on deliveries for Monday 8th February 2010 only, for items up to 25kg in weight. For one day you can send all of your UK courier deliveries for just 99p through the Parcel2Go website. To qualify for the 99p offer you’ll… Read more

Spoonfeeder shutting up shop?

February 5, 2010

If you’ve ever registered with eBay listing/management/hosting provider Spoonfeeder, you’ve probably received this email this morning: We regret to inform you that SpoonFeeder will cease business operations immediately. Although some parts of… Read more

Win a driving lesson with Mika Hakkinen

February 4, 2010

If you’re a fan of Formula 1 there’s a unique opportunity to . There are five auctions ranging from a driving experience with fifteen minutes of hot laps with Mika at the wheel, right up to a full 60 minutes one-to-one personal driving tuition from… Read more

PayPal echeques’ confusing messages

February 4, 2010

It’s one of those emails sellers dread, maybe even more than the “where’s my item?” one. The one that says, your buyer paid you, but there’s no money yet: a PayPal echeque notification. And then you have to mail the buyer and explain… or decide to… Read more

Gumtree start to roll out Post Code Search

February 4, 2010

It’s been a couple of months since Gumtree released the beta version of their new site, Today they’re ready to unveil the 2nd version of the beta for with enhancements based on feedback from Gumtree users. One of the key changes is the ability… Read more

Valentines canceled on eBay in Post Code lottery

February 4, 2010

One of this week’s “Weekly Deals” has brought up an annoyance that has peeved me for years on eBay – sellers that discriminate according to where in the UK you happen to live. The deal for for my dear old mum on Valentines day would have been… Read more

EU may allow manufacturers to insist on B&M

February 4, 2010

Amazon Europe VP Greg Greeley has spoken out against European Union proposals which could allow manufacturers to insist they’ll only supply retailers with a “bricks and mortar” physical outlet. The EU is consulting with member states on the proposed… Read more

What’s happening at Frooition

February 4, 2010

Because a few people have asked – and more importantly, because some of their customers have read stories and are panicking – we asked eBay shop designers Frooition just exactly what’s going on there. Are they going bust? No, said their CEO… Read more

The Mystery of the Disappearing Me Page

February 4, 2010

photo credit: PhoebeJWe’ve heard from numerous sellers over the last few days that they’re having problems accessing their own and other sellers’ About Me pages on eBay UK. On the View Item page, the link to the Me page seems to point back to the… Read more

“Quick look” for CSA item specifics

February 3, 2010

If you’re buying in Clothing, Shoes and Accessories on eBay UK, this should make your life a bit easier. You can now get a quick look at size and other item specifics with a new “quick look” link in search results, which creates a popup window… Read more

Valentines special offers

February 3, 2010

It’s under two weeks to Valentines day, and PayPal have been busy lining up some special offers for flowers and chocolates. I’m pleased to see my favourite online florist, Arena Flowers, is top of the list. I’ve used them before and their service is… Read more

My Green Lighting win Parcel2Go competition

February 2, 2010

Back in December Parcel2Go ran a competition to win all of your courier fees paid for a month, and the winner was Andrew Davis from My Green Lighting. They specialise in supplying energy saving lighting and bulbs, and not just the regular sizes you… Read more

10¢ fixed price core listing promotion on eBay.com

February 2, 2010

eBay.com are running a 10¢ promotion for fixed price listings for store owners from today until the end of March. It’s the end of March that Store Inventory Format listings will cease to exist and migrate to 30 day or Good Til Canceled fixed price… Read more