Comments on: What’s happening to PowerSeller phone support?

By: northumbrian

northumbrian — Sat, 30 Jan 2010 09:53:38 +0000

I dont have an account manager dont want one either
we have enough tele sales pests now

By: Hereford United Fan

Hereford United Fan — Fri, 29 Jan 2010 14:39:26 +0000

Nice and positive as usual

By: Steve Antony Williams

Steve Antony Williams — Fri, 29 Jan 2010 10:09:58 +0000

Perhaps they’ll have half as many accounts because there’s half as many powersellers now ?

By: Hereford United Fan

Hereford United Fan — Fri, 29 Jan 2010 08:12:07 +0000

My account manager told me that soon they would have half the number of accouts that they have now. So either they are doubling their staff of some people are going to miss out.

I am in support of this. The account managers have far too many accounts.

By: JD

JD — Thu, 28 Jan 2010 23:19:31 +0000

I think it might Joe. I’m clinging on to silver & TRS, I see yes too.

By: Joe

Joe — Thu, 28 Jan 2010 23:11:09 +0000

I’m bronze and I still see ‘yes’ for all levels when I log in.

I’m a TRS if that makes any difference.

By: JD

JD — Thu, 28 Jan 2010 21:21:04 +0000

mmmmmmm ………

I hope that eBay is not about to drive a phone between TRS and Above Standard Sellers at the lower powerseller (silver/bronze) levels.

eBay should certainly be treating sellers equably at the support level.

After all we may well dip in and out of TRS several times a year.

By: whirly

whirly — Thu, 28 Jan 2010 20:28:24 +0000

Far to techincal for me Chris. You enjoy yourself.

By: Chris Dawson

Chris Dawson — Thu, 28 Jan 2010 20:06:52 +0000

I just Skype my account manager, much easier than phoning as they might be on the phone but they can’t avoid a Skype message

By: whirly

whirly — Thu, 28 Jan 2010 20:00:33 +0000

Mine shows phone support for gold,plat,tit.

TBH I couldnt give a monkeys, I cant ever remember ringing the number, I email my AM and always get a sensible reply within 24hrs.

By: David Brackin

David Brackin — Thu, 28 Jan 2010 19:59:54 +0000

On Platinum it shows as for your Gold image, with blanks in Silver and Bronze.

It also says “In addition to PowerSeller Phone Support, Platinum PowerSellers can now avail of our Personal Account Management Service so that we can offer your business one point of contact for all your eBay needs.”