Comments on: PayPal reserves, holds : policy changes explained http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html eBay & ecommerce made easy Mon, 13 Feb 2012 01:13:03 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Microsciences http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55255 Microsciences Sun, 10 Jan 2010 05:38:34 +0000 http://tamebay.com/?p=10378#comment-55255 I generally buy and sell used sport car parts and used lab equipment. This is high risk? I've never had a complaint or a negative rating yet sale just made for $28.00 is being held. The customer paid the shipping but I have to fund it until its released. I found an alternative, I think in Paymate and will definitely check out google auctions. I still haven't figured out what gives Paypal the right to inject themselves into a transaction as a possible arbitor without taking any responsibility for the outcome. If you had a problem with goods you bought at Macy's, could you go to their bank and ask for your money back? I don't think that one works very well. Unfortunately, there are so many users that its impossible to get a significant number together to boycott Paypal until they rescinded the policy. And, as far as I can tell from the policy agreement, Paypal can put the money they hold in an interest bearing account, take the additional revenue and give you nothing of what they've earned by using your money. How is this a good thing for the seller? I generally buy and sell used sport car parts and used lab equipment. This is high risk? I’ve never had a complaint or a negative rating yet sale just made for $28.00 is being held. The customer paid the shipping but I have to fund it until its released. I found an alternative, I think in Paymate and will definitely check out google auctions. I still haven’t figured out what gives Paypal the right to inject themselves into a transaction as a possible arbitor without taking any responsibility for the outcome.
If you had a problem with goods you bought at Macy’s, could you go to their bank and ask for your money back?
I don’t think that one works very well. Unfortunately, there are so many users that its impossible to get a significant number together to boycott Paypal until they rescinded the policy.
And, as far as I can tell from the policy agreement, Paypal can put the money they hold in an interest bearing account, take the additional revenue and give you nothing of what they’ve earned by using your money. How is this a good thing for the seller?

]]> By: Sue Bailey http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55203 Sue Bailey Wed, 06 Jan 2010 16:01:48 +0000 http://tamebay.com/?p=10378#comment-55203 Yay for Bryn's account manager :mrgreen: Yay for Bryn’s account manager :mrgreen:

]]> By: Bryn http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55202 Bryn Wed, 06 Jan 2010 15:59:27 +0000 http://tamebay.com/?p=10378#comment-55202 Paypal removed the hold after I emailed our account manager Cheers Bryn Paypal removed the hold after I emailed our account manager

Cheers Bryn

]]> By: Cast your votes Google Inc. stock opprotunity http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55175 Cast your votes Google Inc. stock opprotunity Tue, 05 Jan 2010 18:59:23 +0000 http://tamebay.com/?p=10378#comment-55175 1 vote for google auctions 1 vote for google auctions

]]> By: MEG WHITMAN I LOVE PAYPAL HOLD AND ACCOUNT FREEZE "it's in your favor" http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55173 MEG WHITMAN I LOVE PAYPAL HOLD AND ACCOUNT FREEZE "it's in your favor" Tue, 05 Jan 2010 17:27:44 +0000 http://tamebay.com/?p=10378#comment-55173 It may all end like Enron with this much heat. However the originator needs to be included with the downfall of the company. Can't let the original employees walk away from problems. WE HIRED THIS COMPANY TO DELIVER THEY ARE OUR EMPLOYEES we paid them to get the job done but they failed. Utterly It may all end like Enron with this much heat. However the originator needs to be included with the downfall of the company. Can’t let the original employees walk away from problems. WE HIRED THIS COMPANY TO DELIVER THEY ARE OUR EMPLOYEES we paid them to get the job done but they failed. Utterly

]]> By: MEG WHITMAN I LOVE PAYPAL HOLD AND ACCOUNT FREEZE "it's in your favor" http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55171 MEG WHITMAN I LOVE PAYPAL HOLD AND ACCOUNT FREEZE "it's in your favor" Tue, 05 Jan 2010 17:22:39 +0000 http://tamebay.com/?p=10378#comment-55171 Yes and left us with a bunch of crap. It was so bad you'd wonder why she left. Now for Governor? She'd mess up California more than she messed up paypal/ebay. She has no control in the end which she lacks heavily. Instead of finishing what she has started she ran off. Now many are effected with her mess. Yes and left us with a bunch of crap. It was so bad you’d wonder why she left. Now for Governor? She’d mess up California more than she messed up paypal/ebay. She has no control in the end which she lacks heavily. Instead of finishing what she has started she ran off. Now many are effected with her mess.

]]> By: Chris Dawson http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55164 Chris Dawson Tue, 05 Jan 2010 09:41:24 +0000 http://tamebay.com/?p=10378#comment-55164 It may have escaped your attention but Meg Whitman left eBay over a year ago :grin: It may have escaped your attention but Meg Whitman left eBay over a year ago :grin:

]]> By: MEG WHITMAN I LOVE PAYPAL HOLD AND ACCOUNT FREEZE "it's in your favor" http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55162 MEG WHITMAN I LOVE PAYPAL HOLD AND ACCOUNT FREEZE "it's in your favor" Tue, 05 Jan 2010 09:17:36 +0000 http://tamebay.com/?p=10378#comment-55162 Hey I love the new Freeze. Buyers pay, I reply to them, tell them honestly the funds are on hold and I cannot ship the item. YOU DO HAVE AN ALTERNATIVE PAYMENT OPTION: Refund your customer the money and ask them if they can send a check for 10% less of the original sale of the item and discount your customer rather than paying ebay/paypal fees. Of course ebay will need to refund the insertion fees, etc since the transaction wasn't successful and the funds were not collected. So far it works for me. Right now I get more sales through craigslist by matching the auction title for the item with the craigslist title when posting. The customer will look up and most likely paste the title of the auction ad only to google your craigslist ad. Funniest thing is when they discover your username is the same but the price is 10% less through craigslist, guess where that sale will be directed from? Craigslist. Craigslist has done a perfect form of top search results so just match your auction ad title with your craigslist ad and I will guarantee your sale will be through craigslist and you can call your customer to arrange a payment method like "Google Checkout" "Bank Of America POS", and "Verisign" etc. So your next step is to setup google cart and re-direct the customers using eBay as a advertising front linked with images from your website etc. THINK PEOPLE!!!! Just let paypal crumble on their own but use ebays advertising strengths to grow your business. Ebay was a bad idea in the first place. A shame to see how valuable items such as comic books were once worth a shit load of money. Re-Create the market and sell your item for what its worth not based on ebays "market value". It's about your companies customer service not who's the cheapest here. You know!!!!! Hey I love the new Freeze. Buyers pay, I reply to them, tell them honestly the funds are on hold and I cannot ship the item. YOU DO HAVE AN ALTERNATIVE PAYMENT OPTION: Refund your customer the money and ask them if they can send a check for 10% less of the original sale of the item and discount your customer rather than paying ebay/paypal fees. Of course ebay will need to refund the insertion fees, etc since the transaction wasn’t successful and the funds were not collected. So far it works for me. Right now I get more sales through craigslist by matching the auction title for the item with the craigslist title when posting. The customer will look up and most likely paste the title of the auction ad only to google your craigslist ad. Funniest thing is when they discover your username is the same but the price is 10% less through craigslist, guess where that sale will be directed from? Craigslist. Craigslist has done a perfect form of top search results so just match your auction ad title with your craigslist ad and I will guarantee your sale will be through craigslist and you can call your customer to arrange a payment method like “Google Checkout” “Bank Of America POS”, and “Verisign” etc. So your next step is to setup google cart and re-direct the customers using eBay as a advertising front linked with images from your website etc. THINK PEOPLE!!!! Just let paypal crumble on their own but use ebays advertising strengths to grow your business. Ebay was a bad idea in the first place. A shame to see how valuable items such as comic books were once worth a shit load of money. Re-Create the market and sell your item for what its worth not based on ebays “market value”. It’s about your companies customer service not who’s the cheapest here. You know!!!!!

]]> By: MEG WHITMAN I LOVE PAYPAL HOLD AND ACCOUNT FREEZE "it's in your favor" http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55161 MEG WHITMAN I LOVE PAYPAL HOLD AND ACCOUNT FREEZE "it's in your favor" Tue, 05 Jan 2010 09:10:17 +0000 http://tamebay.com/?p=10378#comment-55161 Hey I love the new Freeze. Buyers pay, I reply to them, tell them honestly the funds are on hold and I cannot ship the item. YOU DO HAVE AN ALTERNATIVE PAYMENT OPTION: Refund your customer the money and ask them if they can send a check for 10% less of the original sale of the item and discount your customer rather than paying ebay/paypal fees. Of course ebay will need to refund the insertion fees, etc since the transaction wasn't successful and the funds were not collected. So far it works for me. Next step is to setup google cart and re-direct the customers using eBay as a advertising front linked with images from your website etc. THINK PEOPLE!!!! Just let paypal crumble on their own but use ebays advertising strengths to grow your business. Ebay was a bad idea in the first place. A shame to see how valuable items such as comic books were once worth a shit load of money. Re-Create the market and sell your item for what its worth not based on ebays "market value". It's about your companies customer service not who's the cheapest here. You know!!!!! Hey I love the new Freeze. Buyers pay, I reply to them, tell them honestly the funds are on hold and I cannot ship the item. YOU DO HAVE AN ALTERNATIVE PAYMENT OPTION: Refund your customer the money and ask them if they can send a check for 10% less of the original sale of the item and discount your customer rather than paying ebay/paypal fees. Of course ebay will need to refund the insertion fees, etc since the transaction wasn’t successful and the funds were not collected. So far it works for me. Next step is to setup google cart and re-direct the customers using eBay as a advertising front linked with images from your website etc. THINK PEOPLE!!!! Just let paypal crumble on their own but use ebays advertising strengths to grow your business. Ebay was a bad idea in the first place. A shame to see how valuable items such as comic books were once worth a shit load of money. Re-Create the market and sell your item for what its worth not based on ebays “market value”. It’s about your companies customer service not who’s the cheapest here. You know!!!!!

]]> By: Bryn http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55038 Bryn Thu, 31 Dec 2009 13:22:57 +0000 http://tamebay.com/?p=10378#comment-55038 I have got on to our account manager to see if there is a "manual overide".... Will let you know what he says As an exgtra irritation we use the Paypal csv files to import into our database for our daily sales and as an extra column has now been added to the sheet then it has scewed it all up.... All for £7.13 Bryn I have got on to our account manager to see if there is a “manual overide”…. Will let you know what he says

As an exgtra irritation we use the Paypal csv files to import into our database for our daily sales and as an extra column has now been added to the sheet then it has scewed it all up….

All for £7.13

Bryn

]]> By: Sue Bailey http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55037 Sue Bailey Thu, 31 Dec 2009 12:54:34 +0000 http://tamebay.com/?p=10378#comment-55037 Less odd than stupid, I'd say. :roll: You'd really have thought it was worth them filtering for existing sellers with this one. Less odd than stupid, I’d say. :roll: You’d really have thought it was worth them filtering for existing sellers with this one.

]]> By: Bigpoppa http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55034 Bigpoppa Thu, 31 Dec 2009 10:46:08 +0000 http://tamebay.com/?p=10378#comment-55034 We had the same problem...odd We had the same problem…odd

]]> By: Bryn http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-55024 Bryn Wed, 30 Dec 2009 21:36:26 +0000 http://tamebay.com/?p=10378#comment-55024 We sttarted using a dormant account today and having had a couple of sales I just noticed that paypal are holding the whole balance (new ebay account only) for 21 days until they are satisfied my customers receive their goods. The 41,000+ UK and 7000+ Oz happy customers on the linked id's are obviusly not enough evidence... Bryn We sttarted using a dormant account today and having had a couple of sales I just noticed that paypal are holding the whole balance (new ebay account only) for 21 days until they are satisfied my customers receive their goods.

The 41,000+ UK and 7000+ Oz happy customers on the linked id’s are obviusly not enough evidence…

Bryn

]]> By: Sue Bailey http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54991 Sue Bailey Wed, 30 Dec 2009 13:08:18 +0000 http://tamebay.com/?p=10378#comment-54991 OTOH this is the kind of letter that's appearing in small local papers: http://www.paysonroundup.com/news/2009/dec/29/unhappy_ebay_and_paypal_policies/ AT THE VERY LEAST PayPal need to do some serious work communicating on this one. Hiding it in the UA is unacceptable; they need to stick their heads above the parapet and make sure everyone knows that this might happen. OR drop the policy of course. OTOH this is the kind of letter that’s appearing in small local papers:
http://www.paysonroundup.com/news/2009/dec/29/unhappy_ebay_and_paypal_policies/

AT THE VERY LEAST PayPal need to do some serious work communicating on this one. Hiding it in the UA is unacceptable; they need to stick their heads above the parapet and make sure everyone knows that this might happen. OR drop the policy of course.

]]> By: Sue Bailey http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54989 Sue Bailey Wed, 30 Dec 2009 12:39:46 +0000 http://tamebay.com/?p=10378#comment-54989 And if you think you have it bad, http://forums.ebay.co.uk/thread.jspa?threadID=1100281988&tstart=0&mod=1262174886103 there's someone on the PowerSeller board who says their reserve is 90% for 30 days. :shock: And if you think you have it bad,
http://forums.ebay.co.uk/thread.jspa?threadID=1100281988&tstart=0&mod=1262174886103
there’s someone on the PowerSeller board who says their reserve is 90% for 30 days. :shock:

]]> By: In The Know http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54960 In The Know Tue, 29 Dec 2009 02:31:04 +0000 http://tamebay.com/?p=10378#comment-54960 Don't be taken by White Elephant's victim story. Dave Hooper "CEO" is known for starting up businesses and ending up in the hole owing supplies and investors. Hooper sells air - the guy is a walking scam. Don’t be taken by White Elephant’s victim story. Dave Hooper “CEO” is known for starting up businesses and ending up in the hole owing supplies and investors. Hooper sells air – the guy is a walking scam.

]]> By: EventHorizon1984 http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54856 EventHorizon1984 Wed, 23 Dec 2009 19:32:42 +0000 http://tamebay.com/?p=10378#comment-54856 > shanx says: > It’s crazy. PayPal are holding these funds to earn an absurd amount of interest….millions of PayPal users….do the maths! Sometime ago we did an estimate of the funds being held, based on public statements from PayPal/eBay. The numbers are PER QUARTER. "Using numbers from eBay's SEC (U.S. Securities and Exchange Commission) filing, 23 October 2008 10-Q Quarterly Report Form 10-Q, the following is the worse case (for sellers or best case for eBay/PayPay) calculation of "1%" per quarter. * Active eBay users affected: 830,000 * Active registered PayPal accounts affected: 548,000 * Net total payment volume, HELD: $115,690,000" Some Wall Street type doing similar calculations claimed the interest PayPal could be making to be insignificant. > Lino says: > Paypal told me (could be right, could be wrong) that in the States, sellers do earn interest off the money that Paypal holds. As we understand it, regular PayPal accounts draw no interest. If you have a PayPal business account your funds draw a whooping 0.07% APY. With PayPal pocketing the difference between what they get and what they give you. Should there be a PayPal IPO, grab it. With your funds being held, at least you'll get it back. // "7 day average yield as of 12/16/2009. Yield varies over time. Money market funds are neither insured nor guaranteed by the FDIC or any other government agency. Although the Fund seeks to preserve the value of your investment at $1.00 USD per share, it is possible to lose money by investing in the Fund." PayPal Money Market Fund Overview > shanx says:
> It’s crazy. PayPal are holding these funds to earn an absurd amount of interest….millions of PayPal users….do the maths!

Sometime ago we did an estimate of the funds being held, based on public statements from PayPal/eBay. The numbers are PER QUARTER.

“Using numbers from eBay’s SEC (U.S. Securities and Exchange Commission) filing, 23 October 2008 10-Q Quarterly Report Form 10-Q, the following is the worse case (for sellers or best case for eBay/PayPay) calculation of “1%” per quarter.

* Active eBay users affected: 830,000
* Active registered PayPal accounts affected: 548,000
* Net total payment volume, HELD: $115,690,000″

Some Wall Street type doing similar calculations claimed the interest PayPal could be making to be insignificant.

> Lino says:
> Paypal told me (could be right, could be wrong) that in the States, sellers do earn interest off the money that Paypal holds.

As we understand it, regular PayPal accounts draw no interest.

If you have a PayPal business account your funds draw a whooping 0.07% APY. With PayPal pocketing the difference between what they get and what they give you.

Should there be a PayPal IPO, grab it. With your funds being held, at least you’ll get it back.

//

“7 day average yield as of 12/16/2009. Yield varies over time. Money market funds are neither insured nor guaranteed by the FDIC or any other government agency. Although the Fund seeks to preserve the value of your investment at $1.00 USD per share, it is possible to lose money by investing in the Fund.”
PayPal Money Market Fund Overview

]]> By: Lino http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54824 Lino Tue, 22 Dec 2009 16:00:33 +0000 http://tamebay.com/?p=10378#comment-54824 Paypal told me (could be right, could be wrong) that in the States, sellers do earn interest off the money that Paypal holds. Paypal told me (could be right, could be wrong) that in the States, sellers do earn interest off the money that Paypal holds.

]]> By: Richard http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54822 Richard Tue, 22 Dec 2009 15:14:10 +0000 http://tamebay.com/?p=10378#comment-54822 I may be wrong but as I understood it PayPal are not allowed to use this money to gain interest on as it's ringfenced. I may be wrong but as I understood it PayPal are not allowed to use this money to gain interest on as it’s ringfenced.

]]> By: shanx http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54821 shanx Tue, 22 Dec 2009 14:57:59 +0000 http://tamebay.com/?p=10378#comment-54821 It's crazy. PayPal are holding these funds to earn an absurd amount of interest....millions of PayPal users....do the maths! It’s crazy. PayPal are holding these funds to earn an absurd amount of interest….millions of PayPal users….do the maths!

]]> By: Dee http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54812 Dee Tue, 22 Dec 2009 11:22:59 +0000 http://tamebay.com/?p=10378#comment-54812 They don't help fight crime just help paypal make more money! :evil: They don’t help fight crime just help paypal make more money! :evil:

]]> By: Lino http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54811 Lino Tue, 22 Dec 2009 10:32:53 +0000 http://tamebay.com/?p=10378#comment-54811 I'm not sure how holding our money helps fight crime. It doesn't even help Paypal, as we now do not accept Paypal for all non-eBay business, which incidently dwarfs the size of the eBay business. I’m not sure how holding our money helps fight crime. It doesn’t even help Paypal, as we now do not accept Paypal for all non-eBay business, which incidently dwarfs the size of the eBay business.

]]> By: Bigpoppa http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54808 Bigpoppa Mon, 21 Dec 2009 17:41:06 +0000 http://tamebay.com/?p=10378#comment-54808 To me it seems that they apply these reserves, fairly randomly, so that if/when they are asked to show how they are fighting "crime" on eBay/Paypal they can use this process to show that they are doing "something". To me it seems that they apply these reserves, fairly randomly, so that if/when they are asked to show how they are fighting “crime” on eBay/Paypal they can use this process to show that they are doing “something”.

]]> By: Lino http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54806 Lino Mon, 21 Dec 2009 15:11:54 +0000 http://tamebay.com/?p=10378#comment-54806 Possibly, I know accounts are initially limited so that only a certain number of "branded" goods can be listed, although this limit is very easily removed. But if this is the case, why don't Paypal say so? It still seems like these Reserves are only affecting a very small number of sellers, and I don't think we do anything suspicious or different to warrant having one in place. Possibly, I know accounts are initially limited so that only a certain number of “branded” goods can be listed, although this limit is very easily removed.

But if this is the case, why don’t Paypal say so?

It still seems like these Reserves are only affecting a very small number of sellers, and I don’t think we do anything suspicious or different to warrant having one in place.

]]> By: Sue Bailey http://tamebay.com/2009/12/paypal-reserves-holds-policy-changes-explained.html#comment-54805 Sue Bailey Mon, 21 Dec 2009 14:53:14 +0000 http://tamebay.com/?p=10378#comment-54805 As I've said before Richard, I'm utterly mystified about what their issue is with you. Maybe they know I have nefarious designs on a Dalek USB hub, who knows? (I wonder, I just wonder, if it's branding? Could it be frequently-faked stuff like Disney? Just a thought...) As I’ve said before Richard, I’m utterly mystified about what their issue is with you. Maybe they know I have nefarious designs on a Dalek USB hub, who knows?

(I wonder, I just wonder, if it’s branding? Could it be frequently-faked stuff like Disney? Just a thought…)

]]>