eBay attract 180m new buyers in 6 new countries
November 18, 2009
It’s been four years since eBay opened up a new country site in Europe, but they’re just about to add six new territories aiming to specifically attract new buyers. Currently in Beta, eBay International Markets will fully launch on February 3rd… Read more
RM strikes may lead to seller penalties after all
November 18, 2009
eBay UK have announced that the suspension of the dispatch time DSR star is to end on 23rd November. Dispatch time was removed on 22nd October as one of the four criteria on which buyers can rate sellers, due to industrial action by the postal… Read more
eBay auto emails rolled back until next year
November 18, 2009
This morning eBay have rolled back the new auto-emails for Order Confirmation, Order Update (dispatch) and 48 hour Payment Reminders. We expect an announcement board post later today confirming the roll back for several European countries. I have… Read more
Every listing helps : Tesco comes to eBay
November 18, 2009
Tesco has become the latest high street name to open an outlet store on eBay UK. They’ve yet to list any products, but from the shop design it looks like they’ll be hitting the electronics market first; suggests they’ll mostly be selling… Read more
Why you need to update your SMP auto emails
November 17, 2009
There have recently been several changes to the emails that eBay send buyers so it’s time for Selling Manager Pro (SMP) subscribers to review their automation preferences. Many of the emails which SMP can automatically send on your behalf are now… Read more
Glyding into easier media sales
November 17, 2009
A new media marketplace site launches in the US today which aims to reach those sellers put off by the complexity of selling on eBay or Amazon. Sellers on Glyde.com can list books, CDs, DVDs and video games in just a few seconds by matching their… Read more
eBay UK showing duplicate BINs in search results
November 16, 2009
We’ve been asked recently by a number of people whether eBay UK have abandoned their duplicate listings policy, which says that a seller may have no more than 15 identical listings live at any one time, and that only one of these can be fixed price…. Read more
New unpaid item process blocks payments after strike
November 16, 2009
I don’t get many unpaid items so I’ve only just noticed the new icons in My eBay regarding payments and feedback in My eBay. There’s a new symbol – an equals sign and hovering your mouse over the symbol reveals the buyer is blocked from either… Read more
PowerSeller suspended for low DSR feedback attack
November 16, 2009
A Silver PowerSeller who purchased from their competitor in order to attack their feedback with low DSRs has had their account suspended by eBay. The PowerSeller traded in the Clothes, Shoes and Accessories category and their account has been… Read more
Stamps.com free processing for USPS shipping
November 15, 2009
One for our US readers: Stamps.com are now offering free processing to eBay sellers using their service to ship via USPS. eBay sellers can automatically import all their eBay Store’s orders data into Stamps.com, print USPS shipping labels and post… Read more
eBay Messages : it’s bad to talk
November 14, 2009
I’ve been having a conversation with a chum recently via eBay Messages. We’ve sent a couple of emails each over the last fortnight or so, and last night I tried to respond to his most recent message. This is what I got back from… Read more
Glut of banned Xbox 360 for sale on eBay
November 13, 2009
What do you do when Microsoft have banned your modded Xbox 360 from Xbox Live? Flog it on eBay appears to be the answer judging by the number of listings on the site. If you’re in the market for a cheap Xbox and have no intention of playing… Read more
Best Match Secrets Part 3: 5 Top Tips for Best Match
November 13, 2009
This is the third of a series of three articles looking at how eBay recalls products when a buyer searches eBay, the order those products are presented to buyers, and tips for getting your items to the top of Best Match. The first parts to this… Read more
Online trade isn’t what’s killing the high street
November 12, 2009
eBay’s Autumn Online Business Index quashes the rumour that online sellers are single handedly responsible for decimating the high street. Almost half of online businesses also have a bricks and mortar presence and 4 out of 5 bricks and mortar firms… Read more
Dan Wilson: eBay is a Sphinx
November 12, 2009
After a long summer of revisions the latest revision of Dan Wilson’s book, Make Serious Money on eBay UK, 2010 Edition, is in the shops and available on Amazon. Dan, formerly Community Manager for eBay UK, has a wealth of knowledge and experience… Read more
Free auction listings for private sellers this Sunday
November 12, 2009
On Sunday 15th November, private sellers will pay no insertion fees for auction listings on eBay UK and eBay Ireland, irrespective of starting price. Auction-with-BIN is included, BIN proper is not. Other fees apply, read the small print before you… Read more
Best Match Secrets Part 2: How products are sorted
November 12, 2009
This is the second of a series of three articles looking at how eBay recalls products when a buyer searches eBay, the order those products are presented to buyers, and tips for getting your items to the top of Best Match. Other parts to this… Read more
eBay take buyer complaints process away from PayPal
November 11, 2009
The new eBay Resolution Process is rolling out this week. Sellers will start to see any buyer claims for items not received or significantly not as described in the eBay Resolution Center, rather than on PayPal…. Read more
Best Match Secrets Part 1: Getting found
November 11, 2009
This is the first of a series of three articles looking at how eBay recalls products when a buyer searches eBay, the order those products are presented to buyers, and tips for getting your items to the top of Best Match. Other parts to this… Read more
The Campaign for Consumer Choice
November 10, 2009
Earlier this year a petition signed by over three quarters of a million Europeans was presentated to the EU Parliament. The petition called for amendments to EU competition law to stop brands from restricting the sale of their products on the… Read more
Amazon.com “PayPhrase” shortcut for paying
November 10, 2009
Amazon.com are trying to make it easier for buyers to pay using Amazon payments. Now you can simply use a two word “PayPhrase” and PIN number to pay and Amazon will use your stored credit card information and shipping address to process the… Read more
GTC Dispatch and Returns Policy tool
November 10, 2009
eBay have released a to enable them to identify listings that don’t have either a Dispatch Time or a Returns Policy specified. Officially you and the only items on eBay today that don’t comply are likely to be Good Til Canceled listings. The… Read more
Why aren’t eBay named as a Google Marketplace Partner?
November 10, 2009
Google have announced the full launch of the Google Product Search Marketplace Partner program with the initial partner marketplaces being eBid, eCrater, and Etsy. This replaces the need for individual merchants to upload their own marketplace… Read more
Last minute tips for maximising Christmas sales
November 10, 2009
If you’re after some last minute tips to tweak your Christmas sales you’ve got a choice of two webinars today both of which start at 7pm UK time. One covers the hottest selling items this year and the other strategies to increase your sales. Matt… Read more
eBay.com remove shop modules from search results
November 9, 2009
eBay shop owners in the US are up in arms about what’s perceived as lower visibility for eBay.com stores. eBay are due to remove two Stores promotions from the search results page today – removing the “Get More Results module” at the bottom of… Read more
Recent Forum Threads
- Best Multi Channel Email Answering Software
- Distance Selling Regulations (again)
- Safebuy - Be careful if you've cancelled
- AMAZON / JERSEY tried and failed
- please help buyer refusing to pay and wants to cancel.
- eBay email notifications
- Half term sales way down
- Promote your items on other pages (and vice versa) feature
- Multi Channel Sales & Stock Control Software (Order Manageme
- Idea Home show Tickets
From Twitter
- eBay predicts 1 in four of us will by off TV by 2014. My brother already shops on eBay on his interactive TV http://t.co/jxq5YVlP 9 hrs ago
- RT @customlogoshop: Got a business but wanting to look more professional? For just £50 you can re-brand your company! -... 10 hrs ago
- @ebay_uk @eBayFashion_UK I like the new swatch matching too, although some have said colours on a screen differ to real life so a challenge in reply to ebay_uk 11 hrs ago
- @ebay_uk Augmented Reality combined with Image Recognition, but probably hardest to achieve will probably have most impact for sales in reply to ebay_uk 11 hrs ago
- RT @john_w_hayes: You can now judge my book by its cover, but still cannot read it until June 11 - #becomingtheexpert | http://t.co/s73xseMa 2 days ago
- More updates...
