Comments on: Royal Mail Special Delivery unaffected by strikes

By: Debs

Debs — Sat, 31 Oct 2009 14:24:19 +0000

I thinking the timing of sending items special delivery during strike action days is crucial, though.

All my ’specials’ were getting there next day IF I posted them before 3pm as opposed to the usual 5.20pm in my area, so I think the earlier you post them the better.

By: VP

VP — Fri, 30 Oct 2009 21:45:51 +0000

Andy – Royal Mail’s PDA tracking system is undergoing a major overhaul this weekend. It started at 2pm today and is due to finish at 8am on Monday.
I’ve been told (but haven’t checked) that the online tracking won’t be available between those times for items delivered today and tomorrow.
From Monday morning you should be able to see when your items were delivered.

It is pure coincidence this is happening at the same time as the strikes – it’s been planned for a while. I’m surprised there’s nothing about it on the website. Hope I’m not divulging ‘commercially sensitive’ information!

By: Bunchy

Bunchy — Fri, 30 Oct 2009 14:23:33 +0000

According to postie who brings the Special Deliveries in my area, they are only supposed to carry 40 at a time (in a van). He was complaining last week that he had 60 to deliver before 1pm. I suppose if delivery offices are working to rule then the first 40 are the lucky ones and the rest are left until “tomorrow”.

By: Andy

Andy — Fri, 30 Oct 2009 13:58:07 +0000

The guarantee may be in place but all twenty we sent yesterday aren’t even showing up on the system. And none have been delivered.

And having just rung Royal Mail business was told the guarantee is never in place on strike days. I must have imagined reading this then?

ftp://ftp.royalmail.com/Downloads/public/ctf/rm/IA/small_medium_business_industrial_action_FAQs_291009.pdf

Those were the last ever urgent packages we sent with Royal Mail. God knows where they are but there won’t be any more.