Comments on: PayPal and eBay telephone support numbers

By: jonathan

jonathan — Wed, 08 Jul 2009 07:41:52 +0000

http://www.saynoto0870.com/

saves me a fortune every year

By: EventHorizon1984

EventHorizon1984 — Mon, 06 Jul 2009 18:49:37 +0000

Louise is a descendant of ELIZA (http://en.wikipedia.org/wiki/ELIZA). Born in 1964, and she has outlived her creator Joseph Weizenbaum.

“ELIZA worked by simple parsing and substitution of key words
into canned phrases.”

The article below provides a short explanation of a Louise-type program in a professional setting.

http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=385311
Using an automated knowledge agent for reference and customer service
Mary Moore, PhD, Head, Reference and Customer Service, Terry Ahmed, MLS, Reference Librarian, and Adam Glazer, MSLS, Reference Librarian
J Med Libr Assoc. 2004 April; 92(2): 271–273

“Why do you say your head hurts?”
ELIZA

By: Richard

Richard — Fri, 03 Jul 2009 20:43:05 +0000

There’s a clone of Louise on the PayPal site too who wears a blue top.

By: Chris Dawson

Chris Dawson — Fri, 03 Jul 2009 19:34:02 +0000

Nick, I thought I’d try my luck….

You:
Hi
Louise – eBay:
Good evening how can I help you?
You:
Yes, I’d like to ask you out for a date
Louise – eBay:
Now where were we?
You:
Get your coat
Louise – eBay:
Please could you ask your question more simply?
You:
Lets go for a drink
Louise – eBay:
Which of the following best matches your question?
I want to close my account
What are the rules on offensive materials?

Close my account????

By: Nick Talley

Nick Talley — Fri, 03 Jul 2009 18:34:42 +0000

Louise – eBay:
Hi! I’m Louise and I’m here to answer your questions about eBay.
Can I have your User ID?
You:
will you go out with me?
Louise – eBay:
Well, to tell you the truth, I’m always here online to answer people’s questions.
You:
I love you
Louise – eBay:
That is so sweet of you to say!
You:
do you like Stella or Guinness?
Louise – eBay:
Which of the following best matches your question?

By: Nick Talley

Nick Talley — Fri, 03 Jul 2009 18:32:43 +0000

I have already asked Louise out for a date, she seemed quite keen and I love brunettes. I fear that her conversation may be a bit boring though. PayPal this and eBay that…

By: Lynne

Lynne — Fri, 03 Jul 2009 13:03:10 +0000

If you don’t have this bookmarked, do check it out, it is very useful for tracking down geographical numbers instead of premium rate.

http://www.saynoto0870.com/

and don’t forget that 0845 and 0870 numbers are now counted into your rate plan with BT if you have an all inclusive plan, but NOT with other suppliers yet.

By: keithF

keithF — Fri, 03 Jul 2009 10:29:32 +0000

If you don’t already have an eBay telephone number you can find one from the contact us link on the home page of eBay.com.
It’s an 866 number, which is toll free. I’ve free calls to the United States on my phone line so I wouldn’t have to pay for the phone call.
Would also be useful for out of UK hours support.

By: vzaar Jamie

vzaar Jamie — Fri, 03 Jul 2009 09:51:53 +0000

Has anyone actually ever found any of these virtual agents of any use? I’ve tried/tested them on eBay, PayPal, Ikea, Amazon and to a tee they have all been useless.

Inevitably I normally end up searching Google for the answer and its normally out there.