Comments on: Payment security and what you need to know http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html eBay & ecommerce made easy Tue, 16 Mar 2010 17:28:53 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Lino http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48976 Lino Tue, 21 Jul 2009 09:37:18 +0000 http://www.tamebay.com/?p=7657#comment-48976 @ 10 Totally agree Steve. More and more eBay buyers are getting wise to the fact that they can claim their money back through Paypal time and time again and they will always win. We've even forwarded Paypal emails from customers who have admitted receiving the goods, and Paypal still finds in their favour. If it's not trackable, Paypal aren't interested. As a business, we just can't afford to send everything trackable, especially when eBay want us to charge nothing for shipping. @ 10 Totally agree Steve. More and more eBay buyers are getting wise to the fact that they can claim their money back through Paypal time and time again and they will always win. We’ve even forwarded Paypal emails from customers who have admitted receiving the goods, and Paypal still finds in their favour. If it’s not trackable, Paypal aren’t interested. As a business, we just can’t afford to send everything trackable, especially when eBay want us to charge nothing for shipping.

]]> By: Steve Antony Williams http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48965 Steve Antony Williams Mon, 20 Jul 2009 18:26:22 +0000 http://www.tamebay.com/?p=7657#comment-48965 We have responded to the majority of them actually Mr T, so please don't make assumptions. Steve We have responded to the majority of them actually Mr T, so please don’t make assumptions.

Steve

]]> By: Mr T http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48964 Mr T Mon, 20 Jul 2009 18:15:43 +0000 http://www.tamebay.com/?p=7657#comment-48964 Wow Steve, just had a look at your ebay shop, what the hell happened there? Jason's right you have some nerve to complain about scamming buyers. If something went wrong, you should at least respond to your customers and not be rude when you do! Wow Steve, just had a look at your ebay shop, what the hell happened there?
Jason’s right you have some nerve to complain about scamming buyers. If something went wrong, you should at least respond to your customers and not be rude when you do!

]]> By: Steve Antony Williams http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48945 Steve Antony Williams Sun, 19 Jul 2009 17:21:01 +0000 http://www.tamebay.com/?p=7657#comment-48945 Really Jason ? Everything we've done is within the law, and an awful lot of buyers have actually been refunded already, over 70% in fact, so don't make assumptions. Steve Really Jason ? Everything we’ve done is within the law, and an awful lot of buyers have actually been refunded already, over 70% in fact, so don’t make assumptions.

Steve

]]> By: Jason http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48943 Jason Sun, 19 Jul 2009 14:05:39 +0000 http://www.tamebay.com/?p=7657#comment-48943 "eBay has became a paradise for scamming buyers" LOL Guess most people are still honest. LOL LOL LOL NOT SELLERS! DRSTEVEW!! LOL “eBay has became a paradise for scamming buyers” LOL Guess most people are still honest. LOL LOL LOL
NOT SELLERS! DRSTEVEW!! LOL

]]> By: Steve Antony Williams http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48940 Steve Antony Williams Sun, 19 Jul 2009 12:35:21 +0000 http://www.tamebay.com/?p=7657#comment-48940 #8 eBay has became a paradise for scamming buyers. No negatives, little fear of getting caught, and they know eBay/Paypal ALWAYS take their side. It's no wonder eBay sales attract so many INR's. what amazes me is the fact sellers don't get even more INR's. Guess most people are still honest. steve #8 eBay has became a paradise for scamming buyers. No negatives, little fear of getting caught, and they know eBay/Paypal ALWAYS take their side. It’s no wonder eBay sales attract so many INR’s. what amazes me is the fact sellers don’t get even more INR’s. Guess most people are still honest.

steve

]]> By: Dom http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48934 Dom Sun, 19 Jul 2009 09:22:09 +0000 http://www.tamebay.com/?p=7657#comment-48934 Only one claim in a year on our website, Amazon has become worse than eBay now for INR and at least 75% of these had Chinese sounding surnames, so 'high risk' surnames, certain cities and halls of residences go recorded now. Only one claim in a year on our website, Amazon has become worse than eBay now for INR and at least 75% of these had Chinese sounding surnames, so ‘high risk’ surnames, certain cities and halls of residences go recorded now.

]]> By: Bigpoppa http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48932 Bigpoppa Sun, 19 Jul 2009 08:14:13 +0000 http://www.tamebay.com/?p=7657#comment-48932 #7 100% I think we have had 2 claims for INR via our websites ever, but eBay...well I think you can guess. #7 100% I think we have had 2 claims for INR via our websites ever, but eBay…well I think you can guess.

]]> By: Eddie (AuctionChex) http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48929 Eddie (AuctionChex) Sun, 19 Jul 2009 05:34:25 +0000 http://www.tamebay.com/?p=7657#comment-48929 One of the major problems (as I see it) is that for an eBay/Paypal transaction, its too easy for the buyer to make a claim and win! I am sure many of you out there, that run websites as well as sell on eBay find the number of 'claims' generated from website sales is way less (if any at all) than for eBay sales - yet you are the same seller, selling the exact same items and processing the sale in almost the same way ? One of the major problems (as I see it) is that for an eBay/Paypal transaction, its too easy for the buyer to make a claim and win!

I am sure many of you out there, that run websites as well as sell on eBay find the number of ‘claims’ generated from website sales is way less (if any at all) than for eBay sales – yet you are the same seller, selling the exact same items and processing the sale in almost the same way ?

]]> By: Jimbo http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48922 Jimbo Sat, 18 Jul 2009 19:40:22 +0000 http://www.tamebay.com/?p=7657#comment-48922 # Trevor how did you hammered? Was this on your "Hello Baby" site & which payment gateway was the target for the fraud? # Trevor how did you hammered? Was this on your “Hello Baby” site & which payment gateway was the target for the fraud?

]]> By: Steve Antony Williams http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48920 Steve Antony Williams Sat, 18 Jul 2009 19:00:59 +0000 http://www.tamebay.com/?p=7657#comment-48920 I have to agree with Bigpoppa, Retrowarez found it cheaper to accept some inevitable losses than send every single item trackable. Like he says those 72p's add up quickly. I know it sounds prejudiced but the only items we sent trackable were ones where the buyer lived in a known "high crime" or "rundown" area and the item was expensive. In the last year more Prince Naseem Hamed DVDs went "missing" than any other title .... Work that one out. Steve I have to agree with Bigpoppa, Retrowarez found it cheaper to accept some inevitable losses than send every single item trackable. Like he says those 72p’s add up quickly.

I know it sounds prejudiced but the only items we sent trackable were ones where the buyer lived in a known “high crime” or “rundown” area and the item was expensive. In the last year more Prince Naseem Hamed DVDs went “missing” than any other title …. Work that one out.

Steve

]]> By: Trevor Ginn http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48918 Trevor Ginn Sat, 18 Jul 2009 18:43:37 +0000 http://www.tamebay.com/?p=7657#comment-48918 Bigpoppa makes a fair point. My reasons for writing this article were really to enable merchants to understand the risk they are running and then make their own decisions. They may decide to that the increase in conversion is worth the risk, but at least the decision is an informed one. Bigpoppa makes a fair point. My reasons for writing this article were really to enable merchants to understand the risk they are running and then make their own decisions. They may decide to that the increase in conversion is worth the risk, but at least the decision is an informed one.

]]> By: Bigpoppa http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48917 Bigpoppa Sat, 18 Jul 2009 18:13:17 +0000 http://www.tamebay.com/?p=7657#comment-48917 I think it's also worth pointing out that there are many ways of losing money as a business. For example, I have heard many sellers say they only ship recorded to reduce INR claims. However, those 72p's (or whatever it is now) quickly add up. It would be cheaper to just accept the occasional lost item, however frustrating it may feel. Also, time is something that doesn't come cheap. Especially if you run your own company and find yourself doing everything. Make sure you focus on revenue generating actions and don't spend too much time manually checking each order/payment, as again this can end up costing you more than the odd dodgy payment. I think it’s also worth pointing out that there are many ways of losing money as a business.

For example, I have heard many sellers say they only ship recorded to reduce INR claims. However, those 72p’s (or whatever it is now) quickly add up. It would be cheaper to just accept the occasional lost item, however frustrating it may feel.

Also, time is something that doesn’t come cheap. Especially if you run your own company and find yourself doing everything. Make sure you focus on revenue generating actions and don’t spend too much time manually checking each order/payment, as again this can end up costing you more than the odd dodgy payment.

]]> By: whirly http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48916 whirly Sat, 18 Jul 2009 18:10:55 +0000 http://www.tamebay.com/?p=7657#comment-48916 Great article. Great article.

]]> By: ebuyerfb http://tamebay.com/2009/07/payment-security-and-what-you-need-to-know.html#comment-48915 ebuyerfb Sat, 18 Jul 2009 17:52:34 +0000 http://www.tamebay.com/?p=7657#comment-48915 <blockquote> Be especially wary if the delivery address is a hotel or guest house </blockquote> Very true. The one time I shipped to a motel room the $600 item was mysteriously missing from the package.

Be especially wary if the delivery address is a hotel or guest house

Very true. The one time I shipped to a motel room the $600 item was mysteriously missing from the package.

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