Comments on: Free P&P FVF discount promotion extended

By: John Pemberton

John Pemberton — Tue, 07 Jul 2009 18:18:23 +0000

#11 Sue,

An item I just listed – and fees associated:

Fixed Price: Euro 75 – free German domestic postage
Fee of EUR 1.956521 converted to £1.681651 at a rate of 0.85951 (as of 07-Jul-09).
Gallery Fee £1.681651

270422416535
Insertion Fee £0.336330

Item was listed from UK account to ebay.de

£1.68 – has to be the strangest cost, especially when the insertion fee is only £0.33.

Any comments from other sellers welcome

By: John Pemberton

John Pemberton — Tue, 07 Jul 2009 16:49:38 +0000

Hi Sue,
I am using a 3rd party tool to list in Germany and it came up on the screen as galley equiv to £1.66. It maybe the tool that is telling fibs – I will check my account page and dbl check.

BTW – I have not forgot about the website brief – am swamped at the moment, and want to give it the attention it deserves

By: Sue Bailey

Sue Bailey — Tue, 30 Jun 2009 13:12:13 +0000

JP, where did you get those prices from?
http://pages.ebay.de/help/sell/businessfees.html
says it should be free if you’re listing for less than 30 days (€2,25 if you list for 30 days and are not Germany/Austria/Switzerland registered)

By: John Pemberton

John Pemberton — Tue, 30 Jun 2009 11:51:44 +0000

Fixed price cost for ebay.de (€100 item):

eBay Fee Amount
GalleryFee £ 1.66 (€ 1,96)
InsertionFee £ 0.33 (€ 0,39)
ListingFee £ 1.99 (€ 2,35)

The gallery fee is a killer – how come its so much – anybody know?

By: Barry Mann

Barry Mann — Mon, 29 Jun 2009 23:41:51 +0000

I wish they would make their mind up with this, because winding postage down is easy but putting it up is more difficult.

I saw a seller doing 1p shipping on everything… made me fall about laughing.

By: Bunchy

Bunchy — Mon, 29 Jun 2009 15:02:14 +0000

@7 Sue, I received 2 emails for seperate id’s so I made darn sure I got my points accross!

By: Sue Bailey

Sue Bailey — Mon, 29 Jun 2009 09:52:58 +0000

Me too, Bunchy. I LOLed. And the box wasn’t big enough for everything I wanted to say, though I did manage to squeeze in “give us a shopping cart”

By: Bunchy

Bunchy — Mon, 29 Jun 2009 09:17:02 +0000

Rec’d email confirmation of this extension this morning along with an ebay survey asking to “Help us improve the way we tell you about changes”

By: Jimbo

Jimbo — Sat, 27 Jun 2009 12:53:43 +0000

I offer “Free Postage”. I added what I charged for postage + a dollop onto the price. It has had a positive effect on both profitability & customer satisfaction. Perhaps it’s a bit like green eggs & ham?

By: Richard

Richard — Sat, 27 Jun 2009 11:48:06 +0000

Andy, Improving your DSR’s adds to profitability how exactly, unless of course you had terrible figures to start with below the threshold that gets you demoted in searches? FWIW I’m 4.9 already across the board on 30 day and 12 months.

By: Andy

Andy — Sat, 27 Jun 2009 07:24:33 +0000

I have to say we’ve really benefited from this promotion – we offer free postage on our website and have been doing the same on ebay with amazing results.

Our 30 day DSR’s are:

Item as Described:
12 mnth 4.91, 30 day 4.95

Communication:
12 mnth 4.89, 30 day 4.93

Dispatch Time:
12 mnth 4.88 , 30 day 4.93

P&P:
12 mnth 4.78, 30 day 4.88

So it seems when you offer free postage buyers are less likely to mark you down in areas other than P&P because of the ‘feel good’ factor of free postage and we’ll continue running with it even if the discount ends.

I appreciate many cannot do so because of the low selling price of some items and we are in the same boat with many items we sell (our lowest priced item is 99p BIN) but where you can afford to absorb the price of postage I’d encourage others to do it.

By: Sue

Sue — Sat, 27 Jun 2009 00:45:56 +0000

You and me both, Richard.

By: Richard

Richard — Sat, 27 Jun 2009 00:06:01 +0000

Reading between the lines I think i can see where this is leading to just in time for Xmas.