Comments on: eBay to hold payments for tickets until delivered http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html eBay & ecommerce made easy Sun, 21 Mar 2010 10:12:18 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Jimbo http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48355 Jimbo Wed, 24 Jun 2009 17:51:45 +0000 http://www.tamebay.com/?p=7368#comment-48355 Talking of getmein, did anyone see this in Saturdays issue http://www.guardian.co.uk/money/2009/jun/20/get-me-in-internet-booking ? Talking of getmein, did anyone see this in Saturdays issue http://www.guardian.co.uk/money/2009/jun/20/get-me-in-internet-booking ?

]]> By: Pete http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48354 Pete Wed, 24 Jun 2009 17:39:22 +0000 http://www.tamebay.com/?p=7368#comment-48354 #19 I'm not sure but I think there is some eBay policy that restricts the sale of human heads...I could be wrong though #19 I’m not sure but I think there is some eBay policy that restricts the sale of human heads…I could be wrong though

]]> By: paul http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48252 paul Wed, 17 Jun 2009 07:30:48 +0000 http://www.tamebay.com/?p=7368#comment-48252 @7. I doubt that Ticketmaster would sell Getmein. they probably make more out of owning one of the biggest touting sites on the web than they do selling at face value plus booking fee on their main site. @7. I doubt that Ticketmaster would sell Getmein. they probably make more out of owning one of the biggest touting sites on the web than they do selling at face value plus booking fee on their main site.

]]> By: John Pemberton http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48221 John Pemberton Tue, 16 Jun 2009 11:00:30 +0000 http://www.tamebay.com/?p=7368#comment-48221 a good idea me thinks! a good idea me thinks!

]]> By: Marc http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48194 Marc Sun, 14 Jun 2009 18:04:02 +0000 http://www.tamebay.com/?p=7368#comment-48194 Whilst I believe ebay is great to sell and buy any kind of stuff I fear though that is not the best place for tickets. Having used ebay for years it has never occurred to me to buy a ticket through because of the singularities of a ticket vs any other type of goods. For such I prefer places like <a href="http://www.viagogo.co.uk" rel="nofollow"> Viagogo </a> or <a href="http://www.seatwave.com" rel="nofollow"> Seatwave </a> Whilst I believe ebay is great to sell and buy any kind of stuff I fear though that is not the best place for tickets. Having used ebay for years it has never occurred to me to buy a ticket through because of the singularities of a ticket vs any other type of goods. For such I prefer places like Viagogo or Seatwave

]]> By: ebuyerfb http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48175 ebuyerfb Sat, 13 Jun 2009 09:26:26 +0000 http://www.tamebay.com/?p=7368#comment-48175 But it is much more cost effective for PayPal to just hold onto that money for 45+ days. If it was legitimate, free interest. If it was a scam, free interest. But it is much more cost effective for PayPal to just hold onto that money for 45+ days. If it was legitimate, free interest. If it was a scam, free interest.

]]> By: Eddie (AuctionChex) http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48174 Eddie (AuctionChex) Sat, 13 Jun 2009 09:19:07 +0000 http://www.tamebay.com/?p=7368#comment-48174 Its not too difficult for eBay to introduce something like this : When creating a listing for event tickets - you <strong>have to input the date of the event</strong>, IF that date is greater than 45 days from the day you are attempting to create the listing on - eBay say NO Its not too difficult for eBay to introduce something like this :

When creating a listing for event tickets – you have to input the date of the event, IF that date is greater than 45 days from the day you are attempting to create the listing on – eBay say NO

]]> By: ebuyerfb http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48173 ebuyerfb Sat, 13 Jun 2009 04:12:02 +0000 http://www.tamebay.com/?p=7368#comment-48173 @ # 10 On .com you aren't allowed to sell anything you can't guarantee shipment of within the next 30 days. I'm sure that's only because it is required by law in the US but that is a good rule that should be universal especially when you have a PayPal limit of 45 days. @ # 10

On .com you aren’t allowed to sell anything you can’t guarantee shipment of within the next 30 days. I’m sure that’s only because it is required by law in the US but that is a good rule that should be universal especially when you have a PayPal limit of 45 days.

]]> By: Peter http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48172 Peter Sat, 13 Jun 2009 00:08:52 +0000 http://www.tamebay.com/?p=7368#comment-48172 Sue Issues do happen on the exchange sites like StubHub and the UK exchange sites but they have a backend infrastructure to make sure that buyers get the tickets if there is a problem with a seller. They go out and buy tickets to fulfil orders and then charge the seller. They also hold the funds back until after the event for small sellers and for large sellers they get paid upon delivery if the seller has a proven track record. The problems that arise on ebay are not with the small sellers selling a few tickets, instead it's with the large sellers who get too big and just start speculating on the site. The issues with M_t_Promotions and ticket_daddy should of been picked up a long time ago. The selling patterns changed considerably with these sellers or seller. The fact that the ebay id ticket daddy had been bought back in January should also of been picked up many months ago. As I have said if ebay had specific category managers for this section then all of this would of been picked up. I can't understand why ebay haven't employed anyone from the secondary ticket market to oversee this section as it is very different to any other section on ebay. Sue
Issues do happen on the exchange sites like StubHub and the UK exchange sites but they have a backend infrastructure to make sure that buyers get the tickets if there is a problem with a seller. They go out and buy tickets to fulfil orders and then charge the seller.
They also hold the funds back until after the event for small sellers and for large sellers they get paid upon delivery if the seller has a proven track record.

The problems that arise on ebay are not with the small sellers selling a few tickets, instead it’s with the large sellers who get too big and just start speculating on the site.
The issues with M_t_Promotions and ticket_daddy should of been picked up a long time ago.
The selling patterns changed considerably with these sellers or seller.
The fact that the ebay id ticket daddy had been bought back in January should also of been picked up many months ago.

As I have said if ebay had specific category managers for this section then all of this would of been picked up. I can’t understand why ebay haven’t employed anyone from the secondary ticket market to oversee this section as it is very different to any other section on ebay.

]]> By: Sue http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48171 Sue Fri, 12 Jun 2009 23:41:28 +0000 http://www.tamebay.com/?p=7368#comment-48171 Peter - just like to remind you that as per our comments policy, commenters are responsible for their own comments. But yes, I'd prefer that individually indentifying information was not posted on here, and if it is, it will be removed for your own protection. So as you're obviously a ticket seller - question for you. It's my impression that the issues that arise with ticket sales on eBay don't happen (or not to the same extent) on other sites like StubHub. Am I right, and if so, why is this? Peter – just like to remind you that as per our comments policy, commenters are responsible for their own comments. But yes, I’d prefer that individually indentifying information was not posted on here, and if it is, it will be removed for your own protection.

So as you’re obviously a ticket seller – question for you. It’s my impression that the issues that arise with ticket sales on eBay don’t happen (or not to the same extent) on other sites like StubHub. Am I right, and if so, why is this?

]]> By: Sue http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48170 Sue Fri, 12 Jun 2009 23:40:20 +0000 http://www.tamebay.com/?p=7368#comment-48170 @ebuyerfb - Tickets are very frequently sold in excess of 45 days before the event, when they are not yet in the possession of the seller. So PayPal's protection period has expired by the time the seller knows there is a problem. @ebuyerfb – Tickets are very frequently sold in excess of 45 days before the event, when they are not yet in the possession of the seller. So PayPal’s protection period has expired by the time the seller knows there is a problem.

]]> By: ebuyerfb http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48167 ebuyerfb Fri, 12 Jun 2009 20:02:51 +0000 http://www.tamebay.com/?p=7368#comment-48167 I don't get it. eBay already has 100% buyer protections through PayPal in place. All seller holds do is protect PayPal from these sellers. And it sounds like if they were aware of this for months before taking any action so it is their own fault for allowing it to happen. This really isn't much different than how it is already. PayPal can take "their" money back within 45 days so you basically just have a short term loan of their money until they finally decide it's yours. I don’t get it. eBay already has 100% buyer protections through PayPal in place. All seller holds do is protect PayPal from these sellers. And it sounds like if they were aware of this for months before taking any action so it is their own fault for allowing it to happen.

This really isn’t much different than how it is already. PayPal can take “their” money back within 45 days so you basically just have a short term loan of their money until they finally decide it’s yours.

]]> By: board_surfer http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48166 board_surfer Fri, 12 Jun 2009 18:53:37 +0000 http://www.tamebay.com/?p=7368#comment-48166 Ebay already owns one of the biggest ticket sites, Stubhub. perhaps they should have borrowed a few bodies to sort this mess out months ago. Still it gave good ole Rich another radio appearance, man is on more often than Terry Wogan!! Ebay already owns one of the biggest ticket sites, Stubhub.

perhaps they should have borrowed a few bodies to sort this mess out months ago.

Still it gave good ole Rich another radio appearance, man is on more often than Terry Wogan!!

]]> By: Peter http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48165 Peter Fri, 12 Jun 2009 18:05:49 +0000 http://www.tamebay.com/?p=7368#comment-48165 Unfortunately all this mess is created by one person, I can't say who it is here as he'd sue tamebay, but everyone knows who is behind the 3 ebay id's. ebay were made well aware of the situation many many months ago but took no action. I think if ebay had specific account managers for the ticket section then they would of known much sooner that this fraud was taking place. I don't think this will kill off sales on ebay as there are now so many buyers. What I do see is ebay buying one of the 3 major exchange sites over the next year, most likely Seatwave or Getmein and I would expect they would use staff from these to help manage the ticket section on ebay. If ebay said that tickets could only be sold when in hand then ebay would lose a lot of buyers, these buyers would just buy from sites like Seatwave or Getmein. Unfortunately all this mess is created by one person, I can’t say who it is here as he’d sue tamebay, but everyone knows who is behind the 3 ebay id’s.

ebay were made well aware of the situation many many months ago but took no action.

I think if ebay had specific account managers for the ticket section then they would of known much sooner that this fraud was taking place.

I don’t think this will kill off sales on ebay as there are now so many buyers.
What I do see is ebay buying one of the 3 major exchange sites over the next year, most likely Seatwave or Getmein and I would expect they would use staff from these to help manage the ticket section on ebay.

If ebay said that tickets could only be sold when in hand then ebay would lose a lot of buyers, these buyers would just buy from sites like Seatwave or Getmein.

]]> By: Sue http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48163 Sue Fri, 12 Jun 2009 16:59:11 +0000 http://www.tamebay.com/?p=7368#comment-48163 @Steve - in France, they've simply said that tickets can't be sold for more than the face value. I like the idea that sellers can only sell tickets they physically have in their possession - they've said that with several high-profile events before, and I think maybe it should go site-wide now (perhaps even with the "photo of the actual tickets and your eBay ID" rule too). I think just holding the money is going to penalise the wrong people: if you're a genuine seller, you've got something to lose - if you're a scammer, it was free money anyway. @Steve – in France, they’ve simply said that tickets can’t be sold for more than the face value. I like the idea that sellers can only sell tickets they physically have in their possession – they’ve said that with several high-profile events before, and I think maybe it should go site-wide now (perhaps even with the “photo of the actual tickets and your eBay ID” rule too). I think just holding the money is going to penalise the wrong people: if you’re a genuine seller, you’ve got something to lose – if you’re a scammer, it was free money anyway.

]]> By: whirly http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48162 whirly Fri, 12 Jun 2009 16:48:20 +0000 http://www.tamebay.com/?p=7368#comment-48162 If a another seller cons buyers out of £500,000 selling non existent DVD'S,xBox,Wii etc will they apply the same holds.... IMHO its a very big move to take because of the action of one seller,,,,where will it stop? If a another seller cons buyers out of £500,000 selling non existent DVD’S,xBox,Wii etc will they apply the same holds….

IMHO its a very big move to take because of the action of one seller,,,,where will it stop?

]]> By: Steve http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48160 Steve Fri, 12 Jun 2009 15:56:09 +0000 http://www.tamebay.com/?p=7368#comment-48160 Given the number of threads on various message boards about tickets not being received, and the sums involved I can see that something has to be done to protect the buyers, and the reputation of eBay as a whole. Maybe they should only permit tickets to be sold with so many days of the event, therefore still covered under the 45 day dispute period? Given the amount of press around overpriced tickets as well, maybe it's about time that ebay looked at restricting the BIN facility in this category - auctions only, and let people decide how much they are willing to pay; simple market force economics (bar the shill bidding potential) but it's yet more nanny-intereference affecting the many, that has been caused by the actions of a few. Given the number of threads on various message boards about tickets not being received, and the sums involved I can see that something has to be done to protect the buyers, and the reputation of eBay as a whole.

Maybe they should only permit tickets to be sold with so many days of the event, therefore still covered under the 45 day dispute period?

Given the amount of press around overpriced tickets as well, maybe it’s about time that ebay looked at restricting the BIN facility in this category – auctions only, and let people decide how much they are willing to pay; simple market force economics (bar the shill bidding potential) but it’s yet more nanny-intereference affecting the many, that has been caused by the actions of a few.

]]> By: Sue http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48159 Sue Fri, 12 Jun 2009 15:00:58 +0000 http://www.tamebay.com/?p=7368#comment-48159 For those who don't know, Eddie's advertising his own service there ;-) IMO, whatever eBay have planned here, it's looking likely to kill off eBay UK ticket sales - which I'm not convinced isn't what they want to do. For those who don’t know, Eddie’s advertising his own service there ;-)

IMO, whatever eBay have planned here, it’s looking likely to kill off eBay UK ticket sales – which I’m not convinced isn’t what they want to do.

]]> By: Jimbo http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48158 Jimbo Fri, 12 Jun 2009 13:32:24 +0000 http://www.tamebay.com/?p=7368#comment-48158 In my opinion tickets should go the way of knives. In my opinion tickets should go the way of knives.

]]> By: Eddie (AuctionChex) http://tamebay.com/2009/06/ebay-to-hold-payments-for-tickets-until-delivered.html#comment-48157 Eddie (AuctionChex) Fri, 12 Jun 2009 11:48:15 +0000 http://www.tamebay.com/?p=7368#comment-48157 This proposed payment hold will need to be way different than the existing Paypal upto 21 day hold ! Why, because there are many examples of where sellers affected have 'cajoled' buyers into leaving +ve feedback before the goods are shipped, many examples of sellers stating they aint shipping till they get paid etc etc - meanwhile as far as the buyer is concerned they have paid, but have no goods. In effect to "hold payments for tickets until buyers have what they paid for”. is exactly what an escrow service does - and there already exists a UK based escrow service that handles event tickets, and has done for years, I wonder why eBay don't simply recomend that service to buyers? This proposed payment hold will need to be way different than the existing Paypal upto 21 day hold !

Why, because there are many examples of where sellers affected have ‘cajoled’ buyers into leaving +ve feedback before the goods are shipped, many examples of sellers stating they aint shipping till they get paid etc etc – meanwhile as far as the buyer is concerned they have paid, but have no goods.

In effect to “hold payments for tickets until buyers have what they paid for”. is exactly what an escrow service does – and there already exists a UK based escrow service that handles event tickets, and has done for years, I wonder why eBay don’t simply recomend that service to buyers?

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