Google Base: “condition” now compulsory

June 30, 2009

If your website sends a feed to Google Base, you need to be aware that as of today, the “condition” attribute will be required for all listings. Acceptable values are new, used, or refurbished…. Read more

Glitch: extra charges when revising listings

June 30, 2009

We’re hearing from a few sellers today that extra charges are being added onto their listings when revising – sometimes for the unsolicited addition of Gallery Plus @ £2.85, and sometimes for random and unfathomable amounts, some in excess of £5…. Read more

eBay confirms refunds for Michael Jackson tickets

June 27, 2009

eBay have announced today that they will be extending the terms of the Buyer Protection Programme to cover all buyers of Michael Jackson tickets. The statement, made in eBay’s press centre rather than the more widely read Announcement Board, says… Read more

Free P&P FVF discount promotion extended

June 27, 2009

since last April offering 20% off FVFs to sellers in some categories who offer free postage on their items. This promotion was due to end this month, but has now been . The promo is valid for the Clothes, Shoes & Accessories, Video games,… Read more

Skype trial could delay eBay unlocking $2bn

June 26, 2009

John Donahoe’s statement that “Skype is a great stand-alone business” could be coming back to haunt him as the IPO due to float it off may be facing a long delay. Some of the technology that Skype uses is under dispute with Skype failing to… Read more

Wagglepop pops its clogs

June 25, 2009

Auction site Wagglepop is to close at the end of this month; after failing to find a buyer for the site as a going concern, it will be reborn as a “a 100% affiliate-driven marketplace through affiliate partnership agreement with… Read more

L’Oréal to appeal eBay ruling

June 25, 2009

L’Oréal are to appeal against a French court’s decision that eBay is not responsible for the sale of fake cosmetics made through their site. The court had said last month that eBay “has fulfilled its obligation in good- faith” and that “preventing… Read more

Farewell to a fellow blogger

June 24, 2009

Gary, better known as The Auction Rebel was one of the original eBay bloggers that I started following in the early days of TameBay. Sadly his family have reported on his blog that Gary passed away on Tuesday this week. Gary’s readers will… Read more

PayPal survey: why shoppers abandon their shopping

June 24, 2009

photo credit: avlxyzPayPal have published the results of their second annual Checkout Abandonment Survey, looking at why website buyers don’t complete purchases. Just like last year’s survey, an excessive shipping fee was the number one reason for… Read more

Boomerangs – Easy returns goes live on eBay

June 23, 2009

eBay have enabled Easy Returns on the site to enabling buyers to inform you they wish to send items back for a refund. A drop down allows buyers to select a reason for the return, although they can if they wish enter a message to the seller to… Read more

Free listing on 25th June for private sellers

June 23, 2009

eBay UK are holding a free listing day for private sellers on the 25th June. Any items listed as auctions will have insertion fees waived (although all other listing enhancement and final value fees will still apply). The promotion applies… Read more

Free Skype calls forever on your old mobile

June 22, 2009

If you’ve got a spare unlocked 3G mobile sitting around head on over to the 3 Mobile website. 3 are giving away up to two free SIM cards per person which you can use to make free Skype to Skype mobiles calls. There’s no contract, no minimum top… Read more

Message to MPs: Stability is key to ending recession

June 18, 2009

eBay’s Summer edition of the Online Business Index which was published today reveals that, despite the ongoing economic gloom, the outlook for online businesses is brightening. Over the last three months confidence is up, pressure on profit… Read more

DevCon gives a taste of things to come

June 17, 2009

Those lucky souls at the eBay Developers’ Conference this week have had a sneak preview of what’s coming on eBay in the next twelve months. Some highlights include: Merchant credit card processing integrated into eBay Checkout later this year…. Read more

Turbo Lister updates (it’s actually good news!)

June 17, 2009

I spend a lot of time whinging about Turbo Lister, so it’s nice to be able to post about a nice new feature that just appeared in yesterday’s update. Scheduled, Active and Ended Listings have all been broken down into some useful subcategories,… Read more

Multi-Variation listings now live for shoes

June 16, 2009

If you’re a shoe seller you can now start listing Multi-Variation listings on eBay UK using the Sell Your Item form. If you create a new listing in a relevant category (currently shoes) the option to change to a Multi-Variation listing will… Read more

New SMP summary page now live

June 16, 2009

The new Selling Manager (SM) / Selling Manager Pro (SMP) summary page has gone live on eBay. Along with the ability to change the section header colours, you can also move the sections around on the page so that the information you need is at the… Read more

Webinar: eBay’s New Multi Variation Listing Format

June 15, 2009

eBay and ChannelAdvisor are co-hosting an online seminar at 3pm on the 25th June, focusing on the new multi-variation listing format. Multi-Variation listings are due to launch tomorrow at 6pm in the shoes category and mid-July for Clothing and… Read more

Got any mower Deals of the Day?

June 14, 2009

If you were hoping to snap up today’s eBay UK deal of the day, you’re out of luck: it’s been ended early. Perhaps that’s as well, as the listing contained a fairly blatant breach of eBay’s regulations: a fee-avoiding offer for an add-on lawnmower,… Read more

eBay to hold payments for tickets until delivered

June 12, 2009

eBay UK’s head of Trust and Safety, Richard Ambrose, said on Radio 4 yesterday that eBay is to hold payments for tickets “until buyers have what they paid for”. The statement was part of a You and Yours feature on eBay ticket sales from a seller… Read more

London postal workers to strike on 19th June

June 12, 2009

London postal workers are to stage a 24 hour strike next Friday, 19th June. Their union, the CWU, says that 10,000 will take part in the action, protesting against cuts made by Royal Mail which the union say are “arbitrary” and threaten jobs and… Read more

Change your eBay returns address to your warehouse

June 11, 2009

In the addresses section of your account information on eBay you can set your registration address, payment address and shipping addresses. A fourth address has just appeared which will be the return address your customers use when eBay implement… Read more

Ordered to repay overcharged postage by the courts

June 11, 2009

Overcharging on postage has in the past been pretty much the norm on eBay for many sellers, which is one of the reasons that eBay are starting to introduce compulsory free post in some categories. It’s not something that’s normally illegal though,… Read more

TameBay Morsels 09/06/09

June 9, 2009

PayPal have posted on their blog confirmation of what’s been known for months – rolling reserves on accounts. Basically (and they may have a good point here) for most sellers it’s better a rolling reserve than telling you you’re too big a risk to… Read more

Free picture offer extended to Home & Garden.

June 8, 2009

eBay’s mentions in passing that free eBay-hosted pictures are to be made available to the Homes & Gardens category. This offer had already been announced for Clothes, Shoes and Accessories. Sellers including Gallery Plus, . eBay have… Read more