June 2009

Glitch: extra charges when revising listings

We’re hearing from a few sellers today that extra charges are being added onto their listings when revising – sometimes for the unsolicited addition of Gallery Plus @ £2.85, and sometimes for random and unfathomable amounts, some in excess of £5. If you’re revising listings today, keep an eye on that “revised fees” box. People […]

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eBay confirms refunds for Michael Jackson tickets

eBay have announced today that they will be extending the terms of the Buyer Protection Programme to cover all buyers of Michael Jackson tickets. The statement, made in eBay’s press centre rather than the more widely read Announcement Board, says “eBay is committed to ensuring that no buyer is left out of pocket as a […]

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Free P&P FVF discount promotion extended

eBay UK have been running a promotion since last April offering 20% off FVFs to sellers in some categories who offer free postage on their items. This promotion was due to end this month, but has now been extended until 30th September. The promo is valid for the Clothes, Shoes & Accessories, Video games, Technology […]

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Skype trial could delay eBay unlocking $2bn

John Donahoe’s statement that “Skype is a great stand-alone business” could be coming back to haunt him as the IPO due to float it off may be facing a long delay. Some of the technology that Skype uses is under dispute with Skype failing to secure an early court date in London. The case is […]

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Wagglepop pops its clogs

Auction site Wagglepop is to close at the end of this month; after failing to find a buyer for the site as a going concern, it will be reborn as a “a 100% affiliate-driven marketplace through affiliate partnership agreement with Amazon”. Originally launched in 2005 in response to eBay’s hike in Store subscription and final […]

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L'Oréal to appeal eBay ruling

L’Oréal are to appeal against a French court’s decision that eBay is not responsible for the sale of fake cosmetics made through their site. The court had said last month that eBay “has fulfilled its obligation in good- faith” and that “preventing counterfeits will only be effective through a close collaboration between rights holders and […]

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Farewell to a fellow blogger

Gary, better known as The Auction Rebel was one of the original eBay bloggers that I started following in the early days of TameBay. Sadly his family have reported on his blog that Gary passed away on Tuesday this week. Gary’s readers will remember him for his “Garage Sale Challenges” where he documented the gems […]

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PayPal survey: why shoppers abandon their shopping

photo credit: avlxyz PayPal have published the results of their second annual Checkout Abandonment Survey, looking at why website buyers don’t complete purchases. Just like last year’s survey, an excessive shipping fee was the number one reason for shoppers walking away. It’s clear that if sellers are able to offer shipping-inclusive prices, this is something […]

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Boomerangs – Easy returns goes live on eBay

eBay have enabled Easy Returns on the site to enabling buyers to inform you they wish to send items back for a refund. A drop down allows buyers to select a reason for the return, although they can if they wish enter a message to the seller to expand upon why they’re returning the item. […]

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