Comments on: Question & Answers with Frooition http://tamebay.com/2009/05/question-answers-with-frooition.html eBay & ecommerce made easy Sat, 20 Mar 2010 01:34:07 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Adam http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47899 Adam Wed, 27 May 2009 17:28:12 +0000 http://www.tamebay.com/?p=7058#comment-47899 Ive given up asking Fooition for help - paying for it or not. I just regret 1,000s off listings with their templates Ive given up asking Fooition for help – paying for it or not.
I just regret 1,000s off listings with their templates

]]> By: Jimbo http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47894 Jimbo Wed, 27 May 2009 11:22:20 +0000 http://www.tamebay.com/?p=7058#comment-47894 @froo I'm using IE7 with no additional pop up blocker, default settings. Yes I was referring to wheelbase, that is interesting. I had noticed that the URL's were different to standard shop URL's but categories were still showing on the breadcrumb trail. I guess that must be a search term rather than a category showing. @froo I’m using IE7 with no additional pop up blocker, default settings.

Yes I was referring to wheelbase, that is interesting. I had noticed that the URL’s were different to standard shop URL’s but categories were still showing on the breadcrumb trail. I guess that must be a search term rather than a category showing.

]]> By: froo http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47892 froo Wed, 27 May 2009 10:42:50 +0000 http://www.tamebay.com/?p=7058#comment-47892 @jimbo #121 The pop-up blocker has been fixed for IE6, IE7, FF2 and FF3 - which browser are you using? We don't style categories on search pages, if you are referring specifically to Wheelbase, their styling is within promo boxes - Wheelbase don't use category pages, we have implemented custom search strings within promo boxes. For the avoidance of doubt, this does not break any eBay interference policies. @jimbo #121

The pop-up blocker has been fixed for IE6, IE7, FF2 and FF3 – which browser are you using?

We don’t style categories on search pages, if you are referring specifically to Wheelbase, their styling is within promo boxes – Wheelbase don’t use category pages, we have implemented custom search strings within promo boxes. For the avoidance of doubt, this does not break any eBay interference policies.

]]> By: froo http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47891 froo Wed, 27 May 2009 10:13:09 +0000 http://www.tamebay.com/?p=7058#comment-47891 @dominic #119 The instructions are on the front page of the portal and you should be seeing this IF you have upgraded to NSE. Either way, if you are having problems, please submit a support ticket and we will resolve this. @dominic #119

The instructions are on the front page of the portal and you should be seeing this IF you have upgraded to NSE. Either way, if you are having problems, please submit a support ticket and we will resolve this.

]]> By: gary Mitchell http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47890 gary Mitchell Wed, 27 May 2009 09:19:25 +0000 http://www.tamebay.com/?p=7058#comment-47890 Still unable to login in to frooition 2nd day today, business is hard without this what is happening regarding it, "frooiton says we are working on it, not go enough". Still unable to login in to frooition 2nd day today, business is hard without this what is happening regarding it, “frooiton says we are working on it, not go enough”.

]]> By: Jimbo http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47889 Jimbo Wed, 27 May 2009 08:52:26 +0000 http://www.tamebay.com/?p=7058#comment-47889 @froo in post 89 you said you had "Savvy, we have taken the liberty of installing the fit on your store already" but the pop up problem is still there on savvy paul's shop! Why did you imply that the problem had been fixed for "savvy paul's" shop when in fact it hasn't? Can you please confirm that styling of shop menus within category pages does not conflict with eBay's published “Site Interference” policy? @froo in post 89 you said you had “Savvy, we have taken the liberty of installing the fit on your store already” but the pop up problem is still there on savvy paul’s shop! Why did you imply that the problem had been fixed for “savvy paul’s” shop when in fact it hasn’t?

Can you please confirm that styling of shop menus within category pages does not conflict with eBay’s published “Site Interference” policy?

]]> By: froo http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47888 froo Wed, 27 May 2009 08:50:05 +0000 http://www.tamebay.com/?p=7058#comment-47888 @mitchkoi I believe my support colleagues are already in touch with you regarding your problems logging in and hopefully that will be resolved for you very soon. @mitchkoi

I believe my support colleagues are already in touch with you regarding your problems logging in and hopefully that will be resolved for you very soon.

]]> By: Dominic http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47887 Dominic Wed, 27 May 2009 08:43:13 +0000 http://www.tamebay.com/?p=7058#comment-47887 #112 "Instructions for this have been added into the Froo portal." No they have not! #112 “Instructions for this have been added into the Froo portal.” No they have not!

]]> By: froo http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47886 froo Wed, 27 May 2009 08:28:05 +0000 http://www.tamebay.com/?p=7058#comment-47886 @dominic If you are still having problems with the pop-up blocker, please open a ticket and we'll deal with it. @dominic

If you are still having problems with the pop-up blocker, please open a ticket and we’ll deal with it.

]]> By: Jimbo http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47884 Jimbo Wed, 27 May 2009 07:13:11 +0000 http://www.tamebay.com/?p=7058#comment-47884 @Tamebay Chris, I see that your eBay shop still has the problem with the pop up blocker. Have you tried to implement frooition's solution? @Tamebay Chris, I see that your eBay shop still has the problem with the pop up blocker. Have you tried to implement frooition’s solution?

]]> By: lee http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47883 lee Wed, 27 May 2009 06:50:50 +0000 http://www.tamebay.com/?p=7058#comment-47883 @froo My solution for the pop up blocker actualy redirects the main window, so no pop up is created. @froo

My solution for the pop up blocker actualy redirects the main window, so no pop up is created.

]]> By: mitchkoi http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47882 mitchkoi Tue, 26 May 2009 23:42:01 +0000 http://www.tamebay.com/?p=7058#comment-47882 Frooition emailed me today to say my website is finished, but I have been unable to login all day to the frooition site??? Not a good start again. the software is rubbish. Frooition emailed me today to say my website is finished, but I have been unable to login all day to the frooition site??? Not a good start again. the software is rubbish.

]]> By: Dominic http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47870 Dominic Tue, 26 May 2009 15:53:47 +0000 http://www.tamebay.com/?p=7058#comment-47870 @ Froo, well at 16:50 there in nothing in my Frooition Software 'portal' or 'Latest Frooition Software News' of how to solve the pop-up blocker issue. Also resaving the promo boxes and refreshing storefront makes no difference. @ Froo, well at 16:50 there in nothing in my Frooition Software ‘portal’ or ‘Latest Frooition Software News’ of how to solve the pop-up blocker issue. Also resaving the promo boxes and refreshing storefront makes no difference.

]]> By: Jimbo http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47865 Jimbo Tue, 26 May 2009 13:50:05 +0000 http://www.tamebay.com/?p=7058#comment-47865 eBay's "Site Interference" says "In no case may a member block, obscure, overwrite or modify any eBay-generated content or pages. All other site locations or components of eBay pages are strictly for eBay use." but now frooition (and others) are offering shops with styled category menus (through out the shop). Is this allowed? eBay’s “Site Interference” says “In no case may a member block, obscure, overwrite or modify any eBay-generated content or pages. All other site locations or components of eBay pages are strictly for eBay use.” but now frooition (and others) are offering shops with styled category menus (through out the shop). Is this allowed?

]]> By: froo http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47864 froo Tue, 26 May 2009 12:25:11 +0000 http://www.tamebay.com/?p=7058#comment-47864 As per earlier post, we have fixed the pop-up blocker but users will have to refresh their promotion boxes through the Froo software for this to take affect. Instructions for this have been added into the Froo portal. As per earlier post, we have fixed the pop-up blocker but users will have to refresh their promotion boxes through the Froo software for this to take affect. Instructions for this have been added into the Froo portal.

]]> By: lee http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47863 lee Tue, 26 May 2009 06:33:38 +0000 http://www.tamebay.com/?p=7058#comment-47863 I have a fix for the popup blocker in EI7 EI8 Firefox and safari, let me know if you wana buy the info froo I can show you a working example using api. I have a fix for the popup blocker in EI7 EI8 Firefox and safari, let me know if you wana buy the info froo I can show you a working example using api.

]]> By: Dominic http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47847 Dominic Sun, 24 May 2009 08:36:06 +0000 http://www.tamebay.com/?p=7058#comment-47847 Also Froo announced in #89 that they had solved the pop-up blocker issue preventing star item / top 5 etc opening but this does not seem to be the case. Also Froo announced in #89 that they had solved the pop-up blocker issue preventing star item / top 5 etc opening but this does not seem to be the case.

]]> By: Pete http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47846 Pete Sun, 24 May 2009 07:12:04 +0000 http://www.tamebay.com/?p=7058#comment-47846 #108 Frooitions customer service and performance is not something that is a constant. A lot of their customers are very happy and have not experienced the lack or response or performance. The only thing that would currently put me off getting a Froo website now would be the lack of basic features such as shipping options, additional product images and lack of contact us forms built in. I have customised many carts in the past, these are features that at most are a days work to implement so why Frooition haven't done so up to now is a mystery. #108 Frooitions customer service and performance is not something that is a constant. A lot of their customers are very happy and have not experienced the lack or response or performance.

The only thing that would currently put me off getting a Froo website now would be the lack of basic features such as shipping options, additional product images and lack of contact us forms built in.

I have customised many carts in the past, these are features that at most are a days work to implement so why Frooition haven’t done so up to now is a mystery.

]]> By: mitchkoi http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47845 mitchkoi Sun, 24 May 2009 02:35:34 +0000 http://www.tamebay.com/?p=7058#comment-47845 I have had a shop built be frooition and am having a website built, but after reading comments and some of the issues i have had so far with the ebay shop, i wish i wouldn't have gone ahead with the website. I listed items today at 9.30am and they didn't show in the shop until 6.30pm why does is take so long to show, when we first have the software a few weeks ago the listing showed very quickly, not any more. My concerns are we want to grow our business and the slow load along with a lot of the issues mentioned above means maybe going back to std ebay, which for me is a waste of time and money, thats way I'm frightened to go with the website, ever though it is now nearly complete. no confidence now in Frooition software. I have had a shop built be frooition and am having a website built, but after reading comments and some of the issues i have had so far with the ebay shop, i wish i wouldn’t have gone ahead with the website. I listed items today at 9.30am and they didn’t show in the shop until 6.30pm why does is take so long to show, when we first have the software a few weeks ago the listing showed very quickly, not any more. My concerns are we want to grow our business and the slow load along with a lot of the issues mentioned above means maybe going back to std ebay, which for me is a waste of time and money, thats way I’m frightened to go with the website, ever though it is now nearly complete. no confidence now in Frooition software.

]]> By: Wheelbase http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47818 Wheelbase Fri, 22 May 2009 09:39:23 +0000 http://www.tamebay.com/?p=7058#comment-47818 @ 104. Cheers :smile: @ 104. Cheers
:smile:

]]> By: Wheelbase http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47817 Wheelbase Fri, 22 May 2009 09:38:18 +0000 http://www.tamebay.com/?p=7058#comment-47817 @ 105 I still prefer our shop. I spent a lot of time effort and money with Frooition getting that shop how we want it, we don’t have a standard Frooition shop. I posted on here to give them a nudge in the right direction. I didn't want to be left with a broken store. @ 105

I still prefer our shop. I spent a lot of time effort and money with Frooition getting that shop how we want it, we don’t have a standard Frooition shop.

I posted on here to give them a nudge in the right direction. I didn’t want to be left with a broken store.

]]> By: Jimbo http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47816 Jimbo Fri, 22 May 2009 08:50:16 +0000 http://www.tamebay.com/?p=7058#comment-47816 wheelbase have a look at the shops in post #83. Frooition's PR Dept is certainly not that clever. Why did you choose to communicate with frooition through blog posts rather than say the telephone or email? wheelbase have a look at the shops in post #83. Frooition’s PR Dept is certainly not that clever. Why did you choose to communicate with frooition through blog posts rather than say the telephone or email?

]]> By: Dominic http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47815 Dominic Fri, 22 May 2009 08:15:28 +0000 http://www.tamebay.com/?p=7058#comment-47815 With Wheelbase Froo have done a much better job on the category / search pages when compared to the bog standard eBay layout the rest of us got, especially when they told us nothing could be done with those pages due to eBay rules. So I can see why they are happy. With Wheelbase Froo have done a much better job on the category / search pages when compared to the bog standard eBay layout the rest of us got, especially when they told us nothing could be done with those pages due to eBay rules. So I can see why they are happy.

]]> By: Wheelbase http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47813 Wheelbase Fri, 22 May 2009 08:05:54 +0000 http://www.tamebay.com/?p=7058#comment-47813 @ 99 + 100 Find another company as talented as Frooition? Our store is heavily customised and it was upgraded before eBay forced us onto NSE, so I am very happy. @ 101 Very funny. @ 99 + 100

Find another company as talented as Frooition?

Our store is heavily customised and it was upgraded before eBay forced us onto NSE, so I am very happy.

@ 101

Very funny.

]]> By: Pete http://tamebay.com/2009/05/question-answers-with-frooition.html#comment-47810 Pete Fri, 22 May 2009 06:56:23 +0000 http://www.tamebay.com/?p=7058#comment-47810 :-) :-)

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