eBay UK to ban electronic cigarettes, limit voucher sales

eBay UK have announced today that the sale of electronic cigarettes is to be banned on the site from the 30th June. The ban also includes componant parts, including cartridges, atomisers, liquid refills, vaporisers, batteries and shells.

Again on 30th June, eBay UK will launch a new policy on the sale of vouchers:

  • expired vouchers (unless collectable) and emailed vouchers will no longer be permitted.
  • Sellers will have to deliver physical vouchers to their buyers.
  • Bulk listings for more than 100 vouchers total or more than 20 vouchers for the same item will be banned.
  • Sellers are asked not to place unaltered scans of vouchers, which could be printed out and used in stores, on their listings.

What’s particularly concerning about this announcement is its concluding line:

Full details of these two policies will be available on 30th June

This is the same day that both policies come into force: in other words, sellers of any of these items are only going to get full details on the day they have to comply with the policy. I must admit that neither electronic cigarettes nor vouchers is my area of expertise: but every time eBay makes a policy change, the sellers who are actually affected by it need more information than is initially given out by eBay – and I don’t see why this is going to be much different.

Publishing the full policy on the same day it’s been enacted seems to run entirely contrary to Mark Lewis’s promise back in March to make eBay UK a better business partner, and to give sellers a sixty day notice period of changes to come.