Comments on: [CA Catalyst] eBay UK: the shape of things to come http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html eBay & ecommerce made easy Mon, 13 Feb 2012 01:13:03 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Chris Dawson http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46973 Chris Dawson Thu, 02 Apr 2009 16:59:13 +0000 http://www.tamebay.com/?p=6598#comment-46973 #25 You're right North - they sure are http://www.tamebay.com/2009/04/ebay-picture-manager-service-discontinued.html #25 You’re right North – they sure are http://www.tamebay.com/2009/04/ebay-picture-manager-service-discontinued.html

]]> By: northumbrian http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46971 northumbrian Thu, 02 Apr 2009 16:53:05 +0000 http://www.tamebay.com/?p=6598#comment-46971 somethings afoot ebay are retiring their photo hosting picture manager in August somethings afoot
ebay are retiring their photo hosting picture manager in August

]]> By: Sue Bailey http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46907 Sue Bailey Tue, 31 Mar 2009 21:15:10 +0000 http://www.tamebay.com/?p=6598#comment-46907 Kevin, I wondered that too, but no further details have been offered yet. Kevin, I wondered that too, but no further details have been offered yet.

]]> By: rosie http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46906 rosie Tue, 31 Mar 2009 20:58:09 +0000 http://www.tamebay.com/?p=6598#comment-46906 Thanks for letting us know Sue, it helps when planning a few months ahead what Ebay have lined up for us. No chat about this on the Powersellers board, which I find strange. I know a lot of them have been asking for the multiple listing variations. It could cut a lot of listings ,help with best match (more sales on one listing) and maybe even let us drop a shop level saving more fees. Thanks for the 'heads up' Sue. Rosie Thanks for letting us know Sue, it helps when planning a few months ahead what Ebay have lined up for us.
No chat about this on the Powersellers board, which I find strange.
I know a lot of them have been asking for the multiple listing variations.
It could cut a lot of listings ,help with best match (more sales on one listing)
and maybe even let us drop a shop level saving more fees.
Thanks for the ‘heads up’ Sue.
Rosie

]]> By: jonathan http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46905 jonathan Tue, 31 Mar 2009 20:14:48 +0000 http://www.tamebay.com/?p=6598#comment-46905 As for the free pictures, auctiva does the job fine for me and lets me schedule auction items not in 15 min increments. Id like to see that so all the items are not ending in 15 min segmants. On the free postage, i like to start some technology items at .99p what if i sell them and lose money as i have to post it? I know i should start it at 4.99 to cover it but it kinda defeats the point of a 99p'r Then they all of a suden dont want it and cant work the technology, say pay for my return postage or i will leave a neg ( Its happened before, ebay told me"thats not feedback extortion") id like to see the full details of these proposals. As for turning off questions, can i have a standard letmegooglethatforyou reply using their keywords As for the free pictures, auctiva does the job fine for me and lets me schedule auction items not in 15 min increments. Id like to see that so all the items are not ending in 15 min segmants.

On the free postage, i like to start some technology items at .99p what if i sell them and lose money as i have to post it? I know i should start it at 4.99 to cover it but it kinda defeats the point of a 99p’r Then they all of a suden dont want it and cant work the technology, say pay for my return postage or i will leave a neg ( Its happened before, ebay told me”thats not feedback extortion”)

id like to see the full details of these proposals.

As for turning off questions, can i have a standard letmegooglethatforyou reply using their keywords

]]> By: Kevin http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46904 Kevin Tue, 31 Mar 2009 19:42:16 +0000 http://www.tamebay.com/?p=6598#comment-46904 But I can see the point in offering eBay pictures free for a limited period of transition. But I can see the point in offering eBay pictures free for a limited period of transition.

]]> By: northumbrian http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46903 northumbrian Tue, 31 Mar 2009 19:06:50 +0000 http://www.tamebay.com/?p=6598#comment-46903 cant see the point in banning own hosted pictures and then offer ebay pictures free cant see the point in banning own hosted pictures
and then offer ebay pictures free

]]> By: Kevin http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46902 Kevin Tue, 31 Mar 2009 18:45:39 +0000 http://www.tamebay.com/?p=6598#comment-46902 Getting back to the "free pictures" I did wonder if it meant "additional free pictures", and perhaps a step towards banning self hosted pictures using Photobucket, own web space etc ...... Getting back to the “free pictures” I did wonder if it meant “additional free pictures”, and perhaps a step towards banning self hosted pictures using Photobucket, own web space etc ……

]]> By: Whirly http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46898 Whirly Tue, 31 Mar 2009 15:16:01 +0000 http://www.tamebay.com/?p=6598#comment-46898 #18 yes, I like the idea it would certainly suit some of our cheaper lines. #18 yes, I like the idea it would certainly suit some of our cheaper lines.

]]> By: northumbrian http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46897 northumbrian Tue, 31 Mar 2009 15:00:12 +0000 http://www.tamebay.com/?p=6598#comment-46897 on a more serious note I really like the idea of being able to turn off questions, questions like do you have a buy it now in mind when you start an expensive item @ 99p boil my urine on a more serious note
I really like the idea of being able to turn off questions,

questions like do you have a buy it now in mind when you start an expensive item @ 99p
boil my urine

]]> By: northumbrian http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46896 northumbrian Tue, 31 Mar 2009 14:51:57 +0000 http://www.tamebay.com/?p=6598#comment-46896 well you know what these "Village people" are like :lol: well you know what these “Village people” are like :lol:

]]> By: Whirly http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46895 Whirly Tue, 31 Mar 2009 13:27:55 +0000 http://www.tamebay.com/?p=6598#comment-46895 :#14 :lol: I hear the latest rumour is the film didn't have any ladies in it,, think Westlife! :#14 :lol:

I hear the latest rumour is the film didn’t have any ladies in it,, think Westlife!

]]> By: northumbrian http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46894 northumbrian Tue, 31 Mar 2009 12:57:50 +0000 http://www.tamebay.com/?p=6598#comment-46894 free pictures we all get access to an MPs expense account :lol: free pictures

we all get access to an MPs expense account :lol:

]]> By: Kevin http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46893 Kevin Tue, 31 Mar 2009 12:31:11 +0000 http://www.tamebay.com/?p=6598#comment-46893 Anyone know what they mean by "free pictures" - the second item on the list. Kevin Anyone know what they mean by “free pictures” – the second item on the list.

Kevin

]]> By: Mark http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46892 Mark Tue, 31 Mar 2009 12:23:46 +0000 http://www.tamebay.com/?p=6598#comment-46892 They do not need to introduce free shipping which messes up postage discounting etc. All they need to do is charge FVF on postage and reduce it on the actual item, so that the Final Value Fee remains proportionate. 9% FVF across the board, compared to 10% FVF on the product price would solve everyones problems... (figures are an example). That would soon stop overcharge of postage and everyone could carry on working out their own shipping rates and combined costs... It would seem a simple solution. Mark They do not need to introduce free shipping which messes up postage discounting etc.

All they need to do is charge FVF on postage and reduce it on the actual item, so that the Final Value Fee remains proportionate.

9% FVF across the board, compared to 10% FVF on the product price would solve everyones problems… (figures are an example).

That would soon stop overcharge of postage and everyone could carry on working out their own shipping rates and combined costs…

It would seem a simple solution.

Mark

]]> By: northumbrian http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46891 northumbrian Tue, 31 Mar 2009 12:09:16 +0000 http://www.tamebay.com/?p=6598#comment-46891 there is no such thing as free shipping , and in the past when we have offered "free shipping", we have been asked if discount is available on shipping ,if more than one item is bought :lol: there is no such thing as free shipping , and in the past when we have offered “free shipping”, we have been asked if discount is available on shipping ,if more than one item is bought :lol:

]]> By: Lino http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46890 Lino Tue, 31 Mar 2009 11:55:58 +0000 http://www.tamebay.com/?p=6598#comment-46890 It will all be free shipping soon. Bigger retailers have set a precident and now buyers expect it. We've moved a large number of our products on eBay to free shipping over the last 6 months as that's how we see things going. It also helps with our DSRs somewhat. We're not out of pocket as we've just stuck what would have been our shipping costs (anywhere from £2.49 - £9.99) onto the price of the item. Sales have actually been encouraging. Savy buyers realise that our competitors with lower prices simply hit them with big shipping costs. But you're totally right North, if it's not viable and profitable, it's no use. It will all be free shipping soon. Bigger retailers have set a precident and now buyers expect it.

We’ve moved a large number of our products on eBay to free shipping over the last 6 months as that’s how we see things going. It also helps with our DSRs somewhat.

We’re not out of pocket as we’ve just stuck what would have been our shipping costs (anywhere from £2.49 – £9.99) onto the price of the item. Sales have actually been encouraging. Savy buyers realise that our competitors with lower prices simply hit them with big shipping costs.

But you’re totally right North, if it’s not viable and profitable, it’s no use.

]]> By: northumbrian http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46888 northumbrian Tue, 31 Mar 2009 11:41:24 +0000 http://www.tamebay.com/?p=6598#comment-46888 we having nothing against free shipping but ebay needs to be viable and profitable, we need to make a profit and if we dont, we dont use ebay we having nothing against free shipping
but ebay needs to be viable and profitable, we need to make a profit and if we dont,
we dont use ebay

]]> By: ebuyerfb http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46887 ebuyerfb Tue, 31 Mar 2009 10:38:31 +0000 http://www.tamebay.com/?p=6598#comment-46887 <blockquote> Free shipping will also be mandated in more categories this year </blockquote> Why can't they just make all of them mandatory free at once? It's called disruptive innovation for a reason.

Free shipping will also be mandated in more categories this year

Why can’t they just make all of them mandatory free at once? It’s called disruptive innovation for a reason.

]]> By: northumbrian http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46886 northumbrian Tue, 31 Mar 2009 10:01:56 +0000 http://www.tamebay.com/?p=6598#comment-46886 on the whole quite a reasonable set of changes though I am with jimbo why should you pay to hear these things announced ebay itself should hold a yearly conference in the NEC birmingham or similar much the same as the political parties do on the whole quite a reasonable set of changes
though I am with jimbo
why should you pay to hear these things announced
ebay itself should hold a yearly conference in the NEC birmingham or similar
much the same as the political parties do

]]> By: Matt http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46885 Matt Tue, 31 Mar 2009 03:47:53 +0000 http://www.tamebay.com/?p=6598#comment-46885 I'd like to call eBay an Amazon follower :razz: I’d like to call eBay an Amazon follower :razz:

]]> By: who cares http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46883 who cares Tue, 31 Mar 2009 02:49:40 +0000 http://www.tamebay.com/?p=6598#comment-46883 Too little too late. Big deal. It sure doesn't "put to rest the idea that Ebay encourages free P and P in order to get more fees." Let's say you have 1000 listings up.....charging shipping. Ebay then says we will give you 5p off listing fees for every free shipping item listed. You then raise prices on all 1000 items in order to make up for free shipping. Ebay gets ALOT more fees....and pays you very little for the free shipping. Ebay simply is banking on the fact that more sellers will offer free shipping now and thus raise their prices....and the money they raise off those extra FVF will largely be more than the financial incentives they give to those sellers for free shipping. DSR's.....anyone surprised? Still the most screwed up part on Ebay.....and of course Ebay says it will stay the same. This site seems to be really pro-Ebay. We should let you in on a little secret those of us in the states know already. The good ole' John Hoe is starting to take alot of criticism and shareholders are starting to demand results or else.....sellers haven't came back......buyers are leaving, etc. Ebay think they can enact these little carrots to sellers.....feedback revision (however, they limit it...so what good is it), best match is still broke and ruining many sellers sales and causing many to leave.....Amazon is killing Ebay in just about every way you look at it....regardless of the US economy, etc. I bet Ebay has gained back maybe 5% of the mass exodus of sellers who left after last May's changes. The problem is I bet Ebay has lost even more then those 5% they gained back the last 6 months because of poor sales due to Best Match and other factors, etc. Too little too late. Big deal.

It sure doesn’t “put to rest the idea that Ebay encourages free P and P in order to get more fees.” Let’s say you have 1000 listings up…..charging shipping. Ebay then says we will give you 5p off listing fees for every free shipping item listed. You then raise prices on all 1000 items in order to make up for free shipping. Ebay gets ALOT more fees….and pays you very little for the free shipping.

Ebay simply is banking on the fact that more sellers will offer free shipping now and thus raise their prices….and the money they raise off those extra FVF will largely be more than the financial incentives they give to those sellers for free shipping.

DSR’s…..anyone surprised? Still the most screwed up part on Ebay…..and of course Ebay says it will stay the same.

This site seems to be really pro-Ebay. We should let you in on a little secret those of us in the states know already. The good ole’ John Hoe is starting to take alot of criticism and shareholders are starting to demand results or else…..sellers haven’t came back……buyers are leaving, etc. Ebay think they can enact these little carrots to sellers…..feedback revision (however, they limit it…so what good is it), best match is still broke and ruining many sellers sales and causing many to leave…..Amazon is killing Ebay in just about every way you look at it….regardless of the US economy, etc.

I bet Ebay has gained back maybe 5% of the mass exodus of sellers who left after last May’s changes. The problem is I bet Ebay has lost even more then those 5% they gained back the last 6 months because of poor sales due to Best Match and other factors, etc.

]]> By: Dave Skirrow http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46882 Dave Skirrow Mon, 30 Mar 2009 23:23:22 +0000 http://www.tamebay.com/?p=6598#comment-46882 <b>Multiple variation listings</b> Good news long term. Not looking forward to setting it up and editing listings etc. <b>There will also be the option to turn off questions altogether. </b> VERY interesting. Questions are probably the biggest drain on our resources after packing. Compared to Amazon and our websites, eBay is a very cumbersome marketplace when it comes to communication. Dare I switch questions off though? Will it actually change anything or will be just have them all send emails? ... at least <b>Easy returns</b> should take a little pressure off even if we leave the questions on. <b>Free shipping</b> has always been a silly idea in my book. There goes all our multiple item orders. We offer a decent shipping discount and many many buyers take us up on it, increasing order value. eBay may not mind if a buyer now buys one item from seller A and another from seller B, but have they thought that a buyer might now buy an item from seller A and not bother buying a second item? Or go elsewhere for the second item? On the plus side - no more messing about with shipping discounts, combined orders, complaints about high shipping. <b>no plans to change DSRs</b> Some sellers worry too much! I'd say overall, for once, I'm happy with what eBay have in mind. Seem like they are trying to streamline things for the site which is good for all of us. Just a little worries about the sting in the tail that seems to come with every ebay update... Multiple variation listings

Good news long term. Not looking forward to setting it up and editing listings etc.

There will also be the option to turn off questions altogether.

VERY interesting. Questions are probably the biggest drain on our resources after packing. Compared to Amazon and our websites, eBay is a very cumbersome marketplace when it comes to communication. Dare I switch questions off though? Will it actually change anything or will be just have them all send emails?

… at least Easy returns should take a little pressure off even if we leave the questions on.

Free shipping has always been a silly idea in my book. There goes all our multiple item orders. We offer a decent shipping discount and many many buyers take us up on it, increasing order value. eBay may not mind if a buyer now buys one item from seller A and another from seller B, but have they thought that a buyer might now buy an item from seller A and not bother buying a second item? Or go elsewhere for the second item?

On the plus side – no more messing about with shipping discounts, combined orders, complaints about high shipping.

no plans to change DSRs Some sellers worry too much!

I’d say overall, for once, I’m happy with what eBay have in mind. Seem like they are trying to streamline things for the site which is good for all of us. Just a little worries about the sting in the tail that seems to come with every ebay update…

]]> By: board_surfer http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46879 board_surfer Mon, 30 Mar 2009 22:10:50 +0000 http://www.tamebay.com/?p=6598#comment-46879 "Multiple variation listings will finally allow sellers to offer a choice of colours, sizes, fits etc. etc. in their listings." Oh Yeah Baby!! Bring it on!!! “Multiple variation listings will finally allow sellers to offer a choice of colours, sizes, fits etc. etc. in their listings.”

Oh Yeah Baby!! Bring it on!!!

]]> By: JD http://tamebay.com/2009/03/ebay-uk-the-shape-of-things-to-come.html#comment-46878 JD Mon, 30 Mar 2009 21:40:04 +0000 http://www.tamebay.com/?p=6598#comment-46878 '....... eBay UK wants to be a better business partner and easier to work with ......' Well he (Mark Lewis) would say that wouldn't he? We shall see. ‘……. eBay UK wants to be a better business partner and easier to work with ……’

Well he (Mark Lewis) would say that wouldn’t he?

We shall see.

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