Comments on: Royal Mail price increases for 6th April 2009

By: Pete

Pete — Sat, 27 Dec 2008 15:16:37 +0000

NO signature on delivery so not sure how Paypal will treat it as far as INR claims are concerned. The price is fixed at the start of your contract with Royal Mail and adjusted every 3 months based on actual usage. They will not discuss alternative comp levels.

We use it and it’s good, but not for everyone.

By: northumbrian

northumbrian — Sat, 27 Dec 2008 10:55:16 +0000

to be honest
“where is my package emails”
only seem to happen with tracked and recorded
the bog standard mail seems to get there with no problems at all,
so more tracking might be worse rather than better

By: Andy

Andy — Sat, 27 Dec 2008 09:41:23 +0000

#14 Yes, but it is actually tracked so the ‘where is my package’ emails get easier to manage. The price will be cheaper when compared to First Class Recorded Delivery for items weighing anything over 250g even using PPI from April.

BT Broadband are using the service to send out routers so there must be ways of negotiating the compensation levels. And I suppose if it’s completely tracked there’s less likelihood of it going missing in the first place.

By: northumbrian

northumbrian — Sat, 27 Dec 2008 09:33:44 +0000

its also worth noting that the compensation does not cover anything of value
so what is the point of signed for?
other than a tax on your paranoia

By: Pete

Pete — Fri, 26 Dec 2008 15:04:55 +0000

It’s worth noting that the compensation levels with Royal Mail tracked are the same as Recorded Delivery and takes longer than 1st or even second class mail.

By: Andy

Andy — Thu, 25 Dec 2008 20:00:12 +0000

#7 Ok Chris. Try it. We despatch directly through our sorting office and nothing is scanned when we drop off our mail in sealed bags.

The only way you get anything tracked is with Special Delivery or the new Tracked delivery service. Recorded is nothing but a waste of time.

By: Adam

Adam — Thu, 25 Dec 2008 09:44:10 +0000

Im going to look more into ‘ Royal Mail Tracked’…

On one of our eBay accounts everything has to go out by Royal Mail

By: Kate

Kate — Wed, 24 Dec 2008 14:01:12 +0000

Jeez large letter goes from 52p to 61p and 78p to 90p. That’s quite a lot on small cheap items. No doubt Joe Public will complain and mark our DSRs down as all they ever read about is the cost of “first and second class” and they have no idea how much more the large letters cost to post.

By: northumbrian

northumbrian — Wed, 24 Dec 2008 11:45:39 +0000

my postie stands and swears at the scanner as if its someing beamed down from the star ship enterprise
the stupid bugger once stood there for 5 minutes trying to scan in the barcode on the cn22 form

By: northumbrian

northumbrian — Wed, 24 Dec 2008 11:41:22 +0000

all my items are not scanned
signed for is treated as everyday regular mail until point of delivery
then it may get a sinature and then scanned if the postman can be bothered
otherwise it roams the system saying nick me I am worth it

By: Jimbo

Jimbo — Wed, 24 Dec 2008 11:14:36 +0000

A fair number of recorded items that I send never get logged at any point. It goes in the sack with the rest of my post. It doesn’t get scanned in at the local sorting office and often doesn’t get signed for (or the signatures/barcodes aren’t being scanned after delivery).

By: Chris Dawson

Chris Dawson — Wed, 24 Dec 2008 09:40:46 +0000

#6 “pick up a label in your Post Office next time you’re in and then ring Royal Mail to ask where the package is with the reference from the label you have in your hand. They won’t even have a clue it’s never even been posted.”

That’s no longer strictly true, all items are scanned at the point of posting now, and very soon the Royal Mail CS staff will be able to tell the last point at which an item was scanned. Also posties will in the near future have scanners at the point of delivery. They’re improving the service enormously

By: Andy

Andy — Wed, 24 Dec 2008 08:46:59 +0000

#5 Same experience as you with Recorded Delivery.

More of those go mising than packages sent standard first class. Probably because Joe Postman thinks there’s something of value if it’s sent recorded and is worth stealing. So we hardly ever bother.

And there is no tracking so why do Royal Mail waste money printing those huge labels covered in barcodes which don’t get used at all? If you doubt this pick up a label in your Post Office next time you’re in and then ring Royal Mail to ask where the package is with the reference from the label you have in your hand. They won’t even have a clue it’s never even been posted.

Finally, if you send over 5000 packages a year you should be looking at PPI from Royal Mail because your mail costs would actually go down in April if you switched to it. Prices are on the same document with new prices from Royal Mail. Look for Packetpost.

By: northumbrian

northumbrian — Wed, 24 Dec 2008 08:10:30 +0000

in general we have no problems with the royal mail , though
the signed for service is abysmal. hit and miss at best. it often goes missing , the tracking is a joke, we wonder where to all this missing items go to when not delivered ,when they have a return address ,they should make it back to the sender? but ours never seem to they just vanish without trace,
yet they have a bar code, surely in todays digital age, it should be possible to at least know where they are!

By: northumbrian

northumbrian — Wed, 24 Dec 2008 07:56:01 +0000

non royal mail alternative services become just that little bit more viable too

By: Stewart

Stewart — Wed, 24 Dec 2008 07:46:40 +0000

Will it be possible to increase the postage on 30 day GTC listings after April if the item has sold?

By: John

John — Tue, 23 Dec 2008 23:42:55 +0000

Large letter 61p = +17.3% !!!!

Silver lining is that if you use stamps, and then buy all the large letter 1st class that you can afford prior to 6/4, you can use on all your International Mailings and Special Deliveries as 61p. You could actually REDUCE your stamp costs.

By: Glenn

Glenn — Tue, 23 Dec 2008 21:11:43 +0000

This postage increase won’t have any effect at all. Isn’t postage FREE, or so ebay would try and have you believe. As a high volume DVD seller, this price increase makes the selling of DVDs on ebay even less attractive. Of course any increase in the price of an item to cover the extra cost will have a knock effect for greedy ebay, who will be creaming off their percentage. With this price increase Free postage is going to be even more expensive than a fixed tariff, particularly so if a buyer make a multiple purchase. There is no postal discount on FREE