Comments on: eBay Diamonds not quite sparkling

By: Reba

Reba — Mon, 08 Dec 2008 21:44:57 +0000

I was so suspicious of their recent positive fbs that I went through every smartbargains buyer’s bidding history and checked the sales date compared to the date they left the fb–and there were a few that were left within 1 day (or less, as noted above.)

Remember the other diamond seller buy.com? You would be amazed how many of smartbargain’s customers also bought from buy.com recently too….hmmmmmm–coincidence? eBay seems to have hundreds (if not thousands) of id’s that they use to “pad” their favorite companies’ feedback rating with. Did they think we’re so stupid that we wouldn’t catch on?

By: ebuyerfb

ebuyerfb — Fri, 05 Dec 2008 23:27:40 +0000

@ # 36

Actually they’ve been a member since September so I’m sure they must have posted a test listing or two.

At least Altrec has done that much. See item # 320322624425

By: Board_Surfer

Board_Surfer — Fri, 05 Dec 2008 22:55:54 +0000

Its look like a case of someone diving in before they knew how to swim to me.

Who in their right mind lists thousands of items to start with?

By: Sue Bailey

Sue Bailey — Fri, 05 Dec 2008 16:50:03 +0000

DSRs now 4.2, 3.8, 4.6, 4.5
Train wreck

By: whirly

whirly — Fri, 05 Dec 2008 16:44:29 +0000

They just got another neg ,, oophs.

21% SNP, way to go guys.

By: ebuyerfb

ebuyerfb — Fri, 05 Dec 2008 16:12:23 +0000

@ # 30

We have some commentary regarding this @ Diamond Haus .

Now their communication star is at 3.8.

It also turns out that they have successfully listed items since their DSR was published at below 4.1. 3:00AM was the first time we caught their DSRs and they were still listing as late as 3:20AM.

By: KeithS

KeithS — Fri, 05 Dec 2008 12:37:40 +0000

Why don’t UK powersellers get together and become diamond sellers sharing one account like them and take advantage of the fee discounts.

‘SmartBargains is a division of Retail Convergence, Inc., a portfolio of e-commerce companies. Since 1999, we’ve been dedicated to giving you an online, off-price shopping experience that’s instantly rewarding, and always fun. Our professional buyers search the globe to bring you a selection of brand-name goods in home, fashion, jewelry, and more.’

Looking at their privacy policy they have multiple users sharing one account.

By: Sue Bailey

Sue Bailey — Fri, 05 Dec 2008 12:27:14 +0000

4 for communication
4.4 for IAD
“all sellers – regardless of volume, category, and PS level (including Diamond Level) and without exception – must adhere to the same standards with respect to DSRs, feedback and policy compliance.”

Of course they must

By: whirly

whirly — Fri, 05 Dec 2008 11:48:36 +0000

They have DSR score’s now,,

interesting.

By: Sue Bailey

Sue Bailey — Fri, 05 Dec 2008 09:31:25 +0000

+7 now: their DSRs’ll be showing up soon….

By: Board_Surfer

Board_Surfer — Fri, 05 Dec 2008 09:02:27 +0000

#23 gee just how lucky were they to get a buyer that leaves positive feedback BEFORE they receive the item!

By: Whirly

Whirly — Thu, 04 Dec 2008 11:58:58 +0000

Ma & Pa must be so proud.

By: Sue Bailey

Sue Bailey — Thu, 04 Dec 2008 11:52:33 +0000

Seems congratulations are in order – their f/b is now a positive score! (of 1)

By: John Pemberton

John Pemberton — Thu, 04 Dec 2008 00:39:21 +0000

i wish I had $6m of stock to sell!!

By: ebuyerfb

ebuyerfb — Thu, 04 Dec 2008 00:30:39 +0000

They finally broke into positive territory today. The last two positives seem real.

By: ebuyerfb

ebuyerfb — Wed, 03 Dec 2008 16:01:48 +0000

@ # 8

jlmackey2 responds regarding smartbargains first positive.

http://www.diamondhaus.com/blog/

By: Eddie

Eddie — Wed, 03 Dec 2008 08:30:56 +0000

You would think they would be contacting the other 150+ buyers they have left feedback for to return feedback to improve their ratings – wouldn’t you ?

By: Whirly

Whirly — Tue, 02 Dec 2008 23:43:30 +0000

I can give you 8+ shill bidding accounts who support justdeals, do eBay want to know? do they hell. Happy to post them on here if anyone wants to look.

By: Andy

Andy — Tue, 02 Dec 2008 23:26:12 +0000

Is that IT Rimming or I Trimming do you think?

By: Sue Bailey

Sue Bailey — Tue, 02 Dec 2008 23:25:49 +0000

DGS, I’m not sure that feedback isn’t one of the eBay presets, so we might have to reserve judgement on that bit of the conspiracy theory

By: DGS

DGS — Tue, 02 Dec 2008 22:49:14 +0000

Following my last post above about any connection between itrimming an Smartbargains I see that both companies use exactly the same set of preset feedback comments, so either Smartbargains have copied itrimmings comments, use the same software or are connected in some way.
(or any other conspiracy theories you could think up)

By: DGS

DGS — Tue, 02 Dec 2008 22:37:48 +0000

I have also noticed that the only buyer to leave positive feedback for Smartbargains has received identical feeback as a buyer “Quick response and fast payment. Perfect! THANKS!!” from both Smartbargains and itrimming (a 1,000,000+ seller). Is there any link between itrimming and Smartbargains?

By: Andy

Andy — Tue, 02 Dec 2008 22:12:39 +0000

#8 There’s about as much chance of ebay doing anything about this as there is of them doing anything about the shill bidding by justdeals-uk – if we had activity like this on our account with DSR’s like theirs I know where we’d be!

Did you notice byb3618 and etradingcentre have FINALLY started buying from sellers other than justdeals-uk?

They must be pissed off at justdeals-uk that their ‘customers’ are leaving in droves to shop elsewhere!

By: Reba

Reba — Tue, 02 Dec 2008 21:33:28 +0000

Just wait–those negative fbs will “mysteriously” disappear too.

On a similar topic, has anyone looked at the duplicate fbs that buy.com has on their fb rating? I looked through tons of pages of their fb history, starting in the beginning, and found so many duplicates that it is obvious eBay went in and manually padded their fbs–I kept seeing the same ones over and over and it took me a few minutes to realize that they were copied…. Why hasn’t anyone listened to these complaints we sellers have? They aren’t just complaints–they are UNETHICAL!!!
Media, can you help? Someone? Get the word out! EBay cannot be trusted!

By: Gerry007

Gerry007 — Tue, 02 Dec 2008 21:33:04 +0000

What comes to mind is;

‘WHATS GOOD FOR THE GOOSE’…………………..AGAIN !!

It’s about time ebay treated all it’s sellers the same, yes I know powersellers get account managers etc, but with sellers like this on the site, no wonder buyers are not even bothering to search around.
I mean would any of us (on tamebay) buy from a seller with that sort of feedback/dsr rating.

This type of seller does the whole site an injustice & particularly the sellers that have bent over backwards to get their acts together, so ‘the management’ won’t do a NSP on them.