Comments on: PayPal Which? report on BBC News

By: northumbrian

northumbrian — Thu, 13 Nov 2008 09:35:34 +0000

peeded of with all this buyer protection bollocks
its seller protection I need

By: Andy

Andy — Thu, 13 Nov 2008 07:54:18 +0000

#14 The PayPal Visa card is effectively a debit card with a topped up balance where you have no line of credit and you don’t have the same protections with a debit card that you have with a credit card with any bank.
And as #15 points out PayPal is a registered bank.

By: Super Max

Super Max — Wed, 12 Nov 2008 22:34:19 +0000

#18 – The courier would have put a card through your door with the address they left the package at. They would also have a name a signiture of that person. Go and get your parcel off them if they don’t give it you call the police.

Palpal will never take the side of the trader, they always take the side of the buyer. There is no “I have a signature box” at all.

By: ScamPal

ScamPal — Wed, 12 Nov 2008 18:38:24 +0000

I foolishly bought something from a trader not on eBay using PayPal. The delivery company, on discovering I was not in, gave the package to someone on the street.

I didn’t get the package…

So I told the trader and they said I had to claim from the courier, the courier said I couldn’t do that. I went back to the Trader and discovered they didn’t have any insurance with the courier so I asked for my money back.

The Trader said they had a signature and that was that. I disputed the payment from PayPal but PayPal settled in favour of the Trader because they had a signature.

I told PayPal that the courier had delivered to someone on the street, but the Trader had checked the “I have a signature box” and that was the end of PayPal’s interest.

So I blocked the payment from my credit card and PayPal has suspended my account.

So, my advice, don’t buy anything outside of eBay using PayPal.

PayPal will always take the side of the Trader and not you.

BTW: if you don’t receive an item you can recall any payment no matter how small.

By: Chris Dawson

Chris Dawson — Tue, 11 Nov 2008 23:17:07 +0000

#16 It’s a warning that you’ve had a balance of over £1000 in your PayPal account for the first time and to inform you that you don’t have the same rights as if you had over £1000 in your bank account. Nothing more, nothing less

By: Jude

Jude — Tue, 11 Nov 2008 21:31:16 +0000

I am a supplier of a service and felt uneasy today when I clicked the transfer button to transfer funds (around £1000) into my bank account. It wanted me to check a box something along the lines of ..in the event that PayPal goes into insolvency that I would have no claim against the funds…..Most odd I thought and makes me feel uncomfortable, as I am holding security deposits against damage to my property whilst people are in my apartment. Just wondering if anyone else has come across this.

By: Super Max

Super Max — Tue, 11 Nov 2008 12:35:55 +0000

#14 Paypal Europe IS a bank and is regulated by the by the Luxembourg bank authority, the Commission de Surveillance du Secteur Financier.

By: David

David — Tue, 11 Nov 2008 12:27:49 +0000

PayPal is NOT a bank and therefore does NOT have to follow any of the rules and regulations required by a bank. So… it doesn’t.

It’s going to be VERY interesting to see what happens with the new PayPal top up Visa card, as one of the main problems with PayPal is you lose the Credit Card protection you would have got if you paid directly.

So, a Credit card without credit card protection… people will buy things, get ripped off, and have nowhere to go…Yikes!

By: Peter

Peter — Mon, 10 Nov 2008 15:08:12 +0000

Would I trust paypal?

No way!

I did a chargeback for £351 against paypal for non delivery through my bank in September which I won.

I just received an email from paypal an hour ago saying that the chargeback had been refused as the buyer had supplied tracking details.

Paypal have frozen my account and said that they want this £351 back.

Called paypal and requested the tracking number.

Whilst paypal were on the phone I called the Royal mail on speaker phone so that paypal could hear.
The Royal Mail said that the item was delivered in Belfast and NOT London.

So now my paypal account is frozen even though the person from paypal agreed that the tracking details were false.

So if I have the option of using paypal or a merchants processing account I will always go with the merchants processing.

I know that my story is not an uncommon story with paypal!

By: Kate

Kate — Sun, 09 Nov 2008 23:35:01 +0000

Last time I used Paypal to buy something on ebay, it all went completely pear-shaped. Unusually I didn’t have enough cash in my Paypal account, as I had just withdrawn it all to my bank account, and then decided to buy something – silly me. The debit card I used was then “declined by the card issuer” (even though they claimed to know nothing about the transaction and suggeted I phone Paypal) so they “removed the card” from my Paypal account – but they removed all the bank details as well, and I then had to put it all back as it is the bank account that I use to withdraw money from Paypal. In the end the purchase was put onto my credit card – even though by then I had enough money in my account. I just get fed up with it all.