Comments on: eBay crashes, PayPal reverse payments

By: Masta

Masta — Fri, 05 Dec 2008 23:54:52 +0000

Sue Bailey, i was a buyer so my payment was sent to the seller, usually takes a few days to recieve my reversal payment. I got it today, took 5 days!! but still got it. thanks for your help

By: Sue Bailey

Sue Bailey — Wed, 03 Dec 2008 19:53:43 +0000

Andy & Masta, I think you have a different issue from this glitch, because the reversals Chris is writing about were instant. You need to contact your buyers and chase up payment, or deal with any issues they’ve raised.

By: Masta

Masta — Wed, 03 Dec 2008 19:29:56 +0000

same with me andy, they owe me £33 and i still have not got it, it says paypal have reversed it…. am sure it takes a few days for it to appear back into our accounts…. i hope it gets paid quickly

By: andy

andy — Tue, 02 Dec 2008 19:38:15 +0000

my payment was also reversed on 30th but how do i get my money back as my bank account is now £23 down and my paypal account is also showing £0.00 funds?????????

By: Sue Bailey

Sue Bailey — Mon, 01 Dec 2008 22:36:15 +0000

Roseleen, it’s hard to take seriously without some more details. What bank? Just her account, or everyone’s? In any case, I would say she’s very likely to have either misunderstood what her bank meant, or misrepresented it to you.

By: Roseleen

Roseleen — Mon, 01 Dec 2008 21:28:10 +0000

I have a buyer ring me today to offer a credit card payment as her bank has written to her to say that they are no longer paying money requests from paypal and are reversing the requests…..

That to me is far more worrying……..

By: Sue Bailey

Sue Bailey — Mon, 01 Dec 2008 13:19:08 +0000

… and according to my PayPal account, this is not resolved: just had another one.

By: Sue Bailey

Sue Bailey — Mon, 01 Dec 2008 12:35:47 +0000

According to James on the PSB this is now resolved:
http://forums.ebay.co.uk/thread.jspa?threadID=1100211391&start=65

Buyers should be asked to pay again.

By: Richard

Richard — Mon, 01 Dec 2008 11:15:01 +0000

#6, You’ve made my day. Shouldn’t laugh, but…

From what I can gather about last night’s mess is that it only affected PayPal – eBay transactions. During the time people were reporting this I made a purchase myself using PayPal from a web site and had two sales via my web site using PayPal, both from people that couldn’t buy via eBay. eBay’s loss my gain, but i wonder how many sales people might have had and never known about that were caused by these errors.

Still no explanation on this from eBay, typical, just brush it under the carpet and pretend it didn’t happen i suppose.

By: Sue Bailey

Sue Bailey — Mon, 01 Dec 2008 09:54:16 +0000

#11 Coutchy, I’d get onto your card issuer about that one: I don’t know how those things work exactly, but even if it’s “no refunds”, is it possible the transaction can be cancelled by PP/whoever takes the money? Better to chase it up ASAP with someone who’ll be competent in sorting it out (i.e. not eBay).

By: coutchy

coutchy — Mon, 01 Dec 2008 09:50:29 +0000

I bought two items, different transactions. Instead of payment receipt page I landed on an Apache 503 error page. Paypal and payment had been made on both items then subsequently reversed. Now show as refunded to credit card but that’s impossible as for security I use a prepaid 3v card which does not allow refunds. So where is my £70? No reply as yet from Paypal and no recognition of the problem from ebay!

By: Sue Bailey

Sue Bailey — Mon, 01 Dec 2008 08:59:30 +0000

What would be useful would be a very quick AB post this morning, saying “there is an issue”: something we could point buyers to.

By: Whirly

Whirly — Mon, 01 Dec 2008 07:01:12 +0000

you couldn’t make it up if you tried.

I tried and failed to ammend VAT to 15% last night, only managed 1, gave up and went to bed.

By: tj

tj — Mon, 01 Dec 2008 06:48:35 +0000

I listed 150+ items on eBay OZ Friday; only to have almost 100 of them cancelled because they had been set to start listing (by eBay not Me) in about 7 months time ??? said to be an eBay server glitch
Complete madness

By: tj

tj — Mon, 01 Dec 2008 05:07:26 +0000

Totally ridicules…I am so sick of all these so called glitches …does eBay/Paypal still have an IT dept or anyone in charge there?

By: ebuyerfb

ebuyerfb — Mon, 01 Dec 2008 04:59:58 +0000

Speaking of crashing … look at eBay’s newest Diamond Powerseller.

http://myworld.ebay.com/smartbargains

By: rod

rod — Mon, 01 Dec 2008 01:58:27 +0000

Another punch in the head by the corperate bully?

When will they give us the system that they promise, one that works?
They should spend some of their profits on getting ebay to work properly or give us some of our FEES back.

By: Mr Bastard

Mr Bastard — Mon, 01 Dec 2008 01:13:02 +0000

THIS SITE SUCKS

By: Kay

Kay — Mon, 01 Dec 2008 00:36:13 +0000

Had 12 payments and counting reversed tonight.

Last few days before X-Mas aswell.

The usual perfect timing…

By: Kiss-and-Make-up

Kiss-and-Make-up — Mon, 01 Dec 2008 00:34:32 +0000

oh my heavens!

By: Simon Hornby

Simon Hornby — Sun, 30 Nov 2008 23:35:07 +0000

Cost me a couple hundred quid this has – Not happy bunny