there is a problem on SYI,

On an existing listing which is has ‘get it fast’ already set, If I go to ‘revise’ I can see the option to set or change it, and so far haven’t had an error there.

But if I open a blank SYI form there is no option for ‘get it fast’

When you set a one day postage service in Domestic Postage and go to additional options / change, you should be able to set ‘get it fast’ but there is no option available to set ‘get it fast’ although the additional options help box says you can.

So it seems that this is an ebay glitch which has been passed on to Turbo Lister.

I don’t know if we are seeing the exact same problem but there undoubtedly is a problem.

Cheers , Jack

If it was a Turbo liter problem surely it would not affect the SYI page?

Open an existing template which already has ‘get if fast’ applied

The box is ticked green and the following text is written next to it:

I will offer a domestic expedited shipping service and a 1 day handling time.

Now try and change anything on the template e.g. change quantity from 1 to 2.

Now click on ‘Postage options’ to bring up the detailed Domestic, International and Locations options box.

So far so good, everything is correct. You don’t need to alter anything so you click OK.

Now you get the error message:

To use a get it fast postage service, please correct the item location.

You now have the option to close the error message (x) or click OK on the error message. Neither of these options will make a difference.

You close the error message box either way, and click OK on the postage options box.

Your ‘get if fast’ option will have changed from Yes to No.

Open the postage options box again and you will see it is greyed out. No matter what you try and do, you will not be able to reinstate the get if fast option.

If you save the template now you will be saving without ‘get it fast’ selected.

All you can do is click cancel to save the existing ‘get it fast’ selection.

So basically you can not change or make a new template with ‘get it fast’ as an option you can only upload an existing template without changes.

Luckily ‘get if fast’ is one of the options you can change on ebay as a bulk edit, although anyone who uses bulk edit on ebay regularly, will be aware of the many glitches that can scupper that possibility as well.

I have just corrected one get it fast listing on ebay so it seems to be working on the SYI form.

This appears to be a problem with the latest turbo lister updates before 26 Oct. There is no further updates to rectify this as I write.

Cheers, Jack.

I cannot list anything with Get it Fast as the dispatch/handling box is missing.

The box is missing from the .co.uk site but is there on .com
Turbo lister shows the box when I create a new item but when I save it it removes the ‘Get it Fast’ and the dispatch selection box disappears.

I don`t think this is a Turbolister problem but a .co.uk site problem.

Spoke to Live support for a total of 4 hours on three occasions regarding this and they can not see why it is happening.

eBay coders strike again

Its all absolutely correct and the special delivery is correctly applied but I have noticed the box which allows you to put in dispatch times has dissapeared so that is probably causing this glitch.

Would not pass the ‘fit for purpose’ test any other way.

Common eBay you know it makes sense.

Either they already knew, or Richard read us and kicked someone’s butt.