Comments on: eBay UK defaults to old search – 30 day BINs vanish http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html eBay & ecommerce made easy Fri, 19 Mar 2010 18:14:06 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Paul brown http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-41228 Paul brown Mon, 20 Oct 2008 13:48:32 +0000 http://www.tamebay.com/?p=4541#comment-41228 I wish ebay would stop updating things they are no good at it they always mess things up .I am one of the people that always do opt out to use the old search as i hate the new one its awful. due to there forcing of paypal on sellers a company that is not to trustworthy with your money i will now only use www.ebid.com as i can list for free with no final fees. I wish ebay would stop updating things they are no good at it they always mess things up .I am one of the people that always do opt out to use the old search as i hate the new one its awful. due to there forcing of paypal on sellers a company that is not to trustworthy with your money i will now only use http://www.ebid.com as i can list for free with no final fees.

]]> By: Lee http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40749 Lee Sat, 11 Oct 2008 12:55:33 +0000 http://www.tamebay.com/?p=4541#comment-40749 My customers are beginning to ask my why I no longer sell on eBay - I am still selling on eBay, it's just that now the search is defaulting to 'Best Match' my items are no longer appearing. Also, I fail to see how this Best Match works, because I have better feedback, been trading longer and am cheaper than my competitors yet I do not feature on the stupid Best Match - I hate it. Please someone help me understand what I can do to get a better listing, and why have eBay done this? It doesn't make sense. My customers are beginning to ask my why I no longer sell on eBay – I am still selling on eBay, it’s just that now the search is defaulting to ‘Best Match’ my items are no longer appearing.

Also, I fail to see how this Best Match works, because I have better feedback, been trading longer and am cheaper than my competitors yet I do not feature on the stupid Best Match – I hate it.

Please someone help me understand what I can do to get a better listing, and why have eBay done this? It doesn’t make sense.

]]> By: Richard http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40734 Richard Fri, 10 Oct 2008 18:58:18 +0000 http://www.tamebay.com/?p=4541#comment-40734 #50, Nope, eBay has managed to screw things up again. as of 19:55... Music > CDs is showing.. Albums (1) Not Specified (696,194) The tiny percentage being picked up in subcategories like a total of 400 in CDs > Pop are all from overseas sellers. As it stands right now. It's inpossible to browse sub-categories in CDs #50, Nope, eBay has managed to screw things up again. as of 19:55…

Music > CDs

is showing..

Albums (1)
Not Specified (696,194)

The tiny percentage being picked up in subcategories like a total of 400 in CDs > Pop are all from overseas sellers.

As it stands right now. It’s inpossible to browse sub-categories in CDs

]]> By: Kate http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40721 Kate Fri, 10 Oct 2008 11:11:40 +0000 http://www.tamebay.com/?p=4541#comment-40721 #49 Yes it seems to be fixed now, and also you can revise currently listed items to add prefilled item info as well now, which you couldn't yesterday. #49 Yes it seems to be fixed now, and also you can revise currently listed items to add prefilled item info as well now, which you couldn’t yesterday.

]]> By: Des http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40702 Des Fri, 10 Oct 2008 07:07:59 +0000 http://www.tamebay.com/?p=4541#comment-40702 #48 There does appear to be a TL fix available to download now. Basically the category for Music CDs has changed and is now #307 You should now be able to enter a EAN to find an item #48
There does appear to be a TL fix available to download now.
Basically the category for Music CDs has changed and is now #307
You should now be able to enter a EAN to find an item

]]> By: Kate http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40689 Kate Thu, 09 Oct 2008 18:56:08 +0000 http://www.tamebay.com/?p=4541#comment-40689 Please, please someone tell me what is going on with media listings. I can no longer upload CDs from TL because of the error message I mentioned in post #46. So I tried updating TL and the category had vanished! (ie music-CDs) and when I tried to put it back there were no categories, just a blank page. I tried the ctrl-alt/shift/r thing, no difference. I tried uploading and got "the category selected isn't valid". I then removed the pre-filled item info and could then get the categories - but then there was no option to use pre-filled item info! I don't use the stock photos or even have the info showing on the listing (I just copy and paste the track listing and then correct all the mistakes in the info as it's often wrong) but just having it there can help with searches. have ebay got rid of it altogether? I can't even find prefilled item info using the SYI form. I just don't know what on earth is going on. Please, please someone tell me what is going on with media listings.
I can no longer upload CDs from TL because of the error message I mentioned in post #46. So I tried updating TL and the category had vanished! (ie music-CDs) and when I tried to put it back there were no categories, just a blank page. I tried the ctrl-alt/shift/r thing, no difference. I tried uploading and got “the category selected isn’t valid”. I then removed the pre-filled item info and could then get the categories – but then there was no option to use pre-filled item info!
I don’t use the stock photos or even have the info showing on the listing (I just copy and paste the track listing and then correct all the mistakes in the info as it’s often wrong) but just having it there can help with searches.

have ebay got rid of it altogether? I can’t even find prefilled item info using the SYI form.

I just don’t know what on earth is going on.

]]> By: Andy Toogood http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40635 Andy Toogood Wed, 08 Oct 2008 19:57:07 +0000 http://www.tamebay.com/?p=4541#comment-40635 And I've just tried updating a listing in TL to get 'invalid item' after syncing. I'm giving up and having a glass of wine. :) And I’ve just tried updating a listing in TL to get ‘invalid item’ after syncing.

I’m giving up and having a glass of wine. :)

]]> By: Kate http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40634 Kate Wed, 08 Oct 2008 19:50:56 +0000 http://www.tamebay.com/?p=4541#comment-40634 I've just tried using TL to check the listing fees and all I'm getting is an error message on every one which says- "Error the product you selected does not match the item specifics you provided please update your product and item specifics information" I've never had a message like that before and there's nothing wrong with my listings, I'm getting this message on every CD I try to check, what on earth is going on? I’ve just tried using TL to check the listing fees and all I’m getting is an error message on every one which says-

“Error the product you selected does not match the item specifics you provided please update your product and item specifics information”

I’ve never had a message like that before and there’s nothing wrong with my listings, I’m getting this message on every CD I try to check, what on earth is going on?

]]> By: Kate http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40631 Kate Wed, 08 Oct 2008 18:45:14 +0000 http://www.tamebay.com/?p=4541#comment-40631 I've just had a quick look on the PS forum and some people are having this problem with TL as well, and there are problems with listing fees in some of the other cats eg crafts. I’ve just had a quick look on the PS forum and some people are having this problem with TL as well, and there are problems with listing fees in some of the other cats eg crafts.

]]> By: Andy Toogood http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40630 Andy Toogood Wed, 08 Oct 2008 18:25:34 +0000 http://www.tamebay.com/?p=4541#comment-40630 Kate, have you tried using Turbo Lister? I listed a few bits this morning and they were charged correctly and seem to be appearing in search. Kate, have you tried using Turbo Lister?

I listed a few bits this morning and they were charged correctly and seem to be appearing in search.

]]> By: Kate http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40629 Kate Wed, 08 Oct 2008 17:31:49 +0000 http://www.tamebay.com/?p=4541#comment-40629 Something is definitely borked today, it keeps trying to charge me 20p for media listings instead of 10p (basic shop fee). I can't list CDs today because it looks like I'll get charged double. (ie the same as non-media listings). I'm being charged the correct amount for jewellery listings. What on earth is going on??? Anyone else having problems with media listings? Something is definitely borked today, it keeps trying to charge me 20p for media listings instead of 10p (basic shop fee). I can’t list CDs today because it looks like I’ll get charged double. (ie the same as non-media listings).

I’m being charged the correct amount for jewellery listings.

What on earth is going on??? Anyone else having problems with media listings?

]]> By: Kate http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40625 Kate Wed, 08 Oct 2008 16:45:20 +0000 http://www.tamebay.com/?p=4541#comment-40625 #41 I went to relist something just now and it had taken the picture out, but I just backed out of it and tried again and this time the pic was there. #41 I went to relist something just now and it had taken the picture out, but I just backed out of it and tried again and this time the pic was there.

]]> By: Des http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40612 Des Wed, 08 Oct 2008 12:46:35 +0000 http://www.tamebay.com/?p=4541#comment-40612 Its still knackered When you go to revise an item it takes out the picture and then adds a new insertion fee to the revision Its still knackered
When you go to revise an item it takes out the picture and then adds a new insertion fee to the revision

]]> By: richard http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40606 richard Wed, 08 Oct 2008 08:27:54 +0000 http://www.tamebay.com/?p=4541#comment-40606 this "small control group" statement worries me. Have ebay decided on the actual format yet or what. i thought this new system had been tested and is to stay, the testing of the old search still does not sound promising. lets stick with a plan guys and get on with selling eh... this “small control group” statement worries me.
Have ebay decided on the actual format yet or what.
i thought this new system had been tested and is to stay, the testing of the old search still does not sound promising.

lets stick with a plan guys and get on with selling eh…

]]> By: lancashiresteven http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40604 lancashiresteven Wed, 08 Oct 2008 04:24:40 +0000 http://www.tamebay.com/?p=4541#comment-40604 I think they should be booting the heads of Ebay at most of their global sites. All they seem to do is give misinformation and company lines....both those in the US and UK. I think they should be booting the heads of Ebay at most of their global sites. All they seem to do is give misinformation and company lines….both those in the US and UK.

]]> By: Alex http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40595 Alex Tue, 07 Oct 2008 21:52:52 +0000 http://www.tamebay.com/?p=4541#comment-40595 incompetence runs rife at eBay.. picture a free range farm of headless chickens and you have a snapshot of eBay's inner workings. And a headless cock aka Donahoe parading around misguiding the flock. Their stocks are at 16.50. Shocking stuff. When will their shareholders get together to kick this clown out. incompetence runs rife at eBay.. picture a free range farm of headless chickens and you have a snapshot of eBay’s inner workings.
And a headless cock aka Donahoe parading around misguiding the flock.

Their stocks are at 16.50. Shocking stuff. When will their shareholders get together to kick this clown out.

]]> By: rainbowcraft http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40594 rainbowcraft Tue, 07 Oct 2008 21:45:08 +0000 http://www.tamebay.com/?p=4541#comment-40594 This is prolly the reason why I've had my best sales over the last 24 hours since the changes :roll: Looking forward to the next "glitch"... This is prolly the reason why I’ve had my best sales over the last 24 hours since the changes :roll:

Looking forward to the next “glitch”…

]]> By: Linzi http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40593 Linzi Tue, 07 Oct 2008 21:03:49 +0000 http://www.tamebay.com/?p=4541#comment-40593 PS Support told me yesterday on the phone and today by email that even 3,5,7 & 10 day listing will not appear in 'Classic' Search (i.e. old one that works) if you are charged 5p for them - they are a 'shop listing' and will only appear in core on the new search. When I asked how to make that happen they said I couldn't unless I closed my featured shop. This was from one one of the nice, intelligent and (normally) very helpful PS people and she was obviously genuinely baffled. I got the feeling she just thought I was mistaken. This is interesting cos it's certailny true for all my listings even short (less than 10 day) BINs show only as SIF- but it doesn't seem to be true for some of my competitors who even though they have a shop have managed to get 7 and 10 day listing - listed yesterday to show in old core search No-one appears to have clue why this is?! Mind you ... they also stated that only 2% of users are now on the old search :smile: I'm simply hoping that eventually someone will actually get a correct answer out of SOMEBODY and share it with us all. PS Support told me yesterday on the phone and today by email that even 3,5,7 & 10 day listing will not appear in ‘Classic’ Search (i.e. old one that works) if you are charged 5p for them – they are a ’shop listing’ and will only appear in core on the new search. When I asked how to make that happen they said I couldn’t unless I closed my featured shop.

This was from one one of the nice, intelligent and (normally) very helpful PS people and she was obviously genuinely baffled. I got the feeling she just thought I was mistaken.

This is interesting cos it’s certailny true for all my listings even short (less than 10 day) BINs show only as SIF- but it doesn’t seem to be true for some of my competitors who even though they have a shop have managed to get 7 and 10 day listing – listed yesterday to show in old core search
No-one appears to have clue why this is?!

Mind you … they also stated that only 2% of users are now on the old search :smile:

I’m simply hoping that eventually someone will actually get a correct answer out of SOMEBODY and share it with us all.

]]> By: Whirly http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40590 Whirly Tue, 07 Oct 2008 18:33:43 +0000 http://www.tamebay.com/?p=4541#comment-40590 #32 Very true Norf, do a search for small fork, there are loads of big spoons :lol: #32 Very true Norf, do a search for small fork, there are loads of big spoons :lol:

]]> By: Andy Toogood http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40587 Andy Toogood Tue, 07 Oct 2008 17:00:13 +0000 http://www.tamebay.com/?p=4541#comment-40587 First, the usual ebay line... richard.uk@ebay.com 07-10-08 08:48 BST 31 of 74 As far as I know, we haven't and aren't going back to the old search - with the influx of listings that used to be in SIF, we need the new search to make the volume manageable for buyers. As has been mentioned, there are a couple of small 'control groups' who will see the old Time Ending Soonest search - but I can't explain why so many of you seem to be seeing it. I'll nudge the relevant team awake and see if they can shed any light. Regards Richard BUT FINALLY (only 8 hours later...) kelsy.uk@ebay.com 07-10-08 16:55 BST 74 of 74 Hi Everyone, I'd just like to say thanks to everyone who flagged the issue with search yesterday. I’d just like to confirm (and as many of you have already mentioned) this has now been fixed and all users should default back to the new search today. Many thanks Kelsy :) First, the usual ebay line…

richard.uk@ebay.com
07-10-08 08:48 BST 31 of 74
As far as I know, we haven’t and aren’t going back to the old search – with the influx of listings that used to be in SIF, we need the new search to make the volume manageable for buyers.

As has been mentioned, there are a couple of small ‘control groups’ who will see the old Time Ending Soonest search – but I can’t explain why so many of you seem to be seeing it. I’ll nudge the relevant team awake and see if they can shed any light.

Regards
Richard

BUT FINALLY (only 8 hours later…)

kelsy.uk@ebay.com
07-10-08 16:55 BST 74 of 74
Hi Everyone,

I’d just like to say thanks to everyone who flagged the issue with search yesterday. I’d just like to confirm (and as many of you have already mentioned) this has now been fixed and all users should default back to the new search today.

Many thanks
Kelsy

:)

]]> By: northumbrian http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40584 northumbrian Tue, 07 Oct 2008 16:05:16 +0000 http://www.tamebay.com/?p=4541#comment-40584 If I did need a bigger spoon I could always do a search on ebay for one :lol: grin splutter smirk giggle If I did need a bigger spoon I could always do a search on ebay for one
:lol: grin splutter smirk giggle

]]> By: Whirly http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40583 Whirly Tue, 07 Oct 2008 15:56:50 +0000 http://www.tamebay.com/?p=4541#comment-40583 :lol: Do you need a bigger spoon Norf? :lol:
Do you need a bigger spoon Norf?

]]> By: northumbrian http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40582 northumbrian Tue, 07 Oct 2008 14:33:04 +0000 http://www.tamebay.com/?p=4541#comment-40582 <I>Or a solution EVERYONE should be using is to list some auctions. I know they’re not many sellers favourites</I> I think the blinkers should come off, nowt the matter with auctions, we dont list any other way but auction :lol: :lol: :lol: Or a solution EVERYONE should be using is to list some auctions. I know they’re not many sellers favourites

I think the blinkers should come off, nowt the matter with auctions,

we dont list any other way but auction :lol: :lol: :lol:

]]> By: Andy Toogood http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40581 Andy Toogood Tue, 07 Oct 2008 14:29:17 +0000 http://www.tamebay.com/?p=4541#comment-40581 Anyone else think this might be a disgruntled ebay employee(s) who found out they were soon to be out of work yesterday? Anyone else think this might be a disgruntled ebay employee(s) who found out they were soon to be out of work yesterday?

]]> By: Julie http://tamebay.com/2008/10/ebay-uk-defaults-to-old-search-30-day-bins-vanish.html#comment-40577 Julie Tue, 07 Oct 2008 11:45:52 +0000 http://www.tamebay.com/?p=4541#comment-40577 Some very odd things are going on today. Just updated TL and the 30 day and GTC options have now vanished :shock: Julie Some very odd things are going on today.

Just updated TL and the 30 day and GTC options have now vanished :shock:

Julie

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