Comments on: eBay Australia launches feedback revision

By: Sylvia Stephens

Sylvia Stephens — Thu, 09 Oct 2008 22:00:39 +0000

OOOOh,goody goody.As a buyer i can now leave a neg and then offer to remove it if the seller plays by my rules and sweetens me up a bit,50% refund at least i reckon !!!!.Ebay are a joke,i can see that what i have just said is bound to happen as since the feedback policy change there is a huge increase in feedback extortion.Personally,i will be be sad to see Ebay go but i ca’nt see them ever getting back what they once had,they have upset way too many people,both buyers and sellers.They have way too much ego,and most people hate dictators and bullies and that is exactly what they are.As always with good things,someone else will step in and build something better after learning from someone else’s mistakes.Ebay was good,but all good things come to an end.Amen.

By: northumbrian

northumbrian — Sun, 05 Oct 2008 06:56:18 +0000

obviously !

By: john

john — Sat, 04 Oct 2008 21:24:25 +0000

Well…it’s “best not to get negatives” isn’t it?

By: northumbrian

northumbrian — Sat, 04 Oct 2008 16:04:30 +0000

I now totally agree with jimbo

By: northumbrian

northumbrian — Sat, 04 Oct 2008 16:00:13 +0000

“its all fear and paranoia , problems are mostly perceived and hypothetical ”

I take it all back. should know better and keep my big trap shut!
on another Id we have just received a neg for sweet FA and two other buyers are now holding us to ransom for a partial refund their being very clever not actually stating bad feedback is on offer, but making their intention very clear
its basically cough up or be negged
and there is nothing ,We can do about it, and we know the ropes

By: Mark Ellis

Mark Ellis — Sat, 04 Oct 2008 10:46:08 +0000

Total and utter waste of time, this is re-arranging the deckchairs of Ebay feedback.

By: Jimbo

Jimbo — Sat, 04 Oct 2008 10:09:44 +0000

At one time feedback was a unique selling point for eBay. In my opinion it has now had it’s day.

From my perspective editing of feedback is a backward step (encourages gamesmanship).

By: northumbrian

northumbrian — Sat, 04 Oct 2008 07:44:12 +0000

its all fear and paranoia , problems are mostly perceived and hypothetical ,
we have noticed little change in buyer feedback behaviour other than one or two professional ebay buyers playing the system,
and we were firmly in the now sellers cant leave negative the end of the world was at hand camp

By: David

David — Sat, 04 Oct 2008 07:21:40 +0000

Sue, I completely disagree. If somebody wants to leave a negative they nolonger have to fear retaliatory feedback.

Sometimes the item is as described but for whatever reason the buyer had unrealistic expectations so they leave a neutral.

I sell unsearched rolls of coins. During the days of MFW I would contact my buyers if they left me a neutral, and call them if they left me a negative and try to come to an agreement.

Anyways usually if the buyer left me a neutral he would say something to the effect of “The item was as described, I got my money’s worth I didn’t find any valuable key date coins”.

It isn’t indicative of a negative experience, it’s a neutral experience.

According to Brian Burke, since May 19th there has been a huge decrease in neutrals which tells me that people are leaving neutrals now to reflect a neutral experience.

By: john

john — Sat, 04 Oct 2008 04:18:37 +0000

DSR’s are fine….but they should not be used to suspend or limit anyone. They should solely be used to distinguish sellers who all have 99.9% feedback. If they were not limiting or suspending anyone or basing search results on DSR scores, no one would care about the DSR wording as it is.

The feedback system was fine 4 months ago. Little sellers cried about how big sellers would have 200 negs and got them all removed. That is their business. If a seller resolves all 200 problems, me and anyone else would be just as apt to buy from them than someone with no negs.

They should have simply disallowed sellers from negging buyers and MFW would have been fine. Everyone cried about not being able to neg buyers and this tells me you guys don’t really know the stats on negative/neutral feedback nor know what buyers are really thinking when they neg you……