Who will have the most traffic – eBay or Amazon?

October 31, 2008

As someone who has bought on Amazon but never sold on the site the webinar hosted by Amazon’s William Cook and ChannelAdvisor threw up some interesting tips for getting started. Which sellers do Amazon want?Amazon have fewer categories than eBay… Read more

eBay dispute console changes

October 31, 2008

The dispute console has changed to allow an easier flow for mutual cancellations rather than being a part of the unpaid item dispute flow. From now on a “Cancel Transaction” option is available when the “We have both agreed not to complete the… Read more

Parcel2Go offer half price deliveries this weekend

October 31, 2008

Parcel2Go.com are offering half price standard parcel delivery this weekend. Up until Midnight on Saturday evening you can book a courier collection and delivery normally costing £7.99 plus VAT with a 50% discount using the coupon code… Read more

Free listing weekend on eBay Belgium

October 31, 2008

eBay Belgium is dropping all insertion fees for auctions and fixed price listings this weekend, 1st and 2nd November 2008. All other fees apply as normal…. Read more

25% off FVF with free P&P for media sellers

October 30, 2008

eBay are reducing the final value fees for items sold in media categories by 25% for the whole of November and December when free postage is offered. Sellers will need to offer free domestic P&P to qualify for the discounts. Free P&P will become… Read more

2p International Site Visibility: 6th Nov – 7th Dec

October 30, 2008

eBay are reducing the price of the International Site Visibility listing upgrade for a whole month in the run up to Christmas. If you sell using the auction listing format you can attract buyers from the US and Canada by making your items available… Read more

eBay In Demand – Hot products in short supply

October 29, 2008

eBay In Demand is a new website coming soon to eBay.com which aims to inform sellers of products in short supply on the site.   There will be incentives in the form of product by product discounts on insertion and final value fees for sellers… Read more

It’s your own business you’re shafting…

October 29, 2008

There have been a lot of complaints recently from sellers that eBay’s third party advertising plastered all over the site is undermining our sales. But it seems that eBay’s advertising aspirations go further than this: they’re quite happy to… Read more

Making the best of Best Offer

October 29, 2008

Christmas plus the credit crunch: has there ever been a better time for Best Offer? Christmas shoppers don’t want to wait for the end of an auction: give them Buy It Now and let them get on with their buying. And there’s no doubt that many buyers… Read more

eBay.com paperless payments policy goes live

October 27, 2008

A week later than expected, eBay.com’s paperless payments policy has finally gone live today; sellers may not offer cash, cheques or money orders as means of payment, but only one of the approved electronic methods: PayPal, credit or debit card… Read more

Free auction listings on eBay.it tomorrow

October 27, 2008

eBay Italy are offering free insertion fees for auction-style listings starting at 99c or lower tomorrow, 28th October. The promotion is open to all sellers except in Motors categories. All other fees apply as normal…. Read more

eBay France extends BIN fee promotion

October 27, 2008

eBay France has announced that the promotional pricing it has been running in October is to be extended to the end of the year. Buy It Now listings will have an insertion fee of 15c, regardless of start price or quantity listed. In addition, sellers… Read more

eBay Elsewhere : links for 26th October 2008

October 26, 2008

WebProNews lists what it claims are the top ten frustrations for eBay sellers. I’m always suspicious of anything that claims to speak for “eBay sellers” as a group: we’re such a disparate bunch, frankly I don’t believe it’s possible for us to speak… Read more

PayPal glitch threatens to cancel echeque payments

October 25, 2008

PayPal echeques are a pain point at the best of times. Buyers often think they’ve paid and don’t understand why sellers don’t ship immediately. Sellers are frustrated at having to wait up to 10 days for the funds to clear and when an echeque doesn’t… Read more

Off site ads on your eBay listings

October 25, 2008

eBay have been increasing the number of off site ads, which is no real surprise as their 2008 Q3 investor earnings call revealed revenues from text and graphical adverts on eBay are up 127% from the same period last year. There are ads everywhere… Read more

TurboLister update wipes out returns policy

October 24, 2008

There is a major update to TurboLister today which wipes out any existing returns policy set on users templates. Once the update is installed you’ll need to go back in to each listing (or use multiple edit) and re-enter your returns policy… Read more

eBay Australia finally gets Best Offer

October 24, 2008

Several months after the rest of the world, eBay Australia is adding Best Offer functionality to the site. Best Offer allows potential buyers of fixed price listings to make an offer below the BIN price to the seller. Sellers can set prices at which… Read more

eBay close spoof@ebay.co.uk email address?

October 24, 2008

eBay’s safety center requests users to forward spoof or phishing emails to spoof@ebay.co.uk or spoof@ebay.ie. There are two reasons for this – firstly eBay will advise you if the email is genuine or if indeed it is a spoof. Secondly eBay have… Read more

Your buyers are looking for 2nd hand goods

October 23, 2008

A report out from Hitwise today reveals that UK buyers are increases their searches for 2nd hand goods online. They report searches containing the words “second hand” are up 22% on a year ago. Classified websites traffic is up 47% suggesting… Read more

Buyer sued over negative feedback

October 23, 2008

The Daily Mail reports that an eBay buyer is being sued by a seller for whom he left negative feedback. Chris Read bought a mobile phone described as being in good condition, but when he received it, he says it was both damaged, and not the model he… Read more

Featured Plus listing enhancement changes

October 23, 2008

A few days ago sellers started noticing that listings with Featured Plus were only appearing in the featured section of search results and were no longer duplicated lower down the page in their natural search results position. It’s now been… Read more

GMail Canned Responses: answer your email in two clicks

October 22, 2008

If you find yourself typing the same responses to emails time and time again (who doesn’t?) then GMail may have just made your life a little bit easier. Canned Responses allows you to save frequently used messages and paste them directly into your… Read more

Chris, you’re a (shooting) star

October 22, 2008

If you’ve been following Twitter, you’ve seen the countdown – and if you didn’t know what all those green bottles were about, then I can tell you: Chris just got his 10,000th feedback, and a shiny new shooting star to go with it. For those of us… Read more

Jim Ambach former eBay VP joins Jigsaw.com

October 22, 2008

Jim Ambach, former Vice President, Seller Experience of eBay has joined Jigsaw, as their new Vice President of product. Jigsaw defines it’s mission to map every business on the planet, currently with over 600,000 members organised in an online… Read more

Top tips for trading on Amazon UK

October 22, 2008

ChannelAdvisor are holding a webinar in conjunction with Amazon.co.uk, focusing how third party sellers can take maximum advantage for Christmas sales via the Amazon Merchants@ online marketplace. The seminar will be hosted by Amazon.co.uk’s William… Read more